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PARKROYAL COLLECTION Kuala Lumpur

Property class: 5 and above

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Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Rooftop terrace
Hot tub, body treatments, aromatherapy, hot stone massages
Restaurant
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Lifestyle Premier King

Lifestyle Premier King | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Premier King

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lifestyle Premier Double Double

Lifestyle Premier Double Double | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Premier Double Double

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for COLLECTION Club King

COLLECTION Club King | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club King

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION Club Premier King

COLLECTION Club Premier King | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club Premier King

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION Club Premier Double Double

COLLECTION Club Premier Double Double | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Urban Suite

Urban Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lifestyle Suite

Lifestyle Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Deluxe King

Urban Deluxe King | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Deluxe King

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Deluxe Twin

Urban Deluxe Twin | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Deluxe Twin

7.4 out of 10
Good
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for COLLECTION Club Premier Twin

COLLECTION Club Premier Twin | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club Premier Twin

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Family Suite

Signature Family Suite | Children’s theme room

Signature Family Suite

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Urban Family Suite

Urban Family Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Urban Deluxe Queen

Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Deluxe Queen

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Family Suite

Children’s theme room

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Signature Family Suite

Children’s theme room

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Signature Family Suite

Children’s theme room

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Signature Suite

Signature Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Signature Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lifestyle Premier Suite

Lifestyle Premier Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Premier Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for PARKROYAL COLLECTION Suite

PARKROYAL COLLECTION Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

PARKROYAL COLLECTION Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

PARKROYAL COLLECTION Kuala Lumpur

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and a safe. 50-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at PARKROYAL COLLECTION Kuala Lumpur. During your stay, you're just a quick walk from Berjaya Times Square. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, aromatherapy or facials at St Gregory Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Just a 5-minute walk from Berjaya Times Square and 7 minutes on foot from Pavilion Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 10 meeting rooms available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury PARKROYAL COLLECTION Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Art Deco Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Thyme All-Day Dining – On-site restaurant. Reservations are required.
Botanist Lounge & Bar – This lobby lounge only serves light fare. Happy hour is offered. Reservations are required. Open daily.
Skye Chill – This poolside bar only serves light fare. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (MYR 6.60 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PARKROYAL COLLECTION Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 162 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 85 for adults and from MYR 42.50 for children
  • Covered self-parking fee: MYR 6.60 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 162 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 963 reviews
Rating 8 - Good. 253 out of 963 reviews
Rating 6 - Okay. 100 out of 963 reviews
Rating 4 - Poor. 41 out of 963 reviews
Rating 2 - Terrible. 22 out of 963 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Javier

Stayed 3 nights in Jan 2026

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was very efficient, the room was very clean, the breakfast was excellent and on par with Shangri'la standard for both variety and tastes. Above all the hotel staff were all very pleasant n approachable, Strongly recommended to stay here,
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Amazing room. Great amenities. Awesome breakfast (but go early as it gets busy real quick!). Perfect location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable bed. Great vpool area. All the staff very friendly, professional, patient and helpful for all kinds of questions and service. This place feels like a home, as always. Location (Bukit Bintang MRT, Pavilion, Lot10, Sungei Wang shopping area, and Jln Alor) is fantastic.
Stayed 2 nights in Jan 2026

8/10 Good

Adib

Stayed 5 nights in Oct 2025

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clear rooms, close to everything, staff are friendly and helpful
Stayed 6 nights in Dec 2025

6/10 Okay

Ahson

Liked: Cleanliness, amenities
Ther room was clean but smelled musty. Neighbors on our floor were very loud and the sound resonated through thin walls. The location was great though and provided easy access to the Bukit Bintang monorail and and MRT stations.
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great service and good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Alecia

Stayed 1 night in Nov 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was fantastic
Stayed 3 nights in Dec 2025

8/10 Good

Hareez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
my 2nd time here, room was clean and ready when we got it. all hotel staff (receptionist, bell boy, restaurant, housekeeping) was friendly and professional too. my only setback was that on my last day, i was queuing for 15mins for my breakfast buffet - this is my first time experiencing it with a 5-star hotel as i never had to do this however, i observed how the hotel staffs were prompt and quick to rectify the situation by extending the outside tables to guests as soon it was available and replenishing food quickly. maybe hotel can look into this?
Stayed 2 nights in Dec 2025

10/10 Excellent

Royston

Liked: Cleanliness, staff & service, amenities
Nice area and the room was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Sium Kan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is lovely, spotless and generous in size. Staff in the hotel are friendly and patient. The breakfast buffet is second to none.
Stayed 1 night in Dec 2025

10/10 Excellent

Kim Lin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

Gavin

Stayed 3 nights in Nov 2025

8/10 Good

M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly, pleasant stay and great location
Stayed 2 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Clean room and the staff were very courteous and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff all around and housekeeping did a great job in cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

RAEWYN

Travelled with group
Liked: Cleanliness, staff & service, amenities
The PR is a great hotel - it has a great eco vibe with a lot of greenery inside - perfect match for KL. The room was nice and spacious, the bed and pillows were comfortable. We enjoyed the lounge add on - the complimentary cocktail hour with snacks was great and a nice spot for a light breakfast, although definitely worth it to go to the main breakfast area as the selection there was extensive!
Stayed 2 nights in Nov 2025

10/10 Excellent

sumat

Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parkroyal has always deliver good service, and awesome room, that goes to my stay in Parkroyal in KL. A very warm welcoming from Raj at the reception, and the room is spaicous and clean. The breakfast is incredible, wide spread of food from international to local food. location is walking distance to nearby shopping malls. An incredible experience this time and will definitely come back again
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was excellent, the collection club benefits and staff were brilliant. The staff were the best part of the hotel (and the hotel is great) very helpful, friendly, personable and willing to assist wherewcer they could. Would definitely recommend and if I return to KL will look for rooms there.
Stayed 6 nights in Nov 2025

6/10 Okay

Jenny

Stayed 3 nights in Nov 2025

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities
Absolutely incredible, beyond perfect location and rooms themselves were the best we've stayed in in asia
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent Club Room with Club access. More importantly, my feedback from previous stay was handled well by Hester. During this stay, check-in was super smooth by Amirul and Calyn. If managers are reading this - these 3 team members are your MVP!
Stayed 2 nights in Nov 2025

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