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Smart Hotel Milano

4.0 star property

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Photo gallery for Smart Hotel Milano

Exterior
Lobby
1 bedroom, minibar, in-room safe, desk
Daily buffet breakfast (EUR 20 per person)
Triple Room | 1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Via Torriani Napo, 28, Milan, MI, 20124
  • Place, Corso Buenos Aires
    ‪9 min walk‬
  • Place, Piazza del Duomo
    ‪9 min drive‬
  • Place, Cathedral of Milan
    ‪9 min drive‬
  • Airport, Milan (LIN-Linate)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

8.6 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

8.6 out of 10
Excellent
(40 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

Superior Triple Room

  • Sleeps 3

Similar properties

Down duvets, minibar, in-room safe, desk
Spice Hotel Milano
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.1 out of 5, Very good, 1,085 reviews
The price is €112
includes taxes & fees
16 Nov - 17 Nov
Spice Hotel Milano

About this property

Smart Hotel Milano

Art Deco hotel in Milan with a 24-hour front desk
Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Smart Hotel Milano's great location. During your stay, you'll be within walking distance of Corso Buenos Aires. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Corso Buenos Aires and a 5-minute drive from Piazza del Duomo
  • Cats and dogs welcome for a fee
As a guest of Smart Hotel Milano, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. Smart Hotel Milano also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe.

This Art Deco Milan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (127 centimetre high)
  • Grab bar near toilet (127 centimetre high)
  • Handrails in stairways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (127 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-width doorways (127 centimetre wide)

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 370 out of 732 reviews
Rating 8 - Good. 216 out of 732 reviews
Rating 6 - Okay. 82 out of 732 reviews
Rating 4 - Poor. 31 out of 732 reviews
Rating 2 - Terrible. 33 out of 732 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but be ready to wake up to banging of things every morning starting at like 6.30-7am. Walls make it feel like they’re paper thin. Can hear everything outside of your door and as I said lots of banging early in the morning from the cleaners.
Stayed 4 nights in Aug 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua Karyl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easily accessible by metro and train, and also close to my car rental return. There are a lot of nearby restaurants and bars, and was safe and walkable at night. The rooms are spacious with tinted glass, making it great during the summer. The included breakfast is also filling - a great selection! I highly recommend the hotel, and would definitely book here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay Near the Heart of Milan

I had a truly wonderful experience at this hotel. The room was super clean and modern, equipped with everything I needed for a comfortable stay. I especially appreciated the abundance of USB ports, electric sockets, fast and reliable Wi-Fi, and efficient air conditioning. Daily housekeeping was excellent—fresh towels, shower gel, and soap were consistently provided. They even let me borrow a clothes steamer to de-wrinkle my shirts, which was a thoughtful touch. The location was ideal—just steps from the main train station and metro, making it incredibly easy to access Milan’s key sights and plan day trips to other parts of Italy. The area had plenty of fast food outlets, restaurants, and shops nearby, which added to the convenience. The reception team truly stood out. Every single staff member I encountered was friendly, welcoming, and consistently acknowledged me with a smile as I entered or left the hotel. Their warmth created a genuinely pleasant atmosphere and made me feel appreciated throughout my stay. Overall, I highly recommend this hotel for anyone looking for comfort, connectivity, and great service in Milan.
Stayed 4 nights in Jul 2025

10/10 Excellent

Caroline

A conveniently located hotel. A nice stay!

This was our 2nd stay at Smart Hotel Milano. The hotel is conveniently located near the train station. Although not large, the room was well laid out. The hotel staff was fabulous. Our only complaint was that the shower leaked a bit.
Stayed 3 nights in Jul 2025

8/10 Good

Risa

Travelled with partner
Liked: Amenities
Staff wasn’t overly friendly, you would come in no hello you would leave. No goodbye. Have a nice day. We always turn to them to say hi or goodbye and their heads were always down. Overall nice hotel close to the train station.
Stayed 2 nights in Jul 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to train station
Stayed 2 nights in Jun 2025

10/10 Excellent

Boon Ong

Stayed 4 nights in Jun 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very professional staff.
Stayed 1 night in Jun 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
It was advertised on a booking site as having s shuttle bus from airport...it dies not.
Stayed 3 nights in May 2025

10/10 Excellent

Edwin

Stayed 2 nights in Jun 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Close to the station, room was clean. Howbwve they need to redesign the showers because the water splashes out and wet the floor
Stayed 2 nights in Jun 2025

8/10 Good

Shaohui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station, and many restaurants within walking distance; there was no room cleaning on the second day which I don't know the reason: may be I need to request, but no body told me when I checked-in.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

rishi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location - 5min walk from Central Station! Very modern and clean hotel, with pleasant staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ivy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was another guest who had a baby that would scream at night. The couple then also fought loudly with each other. This happened multiple nights. Nothing was done. The shower also leaked a lot of water onto the floor
Stayed 2 nights in May 2025

6/10 Okay

NEIL

Travelled with partner
Disliked: Amenities
Poor quality bathroom products; no ice machine or any available- a major miss by ANY hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, around the corner from train station. Property is clean and the staff is really helpful.
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
5 minutes walk from Milan Central train station. 1 minute walk to subway station. A clean newer property. Room spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Kaylynne

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super buena

Muy bien todo
Stayed 6 nights in May 2025

4/10 Poor

Tamara

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room is clean. The location is good for train travellers . But 4 stars hotel without water to the guest suggested!!!!! We’re 3 persons in the room and during our 5 day staying we always asked towels and toilet paper for the 3 one!!!
Stayed 5 nights in May 2025

8/10 Good

Monica

Liked: Cleanliness
Stayed 1 night in May 2025