See all properties

Crowne Plaza Orlando - Downtown by IHG

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Property video
Lobby sitting area
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service

Explore the area

View in a map
304 W Colonial Drive, Orlando, FL, 32801
  • Place, Orange Avenue
    ‪4 min walk‬
  • Place, Lake Eola Park
    ‪17 min walk‬
  • Place, Kia Center
    ‪20 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Kitchen (Dining)

  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Presidential Suite, 1 Single Bed

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Room, 1 King Bed, Corner | Pillow-top beds, in-room safe, desk, blackout curtains
DoubleTree by Hilton Hotel Orlando Downtown
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 2,719 reviews
The price is €102
includes taxes & fees
26 Nov - 27 Nov
DoubleTree by Hilton Hotel Orlando Downtown

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with free local shuttle, near Kia Center
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Orlando - Downtown by IHG. During your stay, you're just a quick walk from Orange Avenue. Free WiFi in public areas, a free area shuttle and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Kia Center and a few minutes from Camping World Stadium
  • Free local-area shuttle service
Crowne Plaza Orlando - Downtown by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 6600 square feet (613 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Orlando - Downtown by IHG. A free area shuttle within 3.00 mi is available. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Bite Bistro and Wine Bar – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults and USD 5 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 511 reviews
Rating 8 - Good. 85 out of 511 reviews
Rating 6 - Okay. 41 out of 511 reviews
Rating 4 - Poor. 15 out of 511 reviews
Rating 2 - Terrible. 29 out of 511 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Morris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Conveniently located downtown hotel and well trained professional staff. With very clean, Large well appointed rooms too
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Surprise

Hotel was impeccably clean, staff was courteous and helpful a great value and great location in the downtown Orlando arwa
Stayed 2 nights in Aug 2025

10/10 Excellent

Kary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed for one night for an event at the Kia Center. The room was nice, we enjoyed the pool, the restaurant had good food and service. There is a shuttle available for the Kia Center and I highly recommend using it because the hotel is not in a very good area. We were double charged for parking and when we told the front desk person at checkout she said she would remove the extra charge but didn't. I called the hotel later and was placed on hold and the person never came back. I called back again and was told to send an email to the manager to ask for a refund on the extra parking charge. I'm very disappointed in the bad customer service and for that reason I can't give a better review.
Stayed 1 night in Aug 2025

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

GAUTAM KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet was very helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

anthony

Stayed 1 night in Jul 2025

4/10 Poor

Denise, Quincy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room is dated. Could use some refurbishing. The bathtub holds water while showering ( drains slowly). The air conditioner cools properly but is very noisy. The balcony cannot be used for sitting or standing and is just for appearance. The doors to the balcony is locked from inside the room and could not be accessed without a key to open the door. The room was clean and the bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriele

Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JOHANNA, MIRAMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

JOHANNA, MIRAMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that the property was within walking distance of the Kia Center arena.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sherrise, Daytona Beach

Stayed 1 night in Jul 2025

10/10 Excellent

Sherrise, Daytona Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was the best part of my experience. Check in was smooth, service with a smile. Even the valet was on point. Parking is expensive, but it's Orlando. The middle elevator was broken the two days I was there so waiting on the elevator was the only frustration.. not a big deal. Everything was clean and I want to stress how well the front desk staff handled the busy lobby. A fashion show, parents with little ones Disney bound, it was a lot going on and I just observed; no matter how difficult one particular female guest seemed to be the man and woman (front desk staff) made the situation better and this woman was rude.... The food was great at the restaurant, breakfast was nothing to recommend or brag about because like most it was basic and bland. The bed was COMFORTABLE!!! Housekeeping did walk in on us without knocking, luckily we were fully dressed. Not sure why she came in (especially without knocking) as we weren't scheduled to check out that day.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
Older but well maintained hotel. Convenient location, but streets immediately around did not feel safe. Great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jordanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

It was an amazing stay. The food and drink selection in the lobby was perfect for late night treats. Microwave in the room can in handy for the wonderful leftovers .
Stayed 4 nights in Jul 2025

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

Hotels

Flights

Cars