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Aloft Kuala Lumpur Sentral

4.0 star property

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Photo gallery for Aloft Kuala Lumpur Sentral

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
Pool views, serves lunch, dinner and happy hour
Exterior
Breezy, Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
Pool views, serves lunch, dinner and happy hour

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
No 5, Jalan Stesen Sentral, Kuala Lumpur Sentral, Kuala Lumpur, 50470
  • Kuala Lumpur Sentral
    ‪3 min walk‬
  • Mid Valley Megamall
    ‪2 min drive‬
  • Berjaya Times Square
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Corner

Room, 1 King Bed with Sofa bed, Non Smoking, Corner | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Breezy, Suite, 1 King Bed, Non Smoking

Breezy, Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Breezy, Suite, 1 King Bed, Non Smoking

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Aloft Kuala Lumpur Sentral

Central hotel connected to a shopping centre in Kuala Lumpur with an outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Aloft Kuala Lumpur Sentral offers 482 accommodations with laptop-compatible safes and free newspapers. 42-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Aloft Kuala Lumpur Sentral's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from NU Sentral. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • Steps from Kuala Lumpur Sentral and a 4-minute drive from Petaling Street
Aloft Kuala Lumpur Sentral offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 771 square feet (72 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Aloft Kuala Lumpur Sentral. Parking is available for a fee.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Re:fuel by Aloft – This delicatessen only serves light fare. Open 24 hours.
Nook – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
W xyz Bar – This bar only serves light fare. Happy hour is offered. Open daily.
MaiBar – Overlooking the pool, this bar serves lunch, dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Re:Fuel on Wheels (R.O.W) – This delicatessen serves breakfast and lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 120 per day; includes in/out privileges)
  • Valet parking on site (MYR 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 66 for adults and MYR 33 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MaiBar
  • Nook
  • re:fuel by Aloft
  • Re:Fuel on Wheels (R.O.W)
  • W xyz Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 771 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In a regional park
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Grab bar near toilet (79 centimetre high)
  • Handrails in stairways (102 centimetre high)
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aloft Kuala Lumpur Sentral

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 66 for adults and from MYR 33 for children
  • Self-parking fee: MYR 120 per day (in/out privileges)
  • Valet parking fee: MYR 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Aloft Hotel Kuala Lumpur Sentral
Aloft Kuala Lumpur Sentral
Aloft Kuala Lumpur Sentral Hotel
Aloft Sentral Hotel
Aloft Sentral
Aloft Kuala Lumpur Sentral Hotel
Aloft Kuala Lumpur Sentral Kuala Lumpur
Aloft Kuala Lumpur Sentral a Marriott Hotel
Aloft Kuala Lumpur Sentral Hotel Kuala Lumpur

Aloft Kuala Lumpur Sentral Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 7 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Amy, Fremont

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!
Stayed 3 nights in Feb 2025

2/10 Terrible

Qing Wen

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Wilhelm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location directly at Sentral station, amazing breakfast with great variety and quality, very nice staff and amazing infinity pool. However I recommend bringing earplugs because you can the incoming trains at the station early in the morning.

10/10 Excellent

Pia

Stayed 3 nights in Feb 2025

10/10 Excellent

Zi Cheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and buffet was really good
Stayed 1 night in Feb 2025

10/10 Excellent

Salman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Evelyn

Business traveller
Liked: Cleanliness, property conditions & facilities

Not bad but not good either

Check in was great. Check out was far from good. There was a queue and the wait was long. I asked the staff if there was only one staff working, he said curtly ‘yes only one staff’. After waiting some time longer, I asked again if he could handle check out since the guest in front of me was filling out a form. That’s when he said ‘you can just drop the key’. Why didn’t he ask if anyone in the queue was checking out so that they can also drop the keys? It could have saved our time. He was also not being polite, not rude but definitely not a front liner calibre compared to his peers who handled our check in. Room is big and sparse, do not have the cosy feeling. Don’t think will stay again.
Stayed 3 nights in Feb 2025

2/10 Terrible

Manoharan

Stayed 4 nights in Feb 2025

10/10 Excellent

TEAYAUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Jojo Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with minor improvement needed

Well located near Mu central shopping center and Sentral train/mrt/LRT. TV isln room have poor reception leading to display of all TV channel do not have sharp images and there is no queue management at lobby checkin/out leading ppl cut queue but hotel staff dod not bother to step in to manage
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Service quality downgraded

I have been staying at aloft for many times but this is the first time I experienced low level of service. First of all during checkin there was a confusion on why even after booking the place with breakfast the staff said breakfast was not paid and I had to buy it separately. I had booked the option with minibar service for all days but except the first day no one even cared to replenish the mini bar. Not sure what was wrong with the service but definitely I felt it has downgraded
Stayed 3 nights in Feb 2025

10/10 Excellent

Philip Yee Khui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was cleaned and topped up everyday. The staff were friendly and the location is the best. Highly recommended for tourist.
Stayed 6 nights in Feb 2025

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Ramesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a fire drill on 10 Jan that ought to have been much better organised. Many guests, at least on our 15th floor, were caught unawares.
Stayed 3 nights in Feb 2025

10/10 Excellent

kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always use this hotel for short stays in KL
Stayed 2 nights in Jan 2025

10/10 Excellent

Zuber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from the team that replenishes the mini bar and snacks (they needed to be constantly reminded to restock it for us time after time), the rest of the experience was amazing and the staff are very friendly and accommodating, amazing hospitality
Stayed 5 nights in Jan 2025

8/10 Good

Audra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

June

Liked: Property conditions & facilities, room comfort

Good choice!

This hotel is conveniently located just over the central railroad station. There are lots of restaurants in the shopping centre next to the railroad station and the breakfast that is included in the hotel is excellent.
Stayed 3 nights in Jan 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and conveniently attached to a nice shopping mall. We enjoyed our stay but wish the breakfast was better. They appeared to run out of certain options. The front desk people were very helpful. Housekeeping did a good job cleaning the rooms. I would stay there again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Bilal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Stayed 4 nights in Dec 2024

10/10 Excellent

Yong Kuang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific buffet breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammad

Stayed 1 night in Jan 2025