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Keene Elm City Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Keene Elm City Hotel, an Ascend Collection Hotel

Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds
Indoor pool
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
175 Key Rd, Keene, NH, 03431
  • Place, Keene State College
    ‪16 min walk‬
  • Place, Historic Main Street
    ‪20 min walk‬
  • Place, Colonial Theatre
    ‪3 min drive‬
  • Airport, Springfield, VT (VSF-Hartness State)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Transfer Shower, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

Room, 1 King Bed, Transfer Shower, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Transfer Shower, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Keene Elm City Hotel, an Ascend Collection Hotel

Along with an indoor pool, this hotel has a fitness centre and a microwave in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Keene Elm City Hotel, an Ascend Collection Hotel offers 80 accommodations with a safe and free newspapers. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Keene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Keene Elm City Hotel, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Ashuelot River. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes on foot from Ashuelot River and a 3-minute drive from Cheshire Children's Museum
  • Dogs welcome for a fee
Keene Elm City Hotel, an Ascend Collection Hotel offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Keene Elm City Hotel, an Ascend Collection Hotel. Free self parking is available.
Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1989

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel KEENE
Holiday Inn Express Keene Hotel
KEENE Holiday Inn Express
Holiday Inn Express Keene
Holiday Inn Express Keene Hotel Keene
Holiday Inn Keene

Keene Elm City Hotel, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 999 reviews
Rating 8 - Good. 306 out of 999 reviews
Rating 6 - Okay. 113 out of 999 reviews
Rating 4 - Poor. 49 out of 999 reviews
Rating 2 - Terrible. 30 out of 999 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was limited near the front door. Breakfast was not good - cold rubbery eggs, hockey puck sausage.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
They exceeded my expectations.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very welcoming and the room was very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Dixon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If the breakfast is homemade will be better
Stayed 1 night in Dec 2025

10/10 Excellent

Kaylee

Stayed 1 night in Dec 2025

10/10 Excellent

Milissa

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, and the food was great
Stayed 1 night in Dec 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Front desk friendly at check-in. I was impressed when I went down to the ice machine in the front lobby area at around 10:30 pm to see the floors being cleaned. The whole front lobby was very clean and welcoming. Our room was clean and spacious. The beds were very comfortable, the shower was fantastic. Plenty of towels provided (a pet peeve of mine when motels only provide 2 or 3 bath towels total for 2 guests). Mini fridge was not too mini, microwave provided also. Nice amenities (shampoo, conditioner, cleansing hand & body products). All in all a very good stay for a very reasonable price. We would not hesitate to stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Milissa

Stayed 1 night in Dec 2025

8/10 Good

Toni

Stayed 2 nights in Nov 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. The pool was the perfect temperature. Would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and smelled good, no unpleasant odors. Check-in very polite and helpful.
Stayed 1 night in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Over all a good stay. The pool window as left open over night so it as very cool in the pool area the next morning. Suggest staff check for that after the pool closes at 10 each night. Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

qader

Liked: Cleanliness, amenities, property conditions & facilities
The customer service at this hotel is consistently exceptional. Every staff member is friendly, professional, and welcoming, creating an atmosphere that feels truly comfortable. The property is impeccably clean, and the breakfast offerings are always enjoyable. I have had an excellent experience during each of my visits, and I highly recommend this hotel to others
Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was great and the room excellent!
Stayed 1 night in Nov 2025

10/10 Excellent

Valentino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

6/10 Okay

Karl

Stayed 1 night in Nov 2025

8/10 Good

Susan

Stayed 1 night in Nov 2025

8/10 Good

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Rashida

Stayed 4 nights in Nov 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a quick overnight- clean and conveniently located!
Stayed 1 night in Nov 2025

8/10 Good

Suzanne

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast options and the very comfortable bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Nate

Stayed 1 night in Oct 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
Clean, great staff, great breakfast, warm water pool
Stayed 1 night in Nov 2025