Downtown Phoenix Hotel

2.5 star property

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Photo gallery for Downtown Phoenix Hotel

1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Shower, hair dryer, towels, soap
Laundry
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
424 W Van Buren St, Phoenix, AZ, 85003
  • The Van Buren
    ‪2 min walk‬
  • Phoenix Convention Center
    ‪12 min walk‬
  • Footprint Center
    ‪12 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Economy Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Economy Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Downtown Phoenix Hotel

Hotel with free parking, steps from The Van Buren
Laundry facilities, a 24-hour front desk and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front desk safe and a vending machine are on-site.
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and a hairdryer. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Downtown Phoenix Hotel, you're just a quick walk from The Van Buren. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • Steps from The Van Buren and 4 minutes on foot from Arizona Financial Theatre
As a guest of Downtown Phoenix Hotel, you'll find a vending machine, a garden, and laundry facilities. WiFi is free in public spaces. The business-friendly Downtown Phoenix Hotel also features express check-out and a front desk safe. Self parking is free.

This Phoenix hotel is smoke free.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 319 out of 1003 reviews
Rating 8 - Good. 401 out of 1003 reviews
Rating 6 - Okay. 186 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Last resort stay

Location is convenient but horrible for rest. The hotel is across from nightlife that spills into the streets, It is like you are in the club when you're exhausted for sleep. It was a sold out weekend so the office wasn't able to move our room to the back. The ice machine broken, the shower is remodeled but horribly and water gets everywhere. Parking is available but very tight and limited. If you are in desperate need for a one night stay it is DECENT, however rest is rough and the amenities are slim to none.
Stayed 2 nights in Mar 2025

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a good place to come if you’re on a budget and don’t mind having the extras. There were no chairs or places to store clothing. The beds sit up high and no chairs to sit on to help get ready for us with short legs , had to sit on toilet seat. Towels were stained. Toilet leaked water. Hard to park when they are at full capacity. They are super friendly and the cleaning ladies do a good job. Just your basic if you’re looking on a budget.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thankful

Manager very accommodating with my request for security. Prescription sunglasses fell out of my bag in the room. Realized sunglasses missing five days after my stay. Manager had them at the front desk. It was wonderful!
Stayed 1 night in Feb 2025

10/10 Excellent

Cooper

Stayed 1 night in Mar 2025

8/10 Good

jana

Liked: Cleanliness, staff & service

Not bad for a under $100 per night motel

This is a good hotel for a one-night stay -- especially for those attending a concert at one of the nearby DT Phoenix venues. But I would not recommend this motel for a long stay because the amenities are minimal, the neighborhood is shady at night and it's noisy.
Stayed 1 night in Mar 2025

8/10 Good

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Colin

Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Frederick

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Budget friendly, safe, decent.

The room was ok and the bed was comfortable. The front desk staff were very kind and helpful. Its in a decent and safe location. Parking was right in front of the room. For the price, its a decent alternative that is budget friendly. It had a nice tv but the cable/internet speed was so bad that you could not watch the tv. Probably better that way.
Stayed 1 night in Mar 2025

10/10 Excellent

Katrena

Stayed 1 night in Mar 2025

10/10 Excellent

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and very attentive
Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Stayed 1 night in Feb 2025

4/10 Poor

Rodrick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is listed as a HOTEL AND IT IS A MOTEL….
Stayed 1 night in Mar 2025

2/10 Terrible

Scott

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property listed on Expedia is not accurate! This is a dump! A motel with thin walls, thinner windows that didn't dampen any noise from outside and is located in a very sketchy part of the city. Even the picture of the property on the site is wrong.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

Great stay. Remodeled unit half the price anywhere else. Up and coming area with lots to do nearby.
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

mike

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It's an older place in rougher area of downtown, but room have been redone. Room was clean
Stayed 2 nights in Feb 2025

8/10 Good

Judith

Stayed 1 night in Feb 2025

8/10 Good

Cameron, New York

Liked: Cleanliness, staff & service
The staff was wonderful, super helpful when my tv didnt work at check in, took care of the issue quickly. They have a big empty outdoor space, wohldve been nice if they had some sun loungers in the space!
Stayed 3 nights in Feb 2025

4/10 Poor

Denise

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find photo doesn’t look like property Noisy . Room door had a gag large enough for light to come into room. Making it unsafe and the safety latch worthless. Direct tv stopped working about 9pm Desk clerk gave an excuse about Direct TV Asked him to come reset in the morning No resolve
Stayed 1 night in Feb 2025

8/10 Good

Lynn

Liked: Staff & service, property conditions & facilities
I arrived late to hotel as flight was delayed and clerk made sure to tell housekeeping not to disturb me so I could rest well
Stayed 2 nights in Feb 2025

6/10 Okay

Thearsa

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

David

Business traveller
Liked: Staff & service

Pros and Cons

The price is right, the location is convenient, and the service is surprisingly responsive. The bed is comfortable. Then it's about tolerance for some downsides. The bathroom was ok but not great. My door security was iffy. The A/C was ok in Feb but I don't know about the summer months. The room has the smell of fresh paint. There's noisy construction next door and across downtown Phoenix. On its face, the site doesn't appear very safe; and as a single female, I probably wouldn't stay here. That said, more than one guest parked a luxury vehicle in the lot. And I should say that as a frequent business traveler, I probably would stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
I found accommodations (for 3-STAR hotel) excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Edmundo Gordon

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very nice stay. Clean rooms. Front desk staff was amazing
Stayed 2 nights in Feb 2025

8/10 Good

Peggy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025