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Holiday Inn Express Rochester NE- Irondequoit by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Rochester NE- Irondequoit by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Pool
Exterior
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2200 Goodman St N, Rochester, NY, 14609
  • Place, Rochester General Hospital
    ‪15 min walk‬
  • Place, Strong
    ‪12 min drive‬
  • Place, University of Rochester
    ‪16 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Room amenity

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Roll-In Shower) | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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Front of property
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includes taxes & fees
1 Jan - 2 Jan 2026
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About this property

Holiday Inn Express Rochester NE- Irondequoit by IHG

Hotel with free breakfast, in the vicinity of Rochester Museum and Science Center
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station.
Holiday Inn Express Rochester NE- Irondequoit by IHG offers 66 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Rochester NE- Irondequoit by IHG. During your stay, you'll be within walking distance of Rochester General Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Genesee River's High Falls and 6 minutes from Rochester Museum and Science Center
  • Pets welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Rochester NE- Irondequoit by IHG. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Exp Irondequoit
Holiday Inn Exp Irondequoit Hotel
Holiday Inn Exp Irondequoit Hotel Rochester
Holiday Inn Exp Irondequoit Rochester
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Express Irondequoit Hotel
Holiday Inn Express Irondequoit Rochester
Holiday Inn Express Irondequoit

Holiday Inn Express Rochester NE- Irondequoit by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 377 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ijnanya

Stayed 1 night in Sep 2025

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room had a smoky smell even though the entire hotel is non smoking. Room was not made up while we were out from 9 am to 3 pm. Otherwise good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hillary

Stayed 1 night in Sep 2025

8/10 Good

Terry

Stayed 1 night in Sep 2025

10/10 Excellent

Younger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rochester trip

Great overall
Stayed 1 night in Sep 2025

8/10 Good

LYNN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff, safe
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Checkin was fast and easy. The room was clean and comfortable. We were staying one night to go fishing the next day. I realize you can’t have the breakfast area opened all the time but to be told you can’t even touch the cereal at 5:30 in the morning is really ridiculous. There was about 6 people there at that time.
Stayed 1 night in Sep 2025

8/10 Good

Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a broken shower curtain rod. Everything else was fine.
Stayed 2 nights in Sep 2025

4/10 Poor

Philip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Moldy

The first floor room felt like it was in a moldy basement. There was a moist film over everything including the carpet and bathroom floor. To cover up the moldy smell they used a strong artificial fragrance that I could almost taste.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

XIAO LI

Stayed 1 night in Aug 2025

2/10 Terrible

Neil, Guelph

Stayed 1 night in Aug 2025

8/10 Good

Mariela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great
Stayed 2 nights in Jul 2025

4/10 Poor

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Danielle

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Pet friendly. Breakfast included.
Stayed 1 night in Apr 2025

10/10 Excellent

Roxanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate a good staff who's also kind to their clientele and you had that especially on a July 4 th weekend. Very attentive. Thanks for a great stay.
Stayed 2 nights in Jul 2025

8/10 Good

Donna

Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 1 night in Jun 2025

8/10 Good

Oladele

Liked: Cleanliness, property conditions & facilities
Overall it is okay for the price
Stayed 2 nights in Jun 2025

8/10 Good

Bernd

Business traveller
Liked: Cleanliness, staff & service, room comfort

Not bad. Not great either

It was ok. The hotel is a bit aged. The bathtub had some bad caulk etc. It’s just a dated hotel. Not sure how long they will stay a HIE if they don’t remodel. Breakfast first day was not great. Other days it was fine. I stayed for 5 days. There was a roof leak on the 2nd floor with a bucket underneath. You could see mold on the Sheetrock above the ceiling. Not ideal. But. I’m pretty easily pleased. My work location was walking distance away so that’s why I picked it. Also. Generally HIE are quite “nice” this was was certainly in the low end of the HIE spectrum.
Stayed 5 nights in Jun 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!!
Stayed 3 nights in Jun 2025

8/10 Good

Jamie

Stayed 1 night in Jun 2025

2/10 Terrible

gerald

Disliked: Cleanliness, staff & service

Bad Stay

we have been coming here for years. never ever bad. this time extremely nonexistent room cleaning. no trash dumping, forget clean towels. we know how to make our own bed. There from Thursday till Monday.
Stayed 4 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok for a one night visit. It was clean and the bed was comfortable.
Stayed 1 night in Jun 2025