Best Western Premier Houston Downtown/Convention Center Hotel

2.5 star property

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Photo gallery for Best Western Premier Houston Downtown/Convention Center Hotel

An indoor swimming pool with a hot tub, seating area, and large windows.
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A hotel with a prominent 'Premier Best Western' sign, a covered entrance, and a parking lot with handicapped spaces.
A spacious lobby with a reception desk, seating area, and a large wall with a textured design.
A modern restaurant with a bar area, seating arrangements, and large windows.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1810 Bell St, Houston, TX, 77003
  • Place, Toyota Center
    ‪3 min walk‬
  • Place, George R. Brown Convention Center
    ‪13 min walk‬
  • Place, Daikin Park
    ‪15 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Best Western Premier Houston Downtown/Convention Center Hotel

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free wired Internet in public areas and free self parking are also provided. Other amenities include a 24-hour fitness centre, a hot tub and WiFi in public areas.
Best Western Premier Houston Downtown/Convention Center Hotel offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Best Western Premier Houston Downtown/Convention Center Hotel's great location. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free self-parking and free wired Internet, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
Best Western Premier Houston Downtown/Convention Center Hotel offers its guests an indoor pool, an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. A business centre and a meeting room are available.

A computer station is on site and wired Internet is free in public spaces. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Premier Houston Downtown/Convention Center Hotel. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Best Western Premier Houston Downtown/Convention Center Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 20 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Best Western Premier Houston Downtown/Convention Center Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 365 out of 1005 reviews
Rating 8 - Good. 235 out of 1005 reviews
Rating 6 - Okay. 166 out of 1005 reviews
Rating 4 - Poor. 114 out of 1005 reviews
Rating 2 - Terrible. 125 out of 1005 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very friendly staff also I loved that it was 1 block away from the Toyota Center
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and complimentary breakfast and parking. Highly recommended, nice location close to the convention center and downtown.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities
The pool and breakfast was the best
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room pleasant staff great breakfast best pool and hot tub
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

LeAnn

Liked: Amenities, property conditions & facilities
It was a nice room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel i stayed at
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities
The Staff was hands down Amazing! Very Welcoming.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, great breakfast and very kind staff.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

deisy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location and good amenities
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
Excellent locations walking distance to restaurants. The breakfast was great and hotel was nice and clean. I felt safe and the staff was very welcoming and nice.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
Staff was great, walking distance to China Garden
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
The staff got me checked in early and quickly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities
Beds and room was clean... staff at the front desk were very welcoming and pleasant. Pool hot tub were good.. not great but its water lol .. breakfast was great. Late check is good... location is awesome
Stayed 1 night in Feb 2026
Verified

8/10 Good

yukito

Liked: Cleanliness, amenities
so clean facility
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so nasty
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities
Some of The room doors have push button locks and don’t close completely shut. The staff moved us to a room with card access to make sure we were safe. Some rooms are currently in renovation.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
Very helpful and polite staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was actually quite good for a hotel free breakfast.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
Never stayed
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Varanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under construction but everything was wonderful. The breakfast was great and the room was clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jace

Liked: Cleanliness, room comfort
Was a great stay. stayed in a suite and it was very nice.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to convention center, and Toyota Center. Plenty of restaurants close by and walkable.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Ashlee

Liked: Property conditions & facilities
Night front desk office worker was awesome. I can always tell an off brand location due to no 24 hour coffee and no lime water. However, nice location and rooms. Indoor pool had a lot of chemicals. I could barely breathe.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
friendly reception
Stayed 1 night in Dec 2025