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Hostal Welcome

1.0 star property

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Photo gallery for Hostal Welcome

Reception
Living area
Living area
Garden
Garden

Reviews

5.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
C/ Casas de Miravete, 28B, Madrid, Madrid, 28031
  • Place, La Fabryka
    ‪1 min drive‬
  • Place, Lasociaciøn
    ‪1 min drive‬
  • Place, Sala Muv
    ‪2 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

3 bedrooms, desk, free WiFi, bed sheets

Double Room, Shared Bathroom

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Shared Bathroom

3 bedrooms, desk, free WiFi, bed sheets

Triple Room, Shared Bathroom

  • 14 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
4.2 out of 5, Very good, 417 reviews
The price is €53
includes taxes & fees
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About this property

Hostal Welcome

Along with self parking, this smoke-free hostal has a microwave in a common area and conference space. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Bathrooms are shared and housekeeping is available on request.
Hostal Welcome offers 90 accommodations with air conditioning. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hostal Welcome, you'll be close to El Retiro Park. Enjoy features like free WiFi in public areas, plus a meeting room and concierge services.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • 8 minutes by car from El Retiro Park and 9 minutes from National Prado Museum
As a guest of Hostal Welcome, you'll find a terrace, a vending machine, and multilingual staff. WiFi is free in public spaces. Hostal Welcome also features a garden, concierge services, and laundry facilities. For a fee, parking is available.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 8 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 11 steps to reach entrance
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 14 shared bathrooms
  • Shower
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches in guestrooms
  • Heating

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Hostal Welcome.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hostal Welcome
Hostal Welcome Hostel
Hostal Welcome Hostel Madrid
Hostal Welcome Madrid
Welcome Madrid
Hostal Welcome Hostal
Hostal Welcome Madrid
Hostal Welcome Hostal Madrid

Hostal Welcome Reviews

Reviews

5.2
Rating 10 - Excellent. 7 out of 65 reviews
Rating 8 - Good. 9 out of 65 reviews
Rating 6 - Okay. 14 out of 65 reviews
Rating 4 - Poor. 15 out of 65 reviews
Rating 2 - Terrible. 20 out of 65 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Krystian

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely and helpfull stuff, but the location is no good to be as hostel. You hear all day and night only noise and screeming children.
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Heidi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I expected low budget but this place was awful. Very dirty. As 2 women we felt very uncomfortable with the people in the building. Children screaming late at night. Many unsavoury people hanging around. We did not feel safe, so we left and had to go somewhere else. The staff at the check in was nice.
Stayed 1 night in May 2025
Verified

8/10 Good

Kyle

Liked: Cleanliness, staff & service
The room was very clean and very spacious but the shared bathroom was a little run down. They did clean it daily but it needed an update. I did not feel completely safe in the surrounding area. The actual property seems liked a combination of a preschool and a homeless shelter. In fact there was a cafeteria that we were not allowed to eat in because it was only for people getting help from the Red Cross. It was very cheap though and worth the money.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien barato y económico
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Luis Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
No es un lugar para poder estar tranquilo, muchas personas que no te generan tranquilidad
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para quedarse una noche cumple las expectativas. Muy limpio.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con del objetivo de un lugar para descansar barato
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Tania

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

oscar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Antes de realizar la reserva, este hostal es un centro de acogida a migrantes irregulares-No nos hospedamos, llegamos a hacer el checking y cuando vimos las instalaciones nos fuimos. Hemos pagado una noche sin estar. No se ni como explicarlo, había decenas de personas en el exterior y en la recepción, de diferentes nacionalidades, madres con hijos pequeños, ropa colgada a modo de tendedero, las chanclas en las ventanas, los baños olían repugnantes, el aire acondionado de la habitación no funcionaba. La sensación de inseguridad nos hizo decidir no quedarnos. Si a la hora de realizar la reserva te informan que vas a un centro de inmigracion (La Asociación Sin Papeles de Madrid denuncia que “es preocupante que Cruz Roja esté usando un hostal de carácter temporal como un centro de acogida”) tienes la opción de elegir, sino esto lo que es es una estafa, un engaño, ya que nuestra intención era la de ir a un hotel/hostal. Una vergüenza la falta de información, ahora veo decenas de noticias denunciando la situación de este lugar. No hay nada en contra de los seres humanos que desafortunadamente se encuentran en esta situación, mi denuncia es por la falta de claridad a la hora de vender la reserva.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Isabel

