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Grand Hyatt Jakarta

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Photo gallery for Grand Hyatt Jakarta

Lobby
Exterior
Lobby
Premium bedding, minibar, in-room safe, desk
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350
  • Place, Plaza Indonesia
    ‪1 min walk‬
  • Place, Bundaran HI
    ‪2 min walk‬
  • Place, Grand Indonesia
    ‪2 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬

Room options

View all photos for 1 KING BED VIEW

Premium bedding, minibar, in-room safe, desk

1 KING BED VIEW

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 TWIN BEDS VIEW

Premium bedding, minibar, in-room safe, desk

2 TWIN BEDS VIEW

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed With City View

Premium bedding, minibar, in-room safe, desk

1 King Bed With City View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Grand Suite, City View

City view

Grand Suite, City View

  • City view
  • 75 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite

Premier Suite | Premium bedding, minibar, in-room safe, desk

Premier Suite

  • City view
  • 100 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Bundaran View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Bundaran View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Club Access, Bundaran View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Club Access, Bundaran View)

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, City View (Capital)

Premium bedding, minibar, in-room safe, desk

Suite, City View (Capital)

  • City view
  • 100 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Capital, Bundaran View)

Premium bedding, minibar, in-room safe, desk

Suite (Capital, Bundaran View)

  • City view
  • 100 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Club Access)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Club Access)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, City View (1 King Bed)

Premium bedding, minibar, in-room safe, desk

Family Room, City View (1 King Bed)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (1 King Bed, with Bundaran View)

Premium bedding, minibar, in-room safe, desk

Family Room (1 King Bed, with Bundaran View)

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Grand Suite (Bundaran View)

City view

Grand Suite (Bundaran View)

  • City view
  • 75 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (Bundaran View)

City view

Deluxe Room, 2 Single Beds (Bundaran View)

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Club Access, Bundaran View)

City view

Room, 2 Single Beds (Club Access, Bundaran View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Club Access)

City view

Room, 2 Single Beds (Club Access)

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Grand Hyatt Jakarta

This hotel features 5 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe and valet parking.
Grand Hyatt Jakarta offers 415 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Jakarta. During your stay, you'll be connected to a shopping centre and just a quick walk from Grand Indonesia. Enjoy features like free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include 5 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bundaran HI and Plaza Indonesia
  • Airport shuttle service available for a fee
Grand Hyatt Jakarta offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 7556 square feet (702 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Grand Hyatt Jakarta. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Grand Cafe – This restaurant serves breakfast, brunch, lunch and dinner.
Club Italiano – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Fountain Lounge – This café only serves light fare. Open daily.
Sumire – This restaurant serves lunch and dinner. Open daily.
Poolside restaurant – This poolside restaurant only serves dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Secured, covered valet parking on site (USD 15 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 18 per person
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Club Italiano
  • Fountain Lounge
  • Grand Cafe
  • Poolside restaurant
  • Sumire

Things to do

  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 7,556 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 31.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 per person
  • Airport shuttle fee: USD 590000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 15 per day
  • Rollaway bed fee: USD 31.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hyatt Jakarta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 55110, 9120106322655
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Grand Hyatt Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 338 out of 485 reviews
Rating 8 - Good. 102 out of 485 reviews
Rating 6 - Okay. 29 out of 485 reviews
Rating 4 - Poor. 7 out of 485 reviews
Rating 2 - Terrible. 9 out of 485 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Moinuddin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Magena

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Great front desk and restaurant staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Noor Rasikin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful stay. Ms Angel was absolutely amazing as she helped us with our check-in and was very attentive to my mum’s needs who was in a wheelchair that stay. The hotel is luxurious and very comfortable to stay in.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

FIFI

Liked: Cleanliness, staff & service, amenities
The room so good the service as well
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & breakfast was amazing
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The club lounge was excellent
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort

Memorable stay

Excellent hospitality, convenience to shopping mall and restaurants. Excellent facilities.
Great view from hotel room
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, fantastic breakfast!
Verified

10/10 Excellent

Medardo

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Wilhelmus

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , spacious room , fantastic food area
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Douglas Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

myoungjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel and very kind staffs
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The room was quite spacious and the service was amazing.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Sandeep

Liked: Cleanliness, amenities, property conditions & facilities
excellent location
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym is FABULOUS
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, amenities
All the staff are so nice and friendly.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This is the nicest hotel that I have stayed in Jakarta. The service and facilities were fantastic.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

ayako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best 5 Star hotel in the best location in the capital city of Jakarta.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a very lovely hotel. Only thing to be improved was the breakfast but this is being picky. It’s a lovely place.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Dede

Liked: Property conditions & facilities
Property are nice, food and drinks nut do good.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

WIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located by the mall and yet quite and private. Grand Hyatt always lives up to it's name.
Verified

10/10 Excellent

TAKATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here when I visit Jakarta. Whenever I stay here, I spend good time. Hotel is connected to a shopping mall.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

SHINEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facility and location. prestigeous environment and very good hospitality from staff. overall very high quality. only two issues during stay, 1. pool dining too slow(had to cancel aft 50minutes delivery) 2. rotary noise during midnight and early morning very loud (not sure whether construction or traffic..)
Stayed 1 night in May 2025
Verified

10/10 Excellent

MIKAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Just another Hyat .. perhaps a bit unpersonal, with few areas for small group meetings. The place felt industrial, although very clean and pompous with great service.
Stayed 1 night in Apr 2025