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Lancaster Gate Hotel

3.0 star property

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Photo gallery for Lancaster Gate Hotel

Property entrance
Bar (on property)
Bar (on property)
Daily continental breakfast (GBP 22.9 per person)
Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
66-71 Lancaster Gate, London, England, W2 3NA
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪12 min walk‬
  • Place, Buckingham Palace
    ‪12 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room, 1 Single Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

7.0 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Lancaster Gate Hotel

Victorian hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a meeting room and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Lancaster Gate Hotel offers 196 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Lancaster Gate Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a bar and meeting rooms.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Hyde Park and Kensington Palace
Lancaster Gate Hotel offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Lancaster Gate Hotel also features a television in common area and a lift. You'll have access to the health club at a partner property.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 22.9 for adults and from GBP 11.45 for children
  • Late check-out fee: GBP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Reviews

Lancaster Gate Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 370 out of 1001 reviews
Rating 8 - Good. 384 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

Reviews

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Very presentable place
Stayed 4 nights in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a visit to London. Clean rooms and friendly staff. Close to Hyde park, Notthing hill and tube to central London.
Stayed 2 nights in Aug 2025

10/10 Excellent

ARSHID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

ARSHID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area. Near Kensington gardens and Hyde park. Shower very hard to control either too hot or too cold. Friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfy! The hotel is so well located and the staff was polite, responsive and went out of their way to be helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a week and would come back again. Location is convenient . Staff was cordial and accommodating. Only thing that lacked was no wash cloths or hand soap. We were told that was an “American thing”.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mordekhai, aventura

Stayed 1 night in Jul 2025

2/10 Terrible

francis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t like the way they now nickle and dime you for breakfast which was included during two previous stays. Big up charge. Cramped room with no outlets near bed. This toilet was hard to flush and was told it’s an old hotel. Will not stay there again Best part was location
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacquie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break

Great location. Right on Hyde park. Great walks.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Jul 2025

4/10 Poor

Suzanne

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

NICK

Stayed 4 nights in Jul 2025

10/10 Excellent

Tripanne

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful all around! Great location and the staff was extremely helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Steven, Santa Rosa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Good size room, but very tired furnishings. Shower valves didn’t work well, so got scalding water or cold intermittently. On the morning of our departure the entire building was out of hot water. Check- in was very slow due to what seemed to be a software issue even though there was no one else checking in. Location is very good. AC works well. Large room made up for other shortcomings.
Stayed 4 nights in Jul 2025

6/10 Okay

Sharmitha

Travelled with family
The staff was cordial and we could check in earlier. The room was small and no refrigerator. We complained about the water being too hot in the shower but it was not resolved for the 3 days we stayed. Property was close to Hyde park and Kensington palace. Rail and tube stations were 10 minutes walk.
Stayed 3 nights in Jul 2025

6/10 Okay

Donald

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are courteous and professional
Stayed 1 night in Jun 2025

10/10 Excellent

long

Stayed 1 night in Jun 2025

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dismal Mistake

The staff were very nice. The property is dreadfully dated and really awkwardly situated, the facade looks nice. The rooms felt more like a prison... the first room given to me was on the 1st floor, which actually felt like a basement room (see photo of the view) and it was next to a major construction site...the staff kindly gave me another room and were surprised the first room photo (should they not know?). The bathroom was awkward and worn/ dated, bed was ok and clean as was most everything. Proximity to Hyde Park was good. Recommend other options.
Stayed 4 nights in Jun 2025

8/10 Good

mary

Liked: Cleanliness
Stayed 3 nights in Jun 2025

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice clean room though in need of updating. Great reception staff.
Stayed 1 night in Jun 2025

8/10 Good

Charlotte

Business traveller
Liked: Cleanliness, room comfort
Receptionist was wonderful, she really made all the difference A huge warm welcome and helped with a small discrepancy very well She should be commended for how wonderful she was
Stayed 1 night in Jun 2025