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Hotel Riu Plaza España

4.0 star property

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Photo gallery for Hotel Riu Plaza España

Exterior
Creator video - submitted by Blonde Travel
Snack bar
View from property
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
C/ Gran Via, 84, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room (King)

Deluxe Room (King) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (King)

9.0 out of 10
Wonderful
(277 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Twin)

9.2 out of 10
Wonderful
(197 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, Terrace (King)

9.4 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

9.4 out of 10
Exceptional
(108 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Superior Twin)

9.6 out of 10
Exceptional
(50 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, Terrace (Superior King)

9.8 out of 10
Exceptional
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Family)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Family)

9.0 out of 10
Wonderful
(36 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Family)

9.2 out of 10
Wonderful
(67 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | In-room safe, desk, free cots/infant beds, free WiFi

Junior Suite, Terrace

9.4 out of 10
Exceptional
(20 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Package

Presidential Suite Package | In-room safe, desk, free cots/infant beds, free WiFi

Presidential Suite Package

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, City View (King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (King)

9.2 out of 10
Wonderful
(60 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (Superior King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (Superior King)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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About this property

Hotel Riu Plaza España

Hotel with bars, steps from Gran Via
A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
Hotel Riu Plaza España offers 583 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The sightseeing around Hotel Riu Plaza España gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • Steps from Gran Via and 10 minutes on foot from Royal Palace of Madrid
Hotel Riu Plaza España offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Riu Plaza España. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Lobby Bar – This lobby lounge only serves light fare.
Sky Bar – This rooftop bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 32.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 32.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3663 out of 4650 reviews
Rating 8 - Good. 589 out of 4650 reviews
Rating 6 - Okay. 222 out of 4650 reviews
Rating 4 - Poor. 82 out of 4650 reviews
Rating 2 - Terrible. 94 out of 4650 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anilay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Espectacular muy buen servicio todo limpio y excelente ubicación
Stayed 2 nights in Nov 2025

6/10 Okay

Leonardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was overcrowded, making it difficult even to enter or leave without waiting in lines. The wait for a breakfast table was unacceptable and really impacted the experience. On the positive side, the room was excellent—clean, comfortable, and well-equipped. If you’re looking for a place to stay for just one or two nights, it’s a decent option, but be prepared for crowds
Stayed 1 night in Nov 2025

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Stayed 1 night in Nov 2025

10/10 Excellent

Nicolae

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

james

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice location
Stayed 1 night in Nov 2025

10/10 Excellent

Jean, San Juan

Liked: Cleanliness, amenities, property conditions & facilities
Service and room were just as I like it.
Stayed 2 nights in Nov 2025

8/10 Good

Rosanlly

Stayed 3 nights in Nov 2025

10/10 Excellent

osvaldo Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great, we really enjoyed our stay at this hotel, every place we wanted to visit was walking distance since the hotel was in a great area.
Stayed 6 nights in Oct 2025

10/10 Excellent

Yosiel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff excellent!!!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Carlos, Kenner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning Staff was great. Staff was good too. Breakfast was great. We did not have a kitchen
Stayed 3 nights in Oct 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Godivea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, close to the subway and convenient for quick shopping. Easy to get a taxi to and from the airport. Lots of variety for breakfast. Great price range. I absolutely enjoyed my stay and I will be back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel, Horizon City

Stayed 3 nights in Oct 2025

10/10 Excellent

Patrícia

Stayed 3 nights in Oct 2025

10/10 Excellent

Lisandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is my third stay at this property when I am in Madrid. For me its one of the best hotels for short stays in Madrid, location is unbeatable, center of Madrid. Being a guest there you have access to the 365 rooftop, which is amazing. Room was clean and the view to Plaza España from my room was the best. Breakfast was also very good as always. If its in your budget, you need to consider this hotel, its not cheapest out there but for me it worth the price!!
Stayed 2 nights in Oct 2025

8/10 Good

Doron

Liked: Cleanliness, staff & service, property conditions & facilities
We can hear the noise coming from the shower or drain pipes next door. All night!
Stayed 1 night in Oct 2025

10/10 Excellent

Ada

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
great service
Stayed 1 night in Jul 2025

10/10 Excellent

Marlen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo genial, el personal es súper amable y pendiente a todo, las habitaciones super limpias el desayuno es 10/10 buena ubicación ⭐️⭐️⭐️⭐️⭐️Solo les quiero recomendar algo el aire acondicionado no enfría bien y no estuve en una si no en dos habitaciones diferentes y pasé calor pero todo lo demás está muy bien mil gracias y volveré 👍
Stayed 1 night in Oct 2025

8/10 Good

JESSE

Stayed 2 nights in Oct 2025

2/10 Terrible

Pooja

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia accepted a non-refundable payment for the room. When I arrived at 9 pm with my two elderly payments I was told they had no record on file and there were no rooms available. I suspect they refused the Expedia.com booking once they could sell the rooms directly at a higher rate. Then they claimed that they never received any booking. Beware of hotels that will not honor 3rd party bookings. I was left out in the cold at 11 pm with my elderly parents to find another place to stay for the night. This is unacceptable.
Stayed 1 night in Oct 2025

8/10 Good

ERNESTO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
No nos reemplazaron la botella de agua y del front desk nos dijeron que era solo el primer dia, le dijimos que pagamos por dia y entonces nos dieron una lata a reganadientes
Stayed 2 nights in Oct 2025

4/10 Poor

Rene

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Stayed 1 night in Oct 2025

2/10 Terrible

Mohamad Abdelwahab

Stayed 3 nights in Oct 2025

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