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Grand Hyatt Kuala Lumpur

5.0 star property

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Photo gallery for Grand Hyatt Kuala Lumpur

3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool loungers
Lobby
Grand Suite (Tower View) | City view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Parking available
  • Spa

Explore the area

View in a map
12 Jalan Pinang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Kuala Lumpur Tower
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Grand, Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Executive Suite

  • 152 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Diplomat)

  • 242 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Twin Room (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room (Tower View)

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Tower View)

View from room

Club Room, 1 King Bed (Tower View)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Tower View)

Grand Suite (Tower View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Suite (Tower View)

  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room

  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand, Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Suite

  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Tower View)

9.6 out of 10
Exceptional
(5 reviews)
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Tower View)

10.0 out of 10
Exceptional
(10 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds (Tower View)

9.0 out of 10
Wonderful
(9 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(12 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (BARBIE® )

Room (BARBIE® ) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room (BARBIE® )

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (BARBIE® )

Suite (BARBIE® ) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (BARBIE® )

  • 105 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed Deluxe

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed Deluxe

  • Sleeps 2

View all photos for 2 Twin Beds With Tower View With Club Access

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin Beds With Tower View With Club Access

  • Sleeps 2

View all photos for Grand Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Executive Suite

  • Sleeps 2

View all photos for 2 Twin Beds With Tower View

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin Beds With Tower View

  • Sleeps 2

View all photos for 1 King Bed With Tower View

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed With Tower View

  • Sleeps 2

View all photos for Grand Twin Towers View Suite

Lobby

Grand Twin Towers View Suite

  • Sleeps 3

View all photos for 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin Beds

  • Sleeps 2

View all photos for 1 King Bed With Tower View Deluxe

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed With Tower View Deluxe

  • Sleeps 3

View all photos for 1 King Bed With Club Access

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed With Club Access

  • Sleeps 3

View all photos for 2 Twin Beds With Club Access

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin Beds With Club Access

  • Sleeps 2

View all photos for Grand Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Suite

  • Sleeps 3

View all photos for 1 King Bed With Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed With Garden View

  • Sleeps 2

View all photos for 1 King Bed With Tower View With Club Access

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed With Tower View With Club Access

  • Sleeps 3

View all photos for Diplomat Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Diplomat Suite

  • Sleeps 3

View all photos for 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

1 King Bed

  • Sleeps 2

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About this property

Grand Hyatt Kuala Lumpur

Luxury Kuala Lumpur hotel connected to the convention centre, steps from Kuala Lumpur Convention Centre
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 15 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Grand Hyatt Kuala Lumpur. During your stay, you'll be connected to the convention centre and just a quick walk from KLCC Park. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Malaysian cuisine at JP teres, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, detox wraps or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kuala Lumpur Convention Centre and 8 minutes on foot from Pavilion Kuala Lumpur
Grand Hyatt Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 13 meeting rooms, and limo/town car service. Event space at this hotel measures 45370 square feet (4215 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and multilingual staff are also featured at the luxury Grand Hyatt Kuala Lumpur. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
JP teres – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
THIRTY8 – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse – Overlooking the pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MYR 115 for adults and MYR 58 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JP teres
  • Poolhouse
  • THIRTY8

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 45,370 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 115 for adults and from MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1004 reviews
Rating 8 - Good. 166 out of 1004 reviews
Rating 6 - Okay. 45 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness
Exceptional service, rooms excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the Twin tower from our room which is room 2606 . Lot of choices at the breakfast buffet looking at the Petronas Tower while having your breakfast! Excellent customer service of all the staff and I would like to thank Grand Hyatt Kuala Lumpur for surprising us with anniversary cake for our 40th wedding anniversary of me and my husband you guys made our anniversary more special ❤️ highly recommended!! And will definitely will use them again when we are in Kuala Lumpur !!
Stayed 3 nights in Jun 2025

10/10 Excellent

FARAZ FAROOQUE

Liked: Cleanliness, staff & service, property conditions & facilities
A magnificent hotel with extremely good staff that love their job, location is amazing, and the views from the room, pool and lobby were second to none. The rooms are large and had a coffee machine with my favourite pods. Overall it felt like a well run/maintained property. We will be back ! I would have loved the room tv to have a few more apps.
Stayed 7 nights in May 2025

10/10 Excellent

Mai

Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Stayed 2 nights in Jun 2025

10/10 Excellent

hung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and the service are out standing... A+++
Stayed 4 nights in Jun 2025

10/10 Excellent

Shuang

Stayed 2 nights in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 4 nights in May 2025

8/10 Good

Carl

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Friendly staffs and very polite
Stayed 2 nights in May 2025

10/10 Excellent

Hoan

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Kazuhiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in May 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The quality and training of staff was #1. Location and view and cleanliness were excellent. The breakfast buffet is the best I have seen in my 40 years of travel.
Stayed 1 night in May 2025

10/10 Excellent

Joseph Michael

Stayed 2 nights in May 2025

8/10 Good

Derek Yong Sian

Stayed 2 nights in May 2025

8/10 Good

SUEZAKI

Stayed 1 night in Apr 2025

10/10 Excellent

Saleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Laifang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt Kuala Lumpur is a hotel we repeated stays at every time we are in that area. It has a wonderful view of the Twin Towers and is conveniently located to excellent shopping, food, and entertainment options! We also enjoy their widespread breakfast buffet! We will visit soon!
Stayed 2 nights in Dec 2024

10/10 Excellent

Steffanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very helpful, getting to and from the room/ lobby is bit inconvenient especially during peak hours when the elevators take a long time. The room was gorgeous and the staff was wonderful
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Love this hotel will keep coming back it’s amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay at Grand Hyatt KL - staff were always so welcoming and made us feel right at home. Location was a massive bonus as everything in KLCC is walking distance. Also really enjoyed the gym and spa facilities, was never too overcrowded. Breakfast options were great.
Stayed 6 nights in Apr 2025

6/10 Okay

LIXIN

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

HEE JEONG, Santa Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waking up to the view of the Petronas Twin Towers, surrounded by forests of skyscrapers and at night, seeing the KLCC fountain show and reflections of the Petronas Towers on the Four Seasons hotel. That was my defining feature of this hotel. The city of Kuala Lumpur, sadly is not a very walkable city, at least not in the area around KLCC. The roads are winding, sometimes missing, confusing always. The hotel to other parts of KL is hard to get to without the power of Grab, probably the easiest and cheapest way to get around (Unless you have the Chinese president visit KL during your visit and you have road closures, but I digress.) This hotel however, has a route that gets you inside the Suria Mall without having to endure the humidity of Kuala Lumpur. The lobby is on the 39th floor of the building. Interesting experience, and you can see the iconic Twin Towers, but it does make it longer for you to go into your room, as you have to take the elevator twice. But the room is quite nice from my experience, facilities are good as well, with a nice gym. The room was kept well-maintained for the duration of my stay. The area felt safe at all times of the day, and there were many staff at the ground floor to help you get your stuff out from your Grab/transport from your airport, and if you want to order food, the ground floor seems to be the place where the drivers drop it off so you can leisurely come pick up the food. Excellent experience overall, would stay here again.
Stayed 4 nights in Apr 2025