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Madrid Marriott Hotel Princesa Plaza

4.0 star property

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Photo gallery for Madrid Marriott Hotel Princesa Plaza

Lobby
Front of property
Minibar, in-room safe, desk, laptop workspace
Lobby
Lunch and dinner served, Spanish cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Calle de Serrano Jover 3, Madrid, Madrid, 28015
  • Place, Comillas Pontifical University
    ‪2 min walk‬
  • Place, Plaza de España - Princesa
    ‪2 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, City View

Studio Suite, 1 Bedroom, City View | Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 Bedroom, City View

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Madrid Marriott Hotel Princesa Plaza

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a conference centre and a coffee shop/cafe are on-site.
Madrid Marriott Hotel Princesa Plaza offers 423 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Madrid Marriott Hotel Princesa Plaza's great location gets high marks from our customers. During your stay, you're just a quick walk from Calle de la Princesa. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Coffee Shop, a bistro that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Comillas Pontifical University and 6 minutes on foot from Liria Palace
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A sauna, a vending machine, and multilingual staff are also featured at the business-friendly Madrid Marriott Hotel Princesa Plaza. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Coffee Shop – This bistro specialises in Spanish cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
On-site venue No. 2 – This buffet restaurant only serves breakfast. Open daily.
Bar Royal – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 27 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Royal
  • Coffee Shop

Things to do

  • Books
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1976
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Self-parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Husa Princesa
Husa Princesa Hotel
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Princesa Husa
Courtyard Marriott Madrid Princesa Hotel
Courtyard Marriott Madrid Princesa
Courtyard Marriott Princesa
Princesa Plaza
Princesa Plaza Madrid Madrid
Hotel Princesa Plaza Madrid Hotel
Hotel Princesa Plaza Madrid Madrid
Courtyard by Marriott Madrid Princesa
Hotel Princesa Plaza Madrid Hotel Madrid

Madrid Marriott Hotel Princesa Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 945 out of 1430 reviews
Rating 8 - Good. 260 out of 1430 reviews
Rating 6 - Okay. 121 out of 1430 reviews
Rating 4 - Poor. 53 out of 1430 reviews
Rating 2 - Terrible. 51 out of 1430 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless, and the whole hotel smells so good. It's fragrant as soon as you step into the lobby. Everybody is also so friendly.
Stayed 4 nights in Nov 2025

6/10 Okay

Emma Lou

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff that keeps the hotel shining and bright should be commended. Their work ethic is truly amazing. Anything that is requested is gotten immediately. The beds are comfortable and the coverlet adds an extra bonus. Some color in the rooms could be added to enhance the beauty of the living space. The breakfast staff are professional and extremely hard working. The choices of food options could be varied from day to day. The hotel is a little ways from the heart of the city but you can walk or take public transportation. The area of concern that we experienced was with the receptionists. The check in procedure was too long. I signed many documents which were not explained. It appeared that most of the documents along with giving my credit card were to avoid the nonpayment of any items that I received while we were there…room service, etc…I had three conversations with 3 different receptionists that we would be leaving early and needed a cab for 4:30 am and a breakfast box prepared for us. All three said it would be taken care of. The cab was there but no breakfast box. All three receptionists just ignored the problem until I stated that we paid for breakfast and would need to compensated. Finally one of them went to the kitchen and brought two small boxes with three pieces of fruit and a bottle of water. I asked again to be compensated for breakfast. One of the receptionists said that he would email his supervisor. We are still waiting to be contacted.
Stayed 7 nights in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
The hotel was beautiful and the staff was friendly.
Stayed 3 nights in Nov 2025

8/10 Good

Rutty

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2025

10/10 Excellent

Luara Helena

Liked: Cleanliness, amenities, property conditions & facilities
Loved
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very extensive breakfast options on the buffet. Large room with city view. Quick checkin.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ivette

Business traveller
Liked: Cleanliness, staff & service, amenities
The cleaning lady was amazing. She was courteous and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

José luis

Liked: Cleanliness, staff & service
Ubicación
Stayed 5 nights in Nov 2025

10/10 Excellent

Jaime Vicente

Liked: Cleanliness, staff & service, amenities
Service
Stayed 4 nights in Nov 2025

10/10 Excellent

haoyu

Stayed 5 nights in Oct 2025

10/10 Excellent

Dante

Stayed 2 nights in Nov 2025

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel became part of the Marriott chain during the summer 2025. I stayed there in May 2025 & noticed improvement with customer service! There is still construction going on near/around hotel but it did not affect my stay. Room was large, extremely clean, & bottle of water placed everyday! Highly recommend this hotel away from all the crowds of gran via but still very close to walk to!
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcia G

Liked: Cleanliness, property conditions & facilities, room comfort
Todo bien !
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose, Fife

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias excelente nos vemos la próxima
Stayed 1 night in Nov 2025

8/10 Good

navneet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has an incredibly friendly atmosphere. Very impressive lobby area with comfortable seating, sofas chairs and tables in all the convenient areas. Includes a separate bar area, with an outer spacious, glass enclosed area for nicer weather. Staff were fantastic. Breakfast on the 1st floor offered a great choice of hot and cold food for all. The room itself was very clean with modern bathroom. However, one snag was the fan wasn’t working, hence the 4*. Someone mentioned the hotel gave 5* vibes.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely rooms and very friendly and supportive staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Josef, La Paz

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelent service. Friendly staff
Stayed 8 nights in Oct 2025

10/10 Excellent

Jose De Jesus Romero, Riverbank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walking distance to Gran Via and from there we walked to Plaza Espana, La Plaza, Palacio Real etc. Bus station, Metro is close by.. farther away is the train station Atocha. Our room smelt clean, you can open the windows for a nice breeze, breakfast had many options, food was good and fresh. Everyone was courteous and helpful. We would definitely stay at Marriot on our next trip!
Stayed 5 nights in Nov 2025

10/10 Excellent

Eid

Stayed 3 nights in Oct 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Generally, our stay was good. The hotel buildings were clean and well-maintained; and when we had a problem with a fitting in the room, it was attended to reasonably well. We did not have many encounters with the hotel staff but when we did, they were friendly, professional and helpful. The one problem is the breakfast service. The buffet food was usually cold, because the sytems for keeping food warm did not work - not enough heat lamps etc. and the ones that were there were not switched on. Also, it should not be this hard to get a cup of coffee in the morning! We stayed for three nights and the problem was the same for three breakfast services in a row. Get more coffee machines, and get more resilient ones that do not fail at various points every single day please.
Stayed 3 nights in Oct 2025

8/10 Good

Philip Harry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean big room. Nice view. Front desk staff veey helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean and excellent attention
Stayed 3 nights in Oct 2025

10/10 Excellent

Pellumb, Franklin Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. The hotel staff was courteous and professional. The room was spacious and clean. Room featured great amenities like a mini fridge, shampoo and conditioner, hair dryer, tv. The bed was comfortable and clean. The location was in a quiet neighborhood and not far from the city center by an easy metro ride. Overall I highly recommend this hotel. I actually am adding it to my list to try and book here next time my wife and I visit Madrid.
Stayed 3 nights in Oct 2025

10/10 Excellent

pia

Stayed 3 nights in Oct 2025