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The Birch Hotel

3.5 star property

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Photo gallery for The Birch Hotel

Front of property
Property amenity
Meeting facility
2 bars/lounges
Family Room, Non Smoking (Multiple Beds) | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Lewes Road, Haywards Heath, England, RH17 7SF
  • Wakehurst Place
    ‪12 min drive‬
  • Hickstead All England Jumping Course
    ‪12 min drive‬
  • Bluebell Railway - Sheffield Park Station
    ‪12 min drive‬
  • London (LGW-Gatwick)
    ‪23 min drive‬

Room options

View all photos for Standard Room, Non Smoking (1 Twin Bed)

Standard Room, Non Smoking (1 Twin Bed) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Twin Bed)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Non Smoking (1 Double Bed)

Standard Room, Non Smoking (1 Double Bed) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Double Bed)

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Desk, blackout curtains, iron/ironing board, free WiFi

Executive Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Exclusive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (2 Twin Beds)

Standard Room, Non Smoking (2 Twin Beds) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Non Smoking (2 Twin Beds)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

The Birch Hotel

Suburban hotel with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, 2 bars/lounges and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
The Birch Hotel offers 51 accommodations with coffee/tea makers and a hairdryer. 26-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Haywards Heath hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Birch Hotel. During your stay, you'll be within walking distance of Hanbury Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine with garden views at Courtyard Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Hanbury Stadium and a few minutes from Ditchling Common Country Park
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. The business-friendly The Birch Hotel also features a garden, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Haywards Heath hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 7 AM and 10 AM.
Courtyard Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus a one-off GBP 10.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

The Birch Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 737 reviews
Rating 8 - Good. 329 out of 737 reviews
Rating 6 - Okay. 82 out of 737 reviews
Rating 4 - Poor. 19 out of 737 reviews
Rating 2 - Terrible. 15 out of 737 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Stayed 1 night in Jun 2025

8/10 Good

Lorna

Stayed 1 night in Jun 2025

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had e very pleasant stay at the Birch hotel!
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in May 2025

10/10 Excellent

Claudette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful hotel
Stayed 1 night in May 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Typical ‘english’ old style hotel but in the best sense of meaning. Staff was amazing, very accomodating.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, pleasant dining option within the hotel in quiet residential neighbourhood a few minutes’ walk away from the local hospital. Rooms were clean and well maintained. No lift to upper floor. Free parking, and reasonable value when we stayed, and the breakfast was nice (extra charge).
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second visit, as good as the first.

Great stay again.
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Michele

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good: Room was clean, bed was comfy -slept fine. However, I wouldn't recommend unless you are in a pinch. Room (entire property) needs an upgrade, bedding and furnishings are very old and worn.
Stayed 1 night in Apr 2025

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the grounds very pretty. A very enjoyable place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Apr 2025

8/10 Good

Randee

Liked: Staff & service, amenities
They provided a washer dryer free of charge, a personal touch not seen much lately
Stayed 2 nights in Apr 2025

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay. The AC may not have worked in the room, but did not impact my enjoyment.
Stayed 2 nights in Apr 2025

10/10 Excellent

kelvin

Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and clean and comfy. Staff were friendly. Room not completely sound proofed.
Stayed 1 night in Apr 2025

4/10 Poor

colin

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and efficient
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, recommended hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

First time staying here with my wife and her assistance dog. The staff were excellent from the moment we arrived, putting my wife at ease and respecting that the dog was working. For an executive room, it was a little small but had everything we needed. The breakfast was quite expensive (we didn't prebook it) but was excellent quality and, again, great service. We will definitely return.
Stayed 2 nights in Mar 2025

8/10 Good

Elliot

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

JOHN

Cramped

Room very small in relation to price charged. Water pressure in shower feeble. Staff friendly.
Stayed 2 nights in Mar 2025