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The Grosvenor Hotel

3.0 star property

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Photo gallery for The Grosvenor Hotel

Serves lunch and dinner
Exterior
Lobby
Free toiletries, hair dryer, towels
Garden

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
81-87 Clifton Road, Rugby, England, CV21 3QQ
  • Place, Ashlawn Cutting Nature Reserve
    ‪6 min walk‬
  • Place, Rugby School
    ‪13 min walk‬
  • Place, Butlin Road
    ‪19 min walk‬
  • Airport, Birmingham (BHX)
    ‪57 min drive‬

Room options

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room

Economy Single Room | Iron/ironing board, free WiFi, bed sheets

Economy Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

The Grosvenor Hotel

A restaurant, a bar/lounge and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Grosvenor Hotel offers 27 accommodations with coffee/tea makers and a hairdryer. 22-inch LCD televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at The Grosvenor Hotel, you're just a quick walk from Ashlawn Cutting Nature Reserve. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Fusion
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Within a 15-minute walk of Ashlawn Cutting Nature Reserve and Rugby School
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Grosvenor Hotel also features a garden, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Rugby hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Fusion – This restaurant specialises in international cuisine and serves breakfast and dinner.
Fusion – This bar serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 9.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fusion
  • Fusion

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property will place a credit card authorisation for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grosvenor Hotel Rugby

Grosvenor Rugby

The Grosvenor Hotel Hotel

The Grosvenor Hotel Rugby

The Grosvenor Hotel Hotel Rugby

The Grosvenor Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 22 out of 125 reviews
Rating 8 - Good. 36 out of 125 reviews
Rating 6 - Okay. 34 out of 125 reviews
Rating 4 - Poor. 17 out of 125 reviews
Rating 2 - Terrible. 16 out of 125 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service
Staff very good but property a bit dated.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The ceiling mouldings in the breakfast room are beautiful.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was on the second floor, at the very end of the hallway, so going back and forth was a bit tiring, but overall the stay was good.
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
It was ideal for what I wanted. Short walk to the town centre’s bars and restaurants and about a 10 minute walk to the train station. It is a little dated but I was pleased on the whole with my stay.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Maria

Liked: Staff & service
Disliked: Room comfort

Good location - shame about the mattress.

The place was very handily located. However, the mattress was thin & left both of us feeling sore after 2 nights. The decor was dated.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

jonathan

There was no hot water in the shower. The overall condition, cleanliness, & service was fine.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Stuart

Disliked: Cleanliness, room comfort

Needs updating

It was still dusty. It wasnt bad for 1 night but a longer stay and i wouldnt have stayed. Its very dated. Wasnt that clean. Definitely needs money spending on it.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

John

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms wer very dated. tissue box with no tissues no toiletries my room had no shower door The shower head was broken the bad was frm but noisy the curtains did not block the light never again.
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor condition room and fittings, light switch hidden behind wardobe, dirty/dusty, poor communication from staff. Low price, but
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to climb several flights of stairs to get to my room. No lift. Room too small. Shower only had just enough water pressure plus shower base was slippery. Only one socket with a trailing lead. Had to get down on my knees to reach underneath desk to plug anything in. Breakfast unappetising (the sausage looked anemic). Hotel looks nice from the outside but inside it’s in dire need of updating. Parking facilities OK.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

GARRY

Disliked: Cleanliness, property conditions & facilities

Good location - unloved property

Whilst the location is handy for the town centre and local family, this is a very tired hotel. The room was dirty - a lot of dust on surfaces and particularly around the TV. In desperate need of decorating - badly patched ceiling paper, lots of chipped paint. We paid for breakfast for the Saturday and had no choice, fatty bacon, undercooked sausage, hard fried eggs and a soggy hash brown. We were told to help ourselves to the continental buffet, which consisted of a plate of what looked like luncheon meat - that was it. No bowls for cereal and had to ask for knives to eat the 'cooked' plate. Glad we didn't book for the Sunday!
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired, dated and not clean

Hotel is very dated with no money spent on the place for years. One member of staff was very friendly and helpful, another was the opposite. Definately would not stay again. Owners need to gain a vit of care and attention for their business. Not only was it dated but also not very clean.
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Janice

