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Hostal Welcome

1.0 star property

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Photo gallery for Hostal Welcome

Reception
Garden
Garden
Living area
Living area

Reviews

5.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
C/ Casas de Miravete, 28B, Madrid, Madrid, 28031
  • Place, Church of San Pedro ad Vincula
    ‪6 min drive‬
  • Place, Gran Via
    ‪17 min drive‬
  • Place, Puerta del Sol
    ‪18 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

3 bedrooms, desk, free WiFi, bed sheets

Double Room, Shared Bathroom

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Shared Bathroom

3 bedrooms, desk, free WiFi, bed sheets

Triple Room, Shared Bathroom

  • 14 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Hostal Welcome

Along with self parking, this smoke-free hostal has a microwave in a common area and conference space. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Bathrooms are shared and housekeeping is available on request.
Hostal Welcome offers 90 accommodations with air conditioning. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hostal Welcome, you'll be close to El Retiro Park. Enjoy features like free WiFi in public areas, plus a meeting room and concierge services.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • 8 minutes by car from El Retiro Park and 9 minutes from Prado Museum
As a guest of Hostal Welcome, you'll find a terrace, a vending machine, and multilingual staff. WiFi is free in public spaces. Hostal Welcome also features a garden, concierge services, and laundry facilities. For a fee, parking is available.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 11 steps to reach entrance
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 14 shared bathrooms
  • Shower
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches in guestrooms
  • Heating

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hostal Welcome
Hostal Welcome Hostel
Hostal Welcome Hostel Madrid
Hostal Welcome Madrid
Welcome Madrid
Hostal Welcome Hostal
Hostal Welcome Madrid
Hostal Welcome Hostal Madrid

Hostal Welcome Reviews

Reviews

5.0
Rating 10 - Excellent. 6 out of 64 reviews
Rating 8 - Good. 9 out of 64 reviews
Rating 6 - Okay. 14 out of 64 reviews
Rating 4 - Poor. 15 out of 64 reviews
Rating 2 - Terrible. 20 out of 64 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service
The room was very clean and very spacious but the shared bathroom was a little run down. They did clean it daily but it needed an update. I did not feel completely safe in the surrounding area. The actual property seems liked a combination of a preschool and a homeless shelter. In fact there was a cafeteria that we were not allowed to eat in because it was only for people getting help from the Red Cross. It was very cheap though and worth the money.
Stayed 2 nights in Sep 2025

2/10 Terrible

Heidi

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I expected low budget but this place was awful. Very dirty. As 2 women we felt very uncomfortable with the people in the building. Children screaming late at night. Many unsavoury people hanging around. We did not feel safe, so we left and had to go somewhere else. The staff at the check in was nice.
Stayed 1 night in May 2025

10/10 Excellent

IONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Pembi Sherpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and nice hostel but it has no tourist places nearby, it's industrial area.
Stayed 3 nights in Oct 2021

2/10 Terrible

tom

Liked: Cleanliness
Disliked: Staff & service, room comfort

ugly, industrial area

It's a refugee shelter. They aren't bad people, but they crowd the common area and use all the hot water. I had an absolutely cold shower. They clack loudly up and down the stairs with their plastic sandles. The WiFi doesn't work in the room even after paying extra for it. The hostal is in an ugly industrial area.

4/10 Poor

Verified traveller

Disliked: Room comfort

Very negative experience at Welcome

First, the only cool place at this location is the reception . There is no air conditioner in any room. You are not given a fan in any room to tolerate the excessive heat. Second, when the option is shared bathroom, this means in one medium sized room are 3 individually separated toilets on one side and on the other side there are 3 shower stalls separated and covered by a shore curtain. Where's the privacy? Next, in the neighborhood it is located, you hardly get to sleep. Finally, if you as a guest request that your information may not be given out, it is most likely it will. So beware.

2/10 Terrible

edward, earth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prison hostel! AVOID!!

After you check in at the front desk enclosed with bullet proof looking glass you will proceed to the prison like rooms. After that you will bask in the reeking toilets and stinking showers. Apparently "breakfast" is not included and I told by the front desk manager you should not be here. I said why? He said you didn't pay. Ok I guess paying after is not a thing here. The "breakfast" was a piece of old bread, a jam packet, instant coffee mix, and a biscuit. I didn't eat it after I sat down in disbelief that this was all they served. The lobby was also filled with screaming children and seemed more like a refugee camp than anything else.

