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Lisboa Carmo Hotel

4.0 star property
VIP Access

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Photo gallery for Lisboa Carmo Hotel

Terrace/patio
Family Suite (2 Adults + 2 Children) | 1 bedroom, premium bedding, minibar, in-room safe
Front of property
Family Suite (2 Adults + 2 Children) | 1 bedroom, premium bedding, minibar, in-room safe
Food court

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Rua Oliveira ao Carmo 1-3, Largo do Camo, Lisbon, 1200-307
  • Rossio Square
    ‪3 min walk‬
  • Santa Justa Elevator
    ‪3 min walk‬
  • Avenida da Liberdade
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double or Twin Room (Small)

Double or Twin Room (Small) | 1 bedroom, premium bedding, minibar, in-room safe

Double or Twin Room (Small)

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room (Castle or River View)

Deluxe Double or Twin Room (Castle or River View) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room (Castle or River View)

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Premium Double or Twin Room (Castle and River View)

Premium Double or Twin Room (Castle and River View) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Double or Twin Room (Castle and River View)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Comfort Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite (2 Adults + 2 Children)

Family Suite (2 Adults + 2 Children) | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite (2 Adults + 2 Children)

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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The price is €250
for 1 room
includes taxes & fees
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Hotel Santa Justa Lisboa

About this property

Lisboa Carmo Hotel

Central hotel connected to a shopping centre in Lisbon with a restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Lisboa Carmo Hotel offers 45 accommodations with minibars and a safe. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Lisboa Carmo Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Rossio Square. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Maria do Carmo
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Santa Justa Elevator and 4 minutes on foot from Rossio Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Lisboa Carmo Hotel.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Maria do Carmo – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maria do Carmo

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift (90 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance by telephone to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lisboa Carmo
Lisboa Carmo Hotel
Lisboa Carmo Hotel Lisbon
Lisboa Carmo Lisbon
Lisboa Carmo Hotel Hotel
Lisboa Carmo Hotel Lisbon
Lisboa Carmo Hotel Hotel Lisbon

Lisboa Carmo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 40 out of 1005 reviews
Rating 4 - Poor. 9 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a great area of Lisbon.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseane, Royal Oak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for sightseeing and the hotel facilities and staff was amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy walking and this hotel was in great location to walk around and see the sights. The staff were very personable and always willing to help.
Stayed 5 nights in Apr 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfortable bed. powerful shower, very clean. The reception staff were extremely helpful providing a map and routes to take in the sights. The hotel location is ideal for walking to lots of tourist attractions, shopping and there is a great choice restaurants close by. Short downhill walk to Cais de Sodre station where you can get the train along the coast to Cascais. Breakfast at the hotel was of a great quality and lots of choice. I would definitely stay there again.
Stayed 3 nights in Apr 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to
Stayed 4 nights in Apr 2025

10/10 Excellent

isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Meera

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Unfortunately we did not get a room upgrade. Also the rooms we stayed at didn’t have the AC working and while we informed the property management, no one came to fix it. They told us to use the fans. Also, there were some stains on the pillow case and a lot of bugs in one of our rooms. Very overpriced
Stayed 1 night in Apr 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in the heart of old town. Small, boutique style hotel. Very friendly and helpful staff. Tiago was wonderful in assisting us to get a ride to airport and other little things, that make our stay comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and knowledgeable staff. Took care of everything.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in central Lisbon

I really enjoyed the stay. Clean, friendly and helpful. Room a little dark but good for sleeping. Well located for everything you want to do in Lisbon. Lisbon is mad with tourists these days and all things that flow on from that. Several people we met did not have the pleasant experience we had being in this location and at this hotel. Heaps of good restaurants/bars in the area as well as at the hotel. I would definitely stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed charming hotel in a very convenient location. All the main sites are within a 10 minute scenic walk. It was nice that everything is accessible, but without the noise and busy crowds. Breakfast was good with a lot of variety. I enjoyed my stay and would come back!
Stayed 1 night in Mar 2025

8/10 Good

Sarah, Maple Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great location. Staff were very friendly. The breakfast buffet was good with a decent variety of foods. The only issue I had was the air conditioning did not work well in the room. We did not push the issue since it is March and the room cooled if we opened the balcony door. We did let staff know. Hopefully had it been the heat of summer they would have fixed it.
Stayed 7 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and our room was very clean and big
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay!

Great location for tourists. Few minutes walk to train station or Rossio plaza. Very friendly staff. Comfortable bed and coffee maker in the room. Also, there is a real treat on Wednesday nights- performance of traditional fado singer at the restaurant, as well as a delicious dinner. Just one suggestion- it would be nice to have a safety bar on the wall to hold when you get in and out the bathtub.
Stayed 2 nights in Mar 2025

4/10 Poor

Wayne

Travelled with family
Small room
Stayed 3 nights in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 6 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I chose this property for our first 2 nites in Lisbon and could not be happier. The hotel is located in the heart of old town Lisbon, right by the Museum of the Republican National Guard and the Museum of Archeology of Carmo. The check in process was quick and smooth. The hotel receptionist/ concierge Leonardo was very pleasant and accommodating. He showed us a map of the area and pointed out the must see attractions. He also recommended top restaurants in the are, per our request. The breakfast was delicious and featured plenty of choices! Never realized how delicious Portuguese bread and pastries are! Yum! The room was very spacious, clean and elegantly decorated. It had all necessary amenities, safe included. The hotel was able to accommodate my reservation requests. If you love bookstores, the oldest operating bookstore on the planet, Livraria Bertrand, is a mere 5 minute walk away. Lots of shops and restaurants nearby and close to all city center attractions. Will definitely stay at this property in the future!

10/10 Excellent

Evaldas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Carmo hotel for warm welcome and compliments in my room! It was wonderfull Lisboa, with great breakfest and wondefull stay
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Always willing to help. Breakfast was good , plentiful, convenient times. I will recommend and return to this great hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. The staff was exceptional and the room view was beautiful. We could see the castle and ocean. Thank you for such a memorable experience. Portugal is so beautiful and we hope to return very soon. We highly recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very helpful. Terrific location for walking and public transportation
Stayed 3 nights in Mar 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable. Breakfast was very good.
Stayed 3 nights in Mar 2025