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Best Western Capital City Inn

2.5 star property

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Photo gallery for Best Western Capital City Inn

Free continental breakfast
Outdoor pool
Exterior
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
15 Massie Ct, Sacramento, CA, 95823
  • Place, Stevens Trail
    ‪10 min walk‬
  • Place, Methodist Hospital of Sacramento
    ‪2 min drive‬
  • Place, Golden 1 Center
    ‪10 min drive‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Sitting Area, Wet Bar

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Wet Bar

  • Sleeps 2

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Exterior detail
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About this property

Best Western Capital City Inn

Hotel in Sacramento with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out. Housekeeping is available on request.
Best Western Capital City Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Capital City Inn. During your stay, you'll be within walking distance of Stevens Trail. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a lift
  • 12 minutes by car from Golden 1 Center and 10 minutes from California State University Sacramento
Free breakfast is served. WiFi is free in public spaces. Best Western Capital City Inn also features an outdoor pool, laundry facilities, and express check-out. Free self parking is available.

This Sacramento hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western John Jay
Best Western John Jay Inn
Best Western John Jay Inn Sacramento
Best Western John Jay Sacramento
John Jay Best Western
Best Western John Jay Inn
Best Capital City Sacramento
Best Western Capital City Inn Hotel
Best Western Capital City Inn Sacramento
Best Western Capital City Inn Hotel Sacramento

Reviews

Best Western Capital City Inn Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 339 out of 923 reviews
Rating 8 - Good. 301 out of 923 reviews
Rating 6 - Okay. 150 out of 923 reviews
Rating 4 - Poor. 66 out of 923 reviews
Rating 2 - Terrible. 67 out of 923 reviews

Reviews

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness
Have stayed here a total of 4 times (two times in the last week, one week apart) and every time there have been cleanliness concerns (I.e. hair in tub, toilet and floor, things under bed like wrappers and someone else’s dirty sock, and splatters on the bathroom door. I’m not a hotel snob, but the fear of what else is not cleaned/ changed does concern me. For that, I don’t think we would come back. Staff were always friendly and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

Chong

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast 👎
Stayed 1 night in Aug 2025

6/10 Okay

Jasvir

Travelled with partner
Disliked: Amenities
For the three star hotel is okay, but mostly, I think the whole property need renovating the pool was dirty. of Dabri. Lost of leaves. a did not really use it for that reason the deck furniture was hundred years old I only used because it’s convenient who we need to be.
Stayed 4 nights in Aug 2025

10/10 Excellent

Luseane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice:) clean spacious and loved the pool and breakfast. Will be back
Stayed 1 night in Aug 2025

10/10 Excellent

Buffy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and the staff was friendly and accommodating.
Stayed 1 night in Aug 2025

8/10 Good

Christie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The capitol City Inn was very convenient for a 3 night stay. Clean. Quiet. Bathroom was redone and very clean. Carpet was clean but stained. Time to replace. Very good room rate for Sacramento. Only about 10 minute drive to downtown.. Bed comfortable. Good breakfast. Staff very pleasant. Car distance to restaurants.
Stayed 4 nights in Jul 2025

8/10 Good

Violet

Liked: Cleanliness
Stayed 7 nights in Aug 2025

8/10 Good

Rocio, Escondido

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jova

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, room comfort
Front desk was very helpful and friendly at check-in inside of hotel was a little plain but the room was clean overlooking the pool and here I was surprised how quiet it was being so close to the interstate I would stay there again
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Leyby

Travelled with family and small children, Business traveller
Disliked: Cleanliness
Receptionists are not friendly and are always wondering around making people wait around or making people go looking for assistance. The entrance needs vacuuming, and the garbage cans outside were overflowing with trash. The pool was super dirty and the hot tub was broken. The cleaning attendants were inattentive and got the job half done. We had to go get the toilet paper we had requested from them at the front desk. The AC was on auto pilot all night long making it difficult to sleep and they claimed it should have been working well but didn’t care to come check it out themselves. The breakfast was mediocre. Over all they are guilty of false advertisement because they should not have photos of a clean entrance nor of a clean pool or of a working hot tub, because it wasn’t so. The location was also a bit shady with shady people hanging around the parking lot, acting and looking suspicious.
Stayed 3 nights in Jul 2025

8/10 Good

Brittanny

Stayed 1 night in Jul 2025

8/10 Good

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Staff in the outside were wonderful. The room was a little dated in the air conditioning didn’t work well. The breakfast area was the cleanest I have ever seen in. The staff was super efficient.
Stayed 1 night in Jul 2025

10/10 Excellent

TIMOTHY

Stayed 4 nights in Jun 2025

10/10 Excellent

ANNA MARIE

Travelled with partner
Pool and hot tub didnt work.
Stayed 1 night in Jun 2025

6/10 Okay

Tony

Disliked: Property conditions & facilities
Carpet dirty
Stayed 1 night in May 2025

4/10 Poor

Enrique

Horrible

My stay was good other than my room key never worked! I had to go up and down to the receptionist down stairs to get a new key, because my room was on the second floor.
Stayed 3 nights in Jun 2025

10/10 Excellent

Santos

Liked: Amenities
Perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. Place was great. Location was quiet. Staff was friendly.
Stayed 1 night in Mar 2025