6/10 Okay

Maria, London

Liked: Cleanliness, property conditions & facilities, room comfort

Cleanest hostel I've ever seen

I liked the hostel because it was very clean. The room is very airy. In other places they would have put three bulk beds to a room where we only had three single beds. Plus a chair and a little table. Very rear anywhere else! My bed was arranged every day nicely. What's more I guess my sheets were changed too. My towels were changed also. I didn't like it as it was very far from the city. Needed to take a bus and the underground.I made a mistake on arrival not asking about travel options. I walked at least 3-4 kilometers not knowing it. ( my mistake ) I didn't like it as it wasn't welcoming at all. Anything I asked made the staff surprised. Like "could I have a hairdryer" or "why do you charge me via my credit card when the money is in my hand and I'm ready to pay"? Despite they have a place they call it Kitchen you cannot use it really for anything. The residents who stayed in the hostel were talking all night long in front of the building. My room was exactly above that. I think it's rather an accommodation for workers than a hostel. There were families there with babies. I only discovered the cheap bar nearly in the end of my stay as it wasn't recommended. Also lost the shuttle bus to the airport realizing my option in the last minute. Mentioning these means might be I would have felt more comfortable if I knew my options rather just find them by luck.

6/10 Okay

Janne, Stockholm

Liked: Staff & service

Lads weekend watching Rayo

Hotel is decent for a cheap lads weekend if you have got a car if not don't bother because it's a mission to train station

8/10 Good

Juan Luis.

Stayed 1 night in Aug 2025

6/10 Okay

Maria Isabel

Stayed 1 night in Dec 2023

10/10 Excellent

alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien barato y económico
Stayed 1 night in Nov 2023

4/10 Poor

Luis Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
No es un lugar para poder estar tranquilo, muchas personas que no te generan tranquilidad
Stayed 1 night in Sep 2023

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verónica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para quedarse una noche cumple las expectativas. Muy limpio.
Stayed 1 night in Sep 2023

2/10 Terrible

Liliana

Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con del objetivo de un lugar para descansar barato
Stayed 1 night in Jul 2023

4/10 Poor

Tania

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2023

4/10 Poor

Krystian

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely and helpfull stuff, but the location is no good to be as hostel. You hear all day and night only noise and screeming children.
Stayed 2 nights in Jul 2023

2/10 Terrible

oscar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Antes de realizar la reserva, este hostal es un centro de acogida a migrantes irregulares-No nos hospedamos, llegamos a hacer el checking y cuando vimos las instalaciones nos fuimos. Hemos pagado una noche sin estar. No se ni como explicarlo, había decenas de personas en el exterior y en la recepción, de diferentes nacionalidades, madres con hijos pequeños, ropa colgada a modo de tendedero, las chanclas en las ventanas, los baños olían repugnantes, el aire acondionado de la habitación no funcionaba. La sensación de inseguridad nos hizo decidir no quedarnos. Si a la hora de realizar la reserva te informan que vas a un centro de inmigracion (La Asociación Sin Papeles de Madrid denuncia que “es preocupante que Cruz Roja esté usando un hostal de carácter temporal como un centro de acogida”) tienes la opción de elegir, sino esto lo que es es una estafa, un engaño, ya que nuestra intención era la de ir a un hotel/hostal. Una vergüenza la falta de información, ahora veo decenas de noticias denunciando la situación de este lugar. No hay nada en contra de los seres humanos que desafortunadamente se encuentran en esta situación, mi denuncia es por la falta de claridad a la hora de vender la reserva.
Stayed 1 night in Jun 2023

2/10 Terrible

Isabel

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Nada
Stayed 2 nights in Apr 2023

6/10 Okay

Lorena

Stayed 1 night in Apr 2023

10/10 Excellent

MOSE

Travelled with family
Liked: Staff & service, room comfort
이 가격에 이 정도면 훌륭하다. 지하철과 버스를 환승해야 하지만 마드리드 어디에서든 1시간 이내로 갈 수 있다. 그리고 장기 거주자들과 훈훈한 경험을 하기도 했다.
Stayed 1 night in Mar 2023

4/10 Poor

Ruben

6/10 Okay

Leticia

Travelled with partner
Disliked: Property conditions & facilities
El hostal estaba bastante limpio, los baños son compartidos y los colchones son muy cómodos, para dormir una noche de paso por madrid esta Ok, pero si que es cierto que eso era un sitio para refugiados e inmigrantes pagado por la comunidad de Madrid, y que lo alquilan como hostal pero no lo es. ( te sientes como si estuvieses en un colegió público de la de niños que hay corriendo por todo el hostal, y de la distribución del mismo )
Stayed 1 night in Oct 2022