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Holmes Hotel London

4.0 star property
VIP Access

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Photo gallery for Holmes Hotel London

Bar (on property)
Exterior
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
83 Chiltern Street, London, England, W1U6NF
  • Place, Baker Street
    ‪1 min walk‬
  • Place, Madame Tussauds Wax Museum
    ‪3 min walk‬
  • Place, Regent's Park
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Double Bed (Cosy)

Room, 1 Double Bed (Cosy) | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Room, 1 Double Bed (Cosy)

9.2 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Double)

Superior Room, 1 Double Bed (Double) | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 Double Bed (Double)

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 King Bed (Suite)

Studio, 1 King Bed (Suite) | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Studio, 1 King Bed (Suite)

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 Double Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (2 Twins)

Deluxe Room (2 Twins) | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room (2 Twins)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room (Heritage King)

Deluxe Room (Heritage King) | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room (Heritage King)

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed (Chiltern Townhouse)

Suite, 1 King Bed (Chiltern Townhouse) | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 King Bed (Chiltern Townhouse)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Townhouse)

Suite, 1 King Bed (Townhouse) | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 King Bed (Townhouse)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holmes Hotel London

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
Holmes Hotel London offers 118 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Holmes Hotel London. During your stay, you're just a quick walk from Madame Tussauds Wax Museum. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Kitchen at Holmes
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Baker Street and Madame Tussauds Wax Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. A health club, a library, and multilingual staff are also featured at the business-friendly Holmes Hotel London.

This Georgian London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Kitchen at Holmes – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (GBP 37.40 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kitchen at Holmes

Things to do

  • Billiards/pool table
  • Health club
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1799
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 30.00 per person
  • Nearby parking fee: GBP 37.40 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Park Plaza London Sherlock Holmes
Park Plaza Sherlock
Park Plaza Sherlock Holmes
Park Plaza Sherlock Holmes Hotel
Park Plaza Sherlock Holmes Hotel London
Park Plaza Sherlock Holmes London
Park Plaza Sherlock London
Sherlock Holmes Park Plaza
Sherlock Holmes Park Plaza London
Sherlock Park Plaza
Park Plaza Sherlock Holmes London England
Park Plaza Sherlock Holmes London Hotel London
Park Plaza Sherlock Holmes London Hotel
Holmes Hotel London Hotel
Holmes Hotel London London
Holmes Hotel London Hotel London

Holmes Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 630 out of 883 reviews
Rating 8 - Good. 189 out of 883 reviews
Rating 6 - Okay. 49 out of 883 reviews
Rating 4 - Poor. 10 out of 883 reviews
Rating 2 - Terrible. 5 out of 883 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Stayed 6 nights in Nov 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely boutique hotel in the centre of Mayfair, bar and lounge areas are lovely. The room we had was spacious very clean and had a separate work area. The staff are great particularly the restaurant manager who was amazingly friendly and attentive. The only small criticism would be the breakfast area at peak times isn’t big enough so expect a 10 minute wait or book a table for a specific time. Other than that it’s really a great property and doesn’t feel like a chain hotel at all.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Place was amazing. Staff was exceptional! Shout out to Artemios to his attention to detail and care.
Stayed 4 nights in Nov 2025

6/10 Okay

Judith

Travelled with family
Liked: Cleanliness, staff & service
Room was fine but plastic desk chair was very difficult to maneuver. The hotel tries to be clever with lighting, but a black walled bathroom was impossible. The law in London is that hair dryers cannot be operated in bathrooms, but the hotel makes no provision for convenient mirrors or outlets in the bedroom. Same goes for easy charging. We all have multiple devices these days and charging is a critical part of hotel rooms. I would not stay here again, even though the staff was very nice and responsive.
Stayed 3 nights in Nov 2025

10/10 Excellent

andrea, Barnsley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in the perfect spot to get around. From entering the hotel and the luxurious aroma & surroundings, we knew we’d picked a great hotel. Restaurant and bar have excellent choices and decent prices. Staff very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Raphael

Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2025

8/10 Good

Jane

Liked: Amenities, property conditions & facilities
Great location, supportive staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Cynara

Liked: Cleanliness, amenities, property conditions & facilities
The best staff in London
Stayed 1 night in Nov 2025

10/10 Excellent

Hillary

Stayed 3 nights in Oct 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities
Nice room, great staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

6/10 Okay

Mairead

Travelled with family
Liked: Cleanliness, staff & service
Room clean. Glass cracked on inside of bathroom room door; patched up. (Room 401) Noisy from nearby doors banging at times. Staff very nice but slow service in restaurant at breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer, Markham

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in a central location with outstanding staff.
Stayed 1 night in Oct 2025

10/10 Excellent

M

Liked: Cleanliness, property conditions & facilities, room comfort
Clean comfortable room.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

mr l

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is in a beautiful area and is a lovely hotel. The sound proofing in the room was very poor though which affected our night sleep. We wouldn’t bother with the breakfast again. The service felt chaotic and it would take ages to get served drinks, food orders were wrong and we had to ask three times to get a glass of juice for one person in our party. We’d rather have just for it our self but they insist on serving it. They did make a massive effort for my daughter’s birthday though, particularly Tyler.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dorcas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, great location, 5 minutes walk to Baker Street tube station & bus station.
Stayed 1 night in Oct 2025

8/10 Good

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked the room, however could have use a luggage rack. Very clean, new and bed was comfortable.
Stayed 3 nights in Oct 2025

6/10 Okay

Susan

Ac not working. Very noisy no insulation could here people above and next door all the time late into the night
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with charming decor and attentive staff.
Stayed 1 night in Oct 2025

8/10 Good

Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lively hotel to stay at. The beds were a bit hard but the room was very nice and there were a lot of places to hangout at before our room was ready!
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Stayed 2 nights in Sep 2025

6/10 Okay

Donald

Stayed 5 nights in Sep 2025

6/10 Okay

Vanessa

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was fantastic—helpful and friendly. The common areas downstairs were lovely. However, the room's condition was disappointing. The floors and the lower part of the walls had many scuff marks. Overall, the condition of the room was not what was expected for the high price of our stay. It could use a refresher in its condition and decor.
Stayed 5 nights in Oct 2025

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