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Fairfield Inn & Suites Jackson

3.0 star property

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Photo gallery for Fairfield Inn & Suites Jackson

Free daily buffet breakfast
Exterior
Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board
Indoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2395 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪1 min drive‬
  • Place, R.A. Greene Park
    ‪3 min drive‬
  • Place, JAX 60
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Room amenity

Executive Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Fairfield Inn & Suites Jackson

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Fairfield Inn & Suites Jackson offers 54 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Fairfield Inn & Suites Jackson. During your stay, you'll be within walking distance of R.A. Greene Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Jackson Crossing Mall and a few minutes from R.A. Greene Park
  • Dogs welcome for a fee
Fairfield Inn & Suites Jackson offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. The business-friendly Fairfield Inn & Suites Jackson also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Jackson hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Jackson Hotel
Fairfield Inn Jackson
Fairfield Jackson
Jackson Fairfield Inn
Fairfield Inn Jackson Hotel Jackson
Fairfield Inn Suites Jackson
Fairfield Inn & Suites Jackson Hotel
Fairfield Inn & Suites Jackson Jackson
Fairfield Inn & Suites Jackson Hotel Jackson

Fairfield Inn & Suites Jackson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 239 out of 512 reviews
Rating 8 - Good. 158 out of 512 reviews
Rating 6 - Okay. 60 out of 512 reviews
Rating 4 - Poor. 27 out of 512 reviews
Rating 2 - Terrible. 28 out of 512 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, amenities
Very friendly staff.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities
Disliked: Staff & service
Clean rooms, great breakfast
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
The hotel was clean. The bed and pillows were very comfortable and the breakfast was excellent.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Staff was excellent!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Sofia

Liked: Cleanliness
The hotel was fine. Although the TV did not work and we waited forever to be relocated to a new room since the front desk was busy with check ins. Also it would be good to know that there is a $200 deposit for third party reservations. I think that was the part that bothered me the most.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Nicole

Well first dogs barking in the hall for about 5 minutes at 1am. Then there fire alarm was glitching and beeping at 645a. Then leaf blowers going blowing the snow. Made for a rough time sleeping. Staff was great though and very kind. Lady at the counter was from another hotel. Veey kind and helpful though.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gloria at the front counter was very helpful. Breakfast staff was excellent. Friendly folks!
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Hermina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient location for our trip
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Room was great. Soacious for me to move around as im in a mobility scooter. Many places to choose for food.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location were excellent..
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
The first room they gave us smelled like an old dirty refrigerator. The second room wasn’t much cleaner. There was a party going on till 3 AM. The people at the front desk were ordering drugs from their friends. When we decided to check out the next morning, the hotel refused to refund the rest of our stay. Expedia also refused to refund the rest of our stay.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, amenities
Staff was rude, pool was closed (even though we were told on check-in that it was open), fire alarms went off at 4am for 30 seconds and stopped…no one seemed to know what was going on, with anything. My daughter has a severe allergy and the employees in charge of breakfast had no idea what the ingredients were for anything. I had chosen this hotel for breakfast and the pool, neither of which we were really able to utilize. The room itself was ok. Everything just a little bit dingy/old, but clean-ish. It was a very disappointing stay. When I approached staff, they didn’t seem like they could care less about any of it. We will be staying elsewhere next year.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and welcoming, it made the stay so much better.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility for an overnight stay.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing from the time we walked in and leaving!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, No issues. Would stay here again.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
I love it there, I stay twice a month!
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Christina

Liked: Staff & service, property conditions & facilities
The staff is amazing, friendly and helpful.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is nice , clean, staff excellent
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Joshua

My stay

Nice people and nice to stay great location
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best cup of coffee. Staff was very friendly and knowledgeable. Will definitely stay there again.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great. Service was great and the rooms were clean. The only two issues that I had were that, there was a lot of noise because kids were running in and out of their room. The second issue was that there were a group of men who were bbq like it was a tailgate. They brought their own grill and everything. It looked unsettling especially since the hotel next door was torn down and the wreckage was still there.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Property conditions & facilities
The staff was exceptional front office to the best cook for breakfast. The oatmeal bar is amazing and healthier choices for breakfast!
Stayed 1 night in Oct 2024

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