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room condition was poor, wallpaper was peeling, toilet roll holder was broken toilet seat lid was also broken, carpet was worn in patches, TV was very small, family room twin beds were rock hard
Stayed 2 nights in May 2022
Verified

2/10 Terrible

Karl

Truly awful

The worst hotel I've ever stayed in. Dirty, badly managed, delapadated, Shower door fractured my toe as it literally fell off, still waiting to speak with the owners. Hotels. Com useless,, pretend to help but don't even keep records of conversations etc.
Stayed 4 nights in Apr 2022
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

It was a tip. I kept expecting John Cleese to appear and yell at me. Well that did happen when I went downstairs to ask for a clean towel and explained that my room hadn't been serviced in 2 days. The lady shouted explaining they are only human and can't do everything. Anyway, in 4 days my room was not serviced. Had to ask for toilet paper. The bed had broken springs, it had blood stains on the pillows. The room was freezing cold and couldn't be warmed because the heating just didn't work. The towel hanger was an inch away from the toilet. The bathroom carpet was just disgusting. The breakfast was appalling, hash brown was discoloured, sausage was terrible, the eggs were burned yet still raw in the middle full of slime. They tried to hide it by making it sunnyside "down". Upon asking why my room was never serviced I was told that they had lost the spare keys for my room. I found this funny because I had locked my own room keys in the room and they miraculously got them back for me, despite having apparently lost the other keys. TV channels never worked. Decor and carpets were from the Ark and the curtains couldn't even be hung properly. Advertised restaurant on the website was closed because apparently they had no chefs. Seems this hotel was bought with inheritance or lotto money. Shouldn't be allowed to be open. Bulldozer will do the trick here.
Stayed 4 nights in Mar 2022
Verified

8/10 Good

Verified traveller

Liked: Room comfort

Average, but no complaints

No complaints. Decent price and overall a good night’s sleep. Rooms could do with a little bit of an upgrade but for the price they were adequate
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Broken bed, Ripped Curtains…

Two night stay whilst receiving treatment at nearby hospital - first evening noted the bed was broken and had collapsed in one corner resulting in an uncomfortable nights sleep. Raised issue with hotel and assured that maintenance would rectify, bed still not mended by end of stay. Hotel is in need of a huge clean, decorate and modernisation. Curtains in room we’re ripped and need replacing, sash window frames rotten and won’t stay open, the glass rattling in their rotten frames. Hotel overall in a very sorry state.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

James

Liked: Staff & service

It is, what it is

Cheap and cheerful hotel. Was great for work. Not far from the site and a 10 minute walk to Rugby town centre. Hotel is tired and does need a lot of TLC. shower head in room was broken so had to hold it above head when showering. Hotel staff very friendly and helpful. Couldn’t ask for anymore off them. They go above and beyond. Just a shame because the site has so much more potential. If working in Rugby again id defiantly stay, but i where to take the misses for the weekend, unfortunately not.
Stayed 4 nights in Oct 2021
Verified

2/10 Terrible

Nicky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appalling conditions

Room was freezing when we arrivwd back in evening, had to move wardrobe to adjust the temperature. Door wouldnt lock properly and had to ring a phone number at 2pm ro get jold of someone to check in. Cleaniness was a joke
Stayed 1 night in Oct 2021
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good fun in Rugby

Great staff. They try hard. Not everything works as well as it might but they certainly try.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and exceptional service from staff

We checked in to the Grosvenor hotel to attend a function in town. Whilst our room was small there are larger options available. The location was ideal and the staff were exceptional in their service and friendliness.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated, peeling wallpaper carpets threadbare need some serious TLC. My room was very dusty, lots of mould in the bathroom for £150 for 2 nights very poor. Breakfast for £9.95 was poor it was very salty.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
It was a satisfactory stay. Could do with up dating here and there. But lovely people. Friendly staff. I would definitely go back although the building could do with a bit of TLC
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Friendly receptionist. Quite a few stairs
Stayed 1 night in Aug 2021
Verified

6/10 Okay

GARRY

Disliked: Property conditions & facilities

Ok for a night

Ok for a night but tired hotel. Room basic and bed v uncomfortable. Annoying overflow running 24/7 outside window and had to keep window open as room so hot. Overall def needs some love and care. Travelodge offers better value.
Stayed 1 night in Jul 2021