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Best Western Capital City Inn

2.5 star property

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Photo gallery for Best Western Capital City Inn

Free continental breakfast
Lobby
Exterior
Lobby
Outdoor pool

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
15 Massie Ct, Sacramento, CA, 95823
  • California State University Sacramento
    ‪10 min drive‬
  • Sacramento Zoo
    ‪10 min drive‬
  • Golden 1 Center
    ‪12 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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Exterior detail

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (1011)
The price is €89
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Oasis Inn Sacramento - Elk Grove

About this property

Best Western Capital City Inn

Hotel in Sacramento with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out. Housekeeping is available on request.
Best Western Capital City Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Capital City Inn. During your stay, you'll be close to Methodist Hospital of Sacramento. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a lift
  • 12 minutes by car from Golden 1 Center and 10 minutes from California State University Sacramento
Free breakfast is served. WiFi is free in public spaces. Best Western Capital City Inn also features an outdoor pool, laundry facilities, and express check-out. Free self parking is available.

This Sacramento hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western John Jay
Best Western John Jay Inn
Best Western John Jay Inn Sacramento
Best Western John Jay Sacramento
John Jay Best Western
Best Western John Jay Inn
Best Capital City Sacramento
Best Western Capital City Inn Hotel
Best Western Capital City Inn Sacramento
Best Western Capital City Inn Hotel Sacramento

Best Western Capital City Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 317 out of 877 reviews
Rating 8 - Good. 291 out of 877 reviews
Rating 6 - Okay. 141 out of 877 reviews
Rating 4 - Poor. 65 out of 877 reviews
Rating 2 - Terrible. 63 out of 877 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joel

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lupe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service.
Stayed 1 night in Apr 2025

2/10 Terrible

Sam, Merced

Put the hotel in my navi drove forever but Never found the place...I am preacher an engagement on Sun am. So I had to book & pay for another hotel. both hotel cost $ 500..I am 70, my wife is 77 and cannot afford this kind of $$ ! thx you, Not So Happy. Sam
Stayed 1 night in Apr 2025

10/10 Excellent

BHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived f
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay again
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities

In town for one night

Smaller than I expected, there was a full trashcan in my room, the room smelled like smoke.
Stayed 1 night in Apr 2025

10/10 Excellent

Amandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service and safe🙏cross the street police Station so more safety
Stayed 5 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Mar

First thing was me calling the hotel to inform them that there was two of us traveling, and the one person would get to the hotel before me I called the front desk and told them that the person that was traveling with me would be arriving first, and I wasn’t quite sure if their name was listed on the room so they took down my name which is on the reservation and the other person‘s name, so obviously I thought that was it. So when my partner arrived at the hotel, they did not see his name anywhere any notes passed along or anything of that nature. So once I arrived, I go in there and give her my license. She looked at my license and said that there was no room even with the itinerary number confirmation number, so me and my partner were discussing things and just going to rent a room without the Expedia booking and settle up with Expedia later, and I asked for her information so I could be covered because I didn’t want be charged for not showing up for a room that I obviously booked and was confirmed for. Once I asked for her information suddenly the reservation appeared so I don’t know if it was a race thing or incompetence thing but it was very disappointing to say the least .
Stayed 1 night in Mar 2025

4/10 Poor

Pete

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not great

Stayed 1 night in Mar 2025

8/10 Good

Shamila

Very good customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Keep it up!
Stayed 1 night in Mar 2025

6/10 Okay

Mariel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and decent place for price

Customer Service- Upon arrive, the gentleman in guest services provided great customer service. Checking in was easy and fast. Cleanliness-Room was ok. Bed were comfortable and clean. Pillows can improve. The chairs in the room had some stains. The tub upon arrival had a couple strands of hair. The toilet flushed slowly. Recommend wearing room slippers on carpet. The mini fridge was cold, but could be wiped down after each stay. Safety-overall we felt safe in this location. The location is quiet. Breakfast Food- decent . Breakfast sausage, scrambled eggs, cereal, oatmeal packets, toast, bagel, boiled egg, waffle, yogurt, apple juice, orange juice, coffee, and tea offered for breakfast options. Parking: plenty of parking spaces Rating: Not bad, 4 out5
Stayed 1 night in Mar 2025

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Janet

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It’s NOT worth saving money to stay here. Feels unsafe. Dirty, mold in the shower, stained carpet and completely outdated. The room smelled, so we tried to open the window, it wouldn’t open, then turned the air on and that was set at 69, so it hardly kicked on. We were afraid to sleep under the blankets. When we drove up to the property, there was someone dumpster diving.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for a few days

Basic, no frills, but clean and well kept. Staff is very friendly.
Stayed 3 nights in Feb 2025

8/10 Good

Salochna, Modesto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient area
Stayed 1 night in Feb 2025

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities
⭐☆☆☆☆ “Best Western? More Like Worst Western” Ah, the Best Western—where the “best” part must’ve been left at a different hotel. From the moment I walked in, I was greeted by the overwhelming scent of mildew and disappointment. The decor? Think “haunted house, but less charming.” Let’s start with the bathroom. The sink was clogged, so I got to enjoy a fun little science experiment every time I washed my hands. The toilet required a surgeon’s precision to flush without causing a minor flood. And the mold—oh, the mold! It was thriving, probably paying rent, and honestly seemed like it had been there longer than the hotel itself. I considered leaving, but my shoes stuck to the carpet, and I took that as a sign I was now part of the ecosystem. On the bright side, I think I developed immunity to at least three new strains of bacteria. Would I stay here again? Only if I lost a bet.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great lady at the front desk
Stayed 1 night in Feb 2025

2/10 Terrible

Dejuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stole. Items

My room was entered and also my car was tampered with I will not go to this business again
Stayed 1 night in Feb 2025

8/10 Good

Rukhshana

Liked: Property conditions & facilities
Very nice
Stayed 1 night in Jan 2025