Disliked: Staff & service, amenities, property conditions & facilities
Nada
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

MOSE

Liked: Staff & service, room comfort
이 가격에 이 정도면 훌륭하다. 지하철과 버스를 환승해야 하지만 마드리드 어디에서든 1시간 이내로 갈 수 있다. 그리고 장기 거주자들과 훈훈한 경험을 하기도 했다.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Leticia

Disliked: Property conditions & facilities
El hostal estaba bastante limpio, los baños son compartidos y los colchones son muy cómodos, para dormir una noche de paso por madrid esta Ok, pero si que es cierto que eso era un sitio para refugiados e inmigrantes pagado por la comunidad de Madrid, y que lo alquilan como hostal pero no lo es. ( te sientes como si estuvieses en un colegió público de la de niños que hay corriendo por todo el hostal, y de la distribución del mismo )
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Rubisnaldo Eufemio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En la web de Expedia dice que este alojamiento tiene servicio de bar y restaurante y no lo tiene, además dice que la habitación era doble con baño compartido y tampoco es así, los baños son colectivos para todas las habitaciones. Exijo una indemnización, que se me devuelva mi dinero, estar en ese alojamiento fue un infierno, almohadas durísimas y ni un ventilador con la calor que hacía
Stayed 1 night in May 2022
Verified

8/10 Good

Pembi Sherpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and nice hostel but it has no tourist places nearby, it's industrial area.
Stayed 3 nights in Oct 2021
Verified

2/10 Terrible

tom

Liked: Cleanliness
Disliked: Staff & service, room comfort

ugly, industrial area

It's a refugee shelter. They aren't bad people, but they crowd the common area and use all the hot water. I had an absolutely cold shower. They clack loudly up and down the stairs with their plastic sandles. The WiFi doesn't work in the room even after paying extra for it. The hostal is in an ugly industrial area.
Verified

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities

Hotel limpio y agradable

Para el precio está bastante bien. No me gustó que no tuviera aseo individual pero no se puede pedir mucho.
Verified

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sitio no vale lo que te cobran, es muy caro para el servicio que dan
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ce n'est pas un hotel

ses des chambres de caserne sans salle de bains et même pas avec un lavabo les sanitaires son commune les w.c non pas de porte . ses une arnaque de proposer cette établissement comme un hôtel
Verified

4/10 Poor

Nazir

Disliked: Cleanliness, staff & service, room comfort

wifi malo y caro

Trato de los empleados correcto. Las duchas y banos compartidos no disponen de intimidad ni comodidad pero muy bien en limpieza
Verified

4/10 Poor

Rogerio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Críticas

El Hostal Welcome, es un hostal sin calidad e incómodo. Además te cobran el servicio Wi-Fi en la habitación.
Verified

4/10 Poor

Vicente

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hostal en las afueras para una emergencia

Reservé cama individual y me dieron un cuarto con 3 camas enanas y no muy cómodas por 36€, y sólo tienen baño compartido. Eso sí estaba muy limpio.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Huono kokemus
Verified

4/10 Poor

Verified traveller

Liked: Staff & service

Muy lejos

Mala comunicacion, el metro mas cercano a 20 minutos
Verified

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No merece la pena ir en pareja y no es adecuado

Vergonzoso, mucha gente y me imagino que por eso estaban las sábanas sucias
Verified

4/10 Poor

Mélanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déçu mais pratique

Le seul point vraiment bien c'est que le métro est proche parce que sinon les chambres ne sont pas vraiment propre les douches rn commun non plus, l'isolation acoustique est inexistant mais le chauffage trop présent et il faut préciser que le petit déjeuner indiqué dans l'annonce n'existe plus depuis longtemps.