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Novotel London Tower Bridge

4.0 star property

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Photo gallery for Novotel London Tower Bridge

Serves breakfast, lunch and dinner
Fitness facility
Exterior
Suite, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
10 Pepys Street, London, England, EC3N 2NU
  • Tower of London
    ‪2 min walk‬
  • Tower Bridge
    ‪8 min walk‬
  • London Bridge
    ‪13 min walk‬
  • London (LCY-London City)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(60 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Tower Hotel, by Thistle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very good, 8,080 reviews
The price is €156
includes taxes & fees
28 Sept - 29 Sept
The Tower Hotel, by Thistle

About this property

Novotel London Tower Bridge

Hotel with a sauna, a short walk to Tower of London
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and a business centre. Housekeeping is available on request.
Novotel London Tower Bridge offers 203 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel London Tower Bridge. During your stay, you're just a quick walk from Tower of London. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Keepers Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Tower of London and Sky Garden
  • Cats and dogs welcome for a fee
Novotel London Tower Bridge offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Novotel London Tower Bridge.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Keepers Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Keepers Bar Lounge – This bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Bar Lounge
  • Keepers Restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Tower Bridge Novotel
Novotel Hotel London Tower Bridge
Novotel London Tower Bridge
London Novotel
Novotel London Hotel Bridge
Novotel London Tower Bridge England
Novotel London Tower Bridge Hotel London
Novotel Tower Bridge
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge London
Novotel London Tower Bridge Hotel London

Novotel London Tower Bridge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great but breakfast area was stressful.
Stayed 1 night in Jun 2025

10/10 Excellent

Onda

Travelled with group
Liked: Cleanliness, property conditions & facilities
The location is super convenient, just a few blocks from a tube station on lines that hit all the major tourist destinations. Our room was comfortable, quite roomy (for London), bathroom, linens, towels, etc all good quality. Front desk staff helpful and friendly, and the restaurant was good for drinks or a quick meal.
Stayed 6 nights in May 2025

4/10 Poor

Matthew, Williamstown

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Didn’t like having to load and access an App to ask for anything. No phone in room and had to use App to talk to reception. Had to order toilet paper on App!! Sheets never changed in 5 day stay. Had to pay forty pounds to check into room early and another 10 pounds for a later checkout (only 2 hours extra). Unannounced fire alarm drill had us walk down 6 floors to be told it was an unannounced staff exercise!!! No comms over public address system. No lotion, toothbrushes or shaving equipment in room and had to refer on App if wanted. Response to any App requests could be several hours later. Room was noisy when posted as sound proofed and Black out curtains did not fit properly so didn’t work. Breakfast was very expensive. Arrangements made in person at reception were not passed on to next shift. Won’t be staying here again.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Great location, perefect for a stay in London near the sights
Stayed 1 night in May 2025

10/10 Excellent

Virginia

Stayed 1 night in May 2025

10/10 Excellent

Steven D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, steps from the Tower of London

Perfect location, mere steps off the tube station at Tower Hill. A 2 minute walk to the Tower and a couple more to the Tower Bridge. Good dining options within walking distance although the hotel restaurant service was quite slow. The breakfast had standard hot and cold breakfast options to suit all tastes. Nice room, very open concept with plenty of space for 2 people.
Stayed 3 nights in May 2025

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel in close proximity to tower bridge.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

genuinely impressive

My recent stay at the Novotel London Tower Bridge was genuinely impressive, exceeding all my expectations. Even though I booked an entry-level room anticipating a basic experience, I was pleasantly surprised by the exceptional cleanliness, modern décor, and overall comfort. The bed was particularly comfortable, complemented perfectly by convenient power points and USB sockets located at the desk area, ideal for today's traveller. The bathroom stood out notably, spacious and impeccably clean, featuring a large shower with a luxurious rainfall showerhead. In addition to my own room, I explored two other categories—the Standard Premium and Executive rooms—which maintained the same high standard of quality. Breakfast at Novotel was outstanding, especially my favourite choices: sausages, hash browns, baked beans, and fried tomatoes. The sausages, in particular, were a standout—lean, flavourful, and clearly sourced fresh rather than pre-packaged. One highlight I regret not mentioning in the video is the outstanding hospitality provided by every member of staff. Their attentiveness and professionalism truly elevated my stay, showcasing an exceptional level of customer service. Overall, Novotel London Tower Bridge earns a big thumbs-up from me—highly recommended for anyone looking for comfort, quality, and genuine hospitality in London. Additionally, its excellent location places it very close to two of London's main attractions, the Tower of London and Tower Bridge, making it id
Stayed 1 night in May 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Another great stay, I had the breakfast option this time and it was very nice, all staff were friendly and catered for what was needed.
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Check in early with no fee would be appreciate!

Great hotel with friendly staff. We arrived around 2p after 10 hours flying overnight and were told it would be an extra 40 pounds to check in an hour early, I think exceptions should be made because it’s only an hour. We left at 730a this morning and I wasn’t offered a refund to leave early…. There should be and needs to be more flexible to travelers!
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Gemma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities
Few details: the shower didn’t drain and there was no conditioner in the shower… other than that all was good
Stayed 3 nights in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. No table available to have a drink and relax in evening. No phone in room. Fridge not working. Sockets on wall at dresser very hard to use
Stayed 4 nights in Apr 2025

10/10 Excellent

Stalin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, just a corner away from the train station and major attractions.
Stayed 2 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

John P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Layout of room was inconvenient

Not our favorite. Sink was in bedroom area and was in the way. Separate toilet room and shower. Staff were very friendly and helpful. Also breakfast was very good.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ernesto

Customer service it’s insensitive and rude. My flight to London was cancelled due to that Heathrow super weird closure on 3/21 which made my vacation ruined and the management of the hotel refused to refund my money.
Stayed 3 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice location, breakfast is recommended because in sites around the hotel is way more expensive. Lack of amenities in the bathroom. Don´t book through Expedia because if you cancel due to grave incidents out of your control, they don´t show up accordingly. My brother had to cancel his trip because of the Heathrow fire and the hotel and Expedia charged him one full night, although I advised the hotel in advance of the unwilling cancellation.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Literally 1 minute walk from Tower Hill tube station. Brilliant breakfast, room really nice and comfortable. 5 minute walk to tower bridge
Stayed 1 night in Mar 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025