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Aparthotel

Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort

4.5 star property

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Photo gallery for Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort

Lobby
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool loungers
Restaurant
Restaurant
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18603 La Cantera Terrace, San Antonio, TX, 78256
  • Place, The Rim Shopping Center
    ‪14 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪17 min walk‬
  • Place, The Shops of La Cantera
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort

2 outdoor pools, a full-service spa and an indoor pool are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge. Each apartment features free WiFi and free wired Internet, plus a pillowtop bed and an LCD TV with cable channels. An iPod dock, a coffee/tea maker and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort offers 163 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, Access to hot tub, a steam room and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort. During your stay, you'll be within walking distance of The Rim Shopping Center. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa. Built in 2012, this luxury aparthotel has 163 apartments over 7 floors. Each apartment includes amenities such as free WiFi and a pillowtop bed.
  • Each apartment offers a pillowtop bed, an LCD TV and a coffee maker
  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Indulge with hot stone massages, body wraps or facials at the spa
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 2-minute drive from The Rim Shopping Center and a few minutes from La Cantera Golf Club
Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this aparthotel measures 11000 square feet (1022 square metres) and includes a conference centre. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort. Parking is available for a fee.

This Mediterranean San Antonio aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort has a restaurant on site.

Property amenities

Pool/Spa

  • 10 treatment rooms
  • 2 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Pool cabanas (surcharge)
  • Pool loungers
  • Prenatal massages
  • Sauna
  • Steam room
  • Swedish massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Car recommended
  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed: USD 75 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock
  • TV in common areas

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference centre (11,000 square foot of space)
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Wedding services

Location highlights

  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Basketball
  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor tennis court
  • Yoga classes
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 163 units
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Garden
  • Housekeeping (on request)
  • Mediterranean architecture
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 125
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 75 per day
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Eilan Autograph Collection
Eilan Autograph Collection San Antonio
Eilan Hotel Resort Autograph Collection
Eilan Hotel Resort Autograph Collection San Antonio
Eilan Hotel Autograph Collection San Antonio
Eilan Hotel Autograph Collection
Eilan Hotel Spa San Antonio
Eilan Hotel Spa Autograph Collection
Eilan Hotel Resort Spa Autograph Collection
Eilan Hotel Spa Ascend Resort Collection
Bluegreen Vacations Eilan Hotel Spa Ascend Resort Collection

Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 66 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Charles

Travelled with family
Great place.
Stayed 1 night in Dec 2025

10/10 Excellent

DC Medical

Stayed 1 night in Nov 2025

4/10 Poor

Edward

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
From the beginning the experience was awful. They indicated that there was no onsite parking except for Valet, when we clearly saw numerous spots open around the hotel. $39 / day in a remote part of San Antonio is ridiculous. Also they immediately attempted to get us signed up for a time share presentation, which was a complete surprise. The only "resort" hotel I have ever stayed where the pool area is unattended, unlit at night, and has no towels available. You have to go to the front desk or bring your own. The property looks aged and it is not more than a 3 star. Expedia should not advertise this is a luxury resort. I guess you get what you pay for.
Stayed 2 nights in Nov 2025

10/10 Excellent

sofia

Stayed 1 night in Nov 2025

8/10 Good

Judy

Stayed 1 night in Nov 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully appointed hotel. Location was ideal as it’s four minutes to six flags.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kree

Stayed 2 nights in Nov 2025

2/10 Terrible

Raghad

Disliked: Amenities, property conditions & facilities
The worst Customer Service I’ve ever experienced
Stayed 2 nights in Nov 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room with a view for my Mrs & I was great. Nice quiet walking area.
Stayed 1 night in Nov 2025

6/10 Okay

Denise

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff were very courteous. The room had not been properly cleaned before our arrival. There were black hairs in the bathtub and the surface area of the desk/coffeemaker area wasmarked with cup rings and residue that had obviously not been wiped/cleaned off. The Keurig coffee maker was so dusty we didn't make coffee in our room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis Manuel

Stayed 1 night in Nov 2025

6/10 Okay

Felix

Stayed 2 nights in Oct 2025

10/10 Excellent

Enwelum

Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

6/10 Okay

Randy

Liked: Staff & service, amenities
Disliked: Cleanliness
Room was not throughly cleaned. Floors and furniture were spotty and sheets did not smell fresh or clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
All of the above it wven smelled good
Stayed 1 night in Nov 2025

10/10 Excellent

SERGIO A.

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Staff was excellent.
Stayed 1 night in Nov 2025

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
Everything was good but bed was hard and uncomfortable
Stayed 1 night in Nov 2025

8/10 Good

Frank

Clean room. To Great amenities.
Stayed 2 nights in Oct 2025

4/10 Poor

Charlotte

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My room was not ready until 5:55 as sheets had to be washed. While offered the spa to get dressed i was late to the wedding that i drove 3