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Hotel Metropole

3.0 star property

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Photo gallery for Hotel Metropole

Double or Twin Room (Rossio and Castle View) | View from room
Free buffet breakfast
Exterior
Bar (on property)
Free buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Praca D. Pedro IV, 30, Lisbon, 1100-200
  • Place, Rossio Square
    ‪1 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (Rossio and Castle View + Extra Bed)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double or Twin Room (Rossio and Castle View + Extra Bed)

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Double or Twin Room with Rossio Square view

  • Sleeps 2

View all photos for Double or Twin Room (Rossio and Castle View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double or Twin Room (Rossio and Castle View)

9.2 out of 10
Wonderful
(18 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Double or Twin Room

  • Sleeps 2

Double or Twin Room with Extra Bed - Rossio and Castle View +

  • Sleeps 3

View all photos for Standard Double Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(25 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Exterior
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includes taxes & fees
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About this property

Hotel Metropole

Hotel with free breakfast, steps from Rossio Square
This smoke-free hotel features a bar/lounge, dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, limo/town car service and a library are on-site.
Hotel Metropole offers 36 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include baths or showers, bidets and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The sightseeing around Hotel Metropole gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. Free breakfast, free WiFi in public areas and a bar are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Rossio Square and Santa Justa Elevator
You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A library, multilingual staff, and tour/ticket assistance are also featured at Hotel Metropole.

This 3-star Lisbon hotel is smoke free.

Guests are served a free buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1153
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Metropole Lisbon
Metropole Lisbon
Hotel Metropole Hotel
Hotel Metropole Lisbon
Hotel Metropole Hotel Lisbon

Hotel Metropole Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 1001 reviews
Rating 8 - Good. 428 out of 1001 reviews
Rating 6 - Okay. 224 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is lovely nothing is too much trouble for staff breakfast was continental and plenty to choose from Only dropped a star due to bathroom tiles needing some attention but would not stop me staying here again
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Amazing location but needs some TLC in places

The hotel is in a wonderful location and the breakfast was very good. We liked being able to open the windows to step out to balcony and look out over the square. The night view is stunning! The carpet in the room made us feel like you had to leave your shoes on at all times (stain3d or dirty) and the beds were very hard and uncomfortable. For one night, it worked out ok for us, but would not stay for extended period.
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Room was small, air conditioning very poor and no parking. Stay at Avienda Palace next door instead
Stayed 1 night in Jul 2025

4/10 Poor

Piali

Stayed 2 nights in Jul 2025

10/10 Excellent

Joselin

Stayed 3 nights in Jun 2025

8/10 Good

sharla, TURCIFAL

Travelled with partner
We had a wonderful view from our front facing window. Check in staff were helpful and friendly. Bathroom was huge with GREAT water pressure, but no where to sit our toiletries. My one big complaint were the ants in the room. I woke up in the morning and found at least 20 in my bed, more on my shoes next to my bed, more on the table next to my bed. I let the desk know when checked out, they said they would make a note. One thing to know if you have accessibility issues. The elevator is after one flight of stairs.
View from our room on the 5th floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, staff is wonderful. Friendly and helpful staff, great location. Clean and large room. Good breakfast. Had a beautiful view. 10 out of 10. Would stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Beautiful room. Amazing host/ concierge. Perfect breakfast. We highly recommend staying here!!
Stayed 1 night in May 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing from reception to the breakfast staff
Stayed 7 nights in May 2025

8/10 Good

Michael, Sherwood Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem of a hotel in a great location with amazing staff.
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

Paid for a room that didn't exist

We arrived at the hotel having already paid in advance for a 2 night stay. On arrival we were told that there was no room available. Presumably they had sold off our room to a higher bidder. They had booked us an alterantive room in another hotel which was over 4 miles away! Nothing we could do about it. Absolutely disgraceful behaviour by the Metropole hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Fred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very clean hotel.
Stayed 6 nights in May 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Very centrally located and very friendly staff. A little dated in terms of decor and amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Totally loved this hotel. Right in the square. It can be a bit loud but that didn’t bother us. We loved being in the middle of all the action. Super comfortable beds. The team of employees were so helpful and lovely. Breakfast was great. Coffee was amazing!!!!! Highly recommend. If we are ever back this way we would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to be in the middle of the action, walkable to so much. Food, shopping, events, just steps away. Enjoyed the room with the Castle view if you can arrange it. The staff was awesome. Helped us get our bearings and plan a tour.. Breakfast was outstanding.
Stayed 3 nights in May 2025

10/10 Excellent

MIRJANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will recommend this hotel.

Stayed 5 nights in May 2025

6/10 Okay

Vivek

Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the unique entrance to the front desk was the ambiance of the twenties. It takes you back to the 20's with irs decor and furnishings. Greet by the wonderful in a courtesy manner and friendly manner. Room kept ro the theme of the 20?'s and cannot say enough about the staff and how accomadating they were. Very clean hotel rooms and every area of the hotel. Breakfast was great and tasty. Cannot say enough about my experience withis place. Will be back again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Xiaoyu, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

HEIDI

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Airport transfer arrangements is convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting Lisbon! The only thing that could improve is the breakfast and coffee! Rest was perfect
Stayed 4 nights in Dec 2024

10/10 Excellent

Soniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

IKE

Liked: Cleanliness, staff & service, property conditions & facilities
location,location,location
Stayed 2 nights in Nov 2024