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Hotel da Baixa

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Photo gallery for Hotel da Baixa

Restaurant
Front of property
Front of property
Lobby sitting area
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room

9.4 out of 10
Exceptional
(49 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(37 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

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About this property

Hotel da Baixa

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel da Baixa. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Santa Justa Elevator and 3 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Sebastião – On-site restaurant.
Sebastião – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8309
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da

da Baixa

Hotel da Baixa Hotel

Hotel da Baixa Lisbon

Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 864 out of 1002 reviews
Rating 8 - Good. 108 out of 1002 reviews
Rating 6 - Okay. 23 out of 1002 reviews
Rating 4 - Poor. 3 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Una

Liked: Cleanliness, property conditions & facilities
Convenient and Cosy stay
Stayed 1 night in Feb 2026

10/10 Excellent

Kristen

Stayed 5 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
I can’t recommend this place highly enough! The staff were incredibly helpful and friendly from the moment I walked in to the moment I left. They provided some great recommendations and helped plan some brilliant day trips. The breakfasts were fantastic, and the room was spacious and clean and the bed was luxurious and comfortable. Would definitely stay here again!
Stayed 3 nights in Feb 2026

10/10 Excellent

Sammy

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. Pedro the manager is the best. Free two hour waking tour. Fabulous breakfast. Cute little bar. Everyone was so helpful from the time we got there until the time we left. Highly recommend this hotel!
Stayed 4 nights in Feb 2026

10/10 Excellent

Howard, Fremont

Stayed 4 nights in Dec 2025

10/10 Excellent

ZUHRE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was so clean and has very friendly and helpful reception Location is perfect and near to the river side and very central We loved it.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Erin E., Center Moriches

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel in a great location! We loved all the staff and had a great experience there. Would definitely recommend!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Arman

Stayed 1 night in Feb 2026

8/10 Good

Ivano

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in Oct 2025

10/10 Excellent

HYUN CHAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly overall, and the property is located in an excellent area. I especially appreciated that a delicious breakfast was included.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great team
Stayed 6 nights in Jan 2026

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Everything about our stay was fantastic. The location was very central, and easy to get to with public transport. The room was brilliant and the breakfast was out of this world
Stayed 2 nights in Jan 2026

8/10 Good

Tracey

Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

10/10 Excellent

Shakeela

Stayed 1 night in Jan 2026

10/10 Excellent

Xiao

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
They forgot to clean the shower room wall and the floor. We can see the dark line between the tiles and by the shower door.
Stayed 4 nights in Jan 2026

10/10 Excellent

Berenice

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly refurbished, attractive hotel in a good location with friendly service. Would happily stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
The room was small but exactly as described when the reservation was made, no surprises. The bed and pillows were extremely comfortable. The hotel is in a great location, walking distance to restaurants and attractions. The staff was friendly, knowledgeable and very helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic highly recommended
Stayed 2 nights in Jan 2026

10/10 Excellent

Sourabh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean rooms, incredible staff, right in the center of the city.
Stayed 3 nights in Dec 2025

10/10 Excellent

brian and sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful dinner at the restaurant. Room was amazing.
Stayed 4 nights in Dec 2025