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The Birch Hotel

3.5 star property

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Photo gallery for The Birch Hotel

Front of property
2 bars/lounges
Interior detail
2 restaurants, breakfast, lunch, dinner served; British cuisine
Family Room, Non Smoking (Multiple Beds) | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Lewes Road, Haywards Heath, England, RH17 7SF
  • Borde Hill Garden
    ‪6 min drive‬
  • Wakehurst Place
    ‪12 min drive‬
  • Hickstead All England Jumping Course
    ‪12 min drive‬
  • London (LGW-Gatwick)
    ‪23 min drive‬

Room options

View all photos for Standard Room, Non Smoking (1 Twin Bed)

Standard Room, Non Smoking (1 Twin Bed) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Twin Bed)

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Non Smoking (1 Double Bed)

Standard Room, Non Smoking (1 Double Bed) | Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries

Standard Room, Non Smoking (1 Double Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Desk, blackout curtains, iron/ironing board, free WiFi

Executive Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Exclusive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (2 Twin Beds)

Standard Room, Non Smoking (2 Twin Beds) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Non Smoking (2 Twin Beds)

  • Sleeps 2
  • 2 Single Beds

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About this property

The Birch Hotel

Suburban hotel with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, 2 bars/lounges and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
The Birch Hotel offers 51 accommodations with coffee/tea makers and a hairdryer. 26-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Haywards Heath hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Birch Hotel. During your stay, you'll be within walking distance of Hanbury Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine with garden views at Courtyard Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Hanbury Stadium and a few minutes from Ditchling Common Country Park
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly The Birch Hotel also features a garden, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Haywards Heath hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 7 AM and 10 AM.
Courtyard Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus a one-off GBP 10.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

The Birch Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 279 out of 704 reviews
Rating 8 - Good. 316 out of 704 reviews
Rating 6 - Okay. 76 out of 704 reviews
Rating 4 - Poor. 18 out of 704 reviews
Rating 2 - Terrible. 15 out of 704 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Tim

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Birch Hotel

Great little hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nil specific
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Xmas party
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

A

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel In Haywards Heath

Lovely Hotel In Haywards Heath Staff helpful Breakfast very good Would use again
Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late but we had an Efficient staff member who check us in quickly. Room clean. Good parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This is a three star hotel and met all expectations. Really great staff - super helpful and friendly. Clean comfortable rooms - note no AC if staying in summer, good heating in winter. Easy free parking on site. Good English breakfast. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair price, charming place

Really lovely hotel and staff, very accommodating and friendly. Our dog loved it too! Would recommend and fairly priced
Stayed 1 night in Nov 2024

8/10 Good

Tina D

Stayed 1 night in Nov 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Clean and welcoming. The rooms are not huge but are clean and comfortable. Staff very attentive and friendly. Overall a nice place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Room was fine but breakfast was not good. No choice of eggs ….. only fried eggs which were like dry rubber ….. inedible!!
Stayed 1 night in Nov 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Vicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice clean hotel. Can’t comment much as arrived late and left early but clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel, spacious and clean. Staff are very friendly. Would definitely stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

Susan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Although the staff were quite lovely, they have an uphill battle to fight in order to make the hotel a place anyone would want to stay. I was there for five nights; the restaurant was NEVER open; the bar food was substandard at best and one night I had to wait 50 minutes for bar food...and I was the only person there! Then it arrived stone cold. The room was tiny. They provided one small bar of soap for FIVE nights. Only the instant coffee was replenished. I would never recommend this place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024