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Lancaster Gate Hotel

3.0 star property

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Photo gallery for Lancaster Gate Hotel

Property entrance
Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)
Daily continental breakfast (GBP 22.9 per person)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
66-71 Lancaster Gate, London, England, W2 3NA
  • Hyde Park
    ‪7 min walk‬
  • Kensington Palace
    ‪12 min walk‬
  • Buckingham Palace
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Single Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Lancaster Gate Hotel

Victorian hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a meeting room and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Lancaster Gate Hotel offers 196 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Lancaster Gate Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a bar and meeting rooms.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Hyde Park and Kensington Palace
Lancaster Gate Hotel offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Lancaster Gate Hotel also features a television in common area and a lift. You'll have access to the health club at a partner property.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 22.9 for adults and from GBP 11.45 for children
  • Late check-out fee: GBP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Lancaster Gate Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 378 out of 1007 reviews
Rating 8 - Good. 384 out of 1007 reviews
Rating 6 - Okay. 164 out of 1007 reviews
Rating 4 - Poor. 56 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Business traveller
Liked: Staff & service
Overall quite nice. Very thin walls so if a neighbour is watching TV, it’s disturbing. Small point about soap. Shower gel is not adequate for hand washing. Please put in some soap.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to all amenities, especially Hyde Park and the Underground. Would definitely stay here again.
Stayed 6 nights in May 2025

8/10 Good

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Vivek

Stayed 2 nights in May 2025

10/10 Excellent

Ruben, MIAMI BEACH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In general good stay
Stayed 6 nights in May 2025

6/10 Okay

Avanthika

Travelled with family
Liked: Cleanliness, staff & service
The only issue was Floor was creaking and breakfast need to pay extra. It’s very nice mad white neighborhood Restaurants are everywhere walkable.
Stayed 2 nights in May 2025

6/10 Okay

Cheryl

Liked: Staff & service
The rooms are very old and small. The place needs maintenance. It is close to Hyde park for walking and good for low budget travelling
Stayed 1 night in May 2025

6/10 Okay

Ted, Mentone

Liked: Cleanliness, staff & service
Hot water was an issue all 5 nights. Difficult to get the right temperature and when you did it could change suddenly without touching the controls. Breakfast was adequate but not great. There was stairs to our room after leaving the elevator on our floor. This was difficult with heavy luggage.
Stayed 1 night in Apr 2025

6/10 Okay

Miriam

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location. Location. Location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this location October 2023. I was excited to return. Downside is currently the hotel's restaurantis only serving Continetal Breakfast. Upside, The Leinster Arms is around the corner and they have a wonderful menu. History Enthusiasts would be interested to know the Lancaster became the Douglas House. Early Who fans might be interested to know this was a club that The Detours played at often. I am looking forward to returning soon.
Stayed 6 nights in Mar 2025

8/10 Good

Bradley

Stayed 1 night in Nov 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

3rd time unlucky

Disappointing stay. Reserved a twin room. On check in, no twin available but offered an upgrade that turned out to be in the basement. Room was OK but had no outlook out of its two frosted windows. Quite claustrophobic. Not great value for 200.00 GBP. Stayed here several times before and had much better experiences.
Stayed 1 night in Dec 2024

10/10 Excellent

A R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Fine, nothing special

The good: It was a clean, new room. I was there for one night, so was put in the basement with no view. The room was freezing. The hotel sent someone down to help, who advised me to turn the thermostat up to 28 to get it to respond. This was 10pm. The heating issue was probably a fluke, but I would have expected a better experience for the price.
Stayed 1 night in May 2024

8/10 Good

Akemy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located. Two streets from the Garden, princes Diana memorial, walking distance from the science museum and Hyden park
Stayed 1 night in Oct 2024

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2024

4/10 Poor

Annemarie, Indianapolis

Stayed 5 nights in Sep 2024

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service
The staff was very rude as well as not being helpful
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Was a booking mistake. I thought I was staying a different hotel in much bigger size with the same name. But overall this hotel is ok.
Stayed 1 night in Sep 2024

4/10 Poor

Annemarie, Indianapolis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not have 8.2 stars. They took all the phones out the rooms, they turned on the heat when still in the 60s, you couldnt call when you had an issue, the only good thing was the lication and breakfast. We stayed at a hotel near by , but couldn't get rooms there. I will never be back to Lancaster Gate. While I was there I told them of issues, they sent me a nasty letter. The rooms were old. You had to flush the toilet like it any old water closet. You either burnt with the hot water in the shower or froze.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great hotel but had issues with the lack of hot water for showers and this didn’t seem to be a priority to have fixed - 4 days of lukewarm to cold showers
Stayed 4 nights in Aug 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience

While the hotel shows a little bit of wear and tear, it was overall very clean, the service was great, the room was comfortable, and the location cant be beat. I stayed for a week and found it very reasonably priced. Would stay again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Lance did a great job lining up our travel around London.
Stayed 5 nights in Aug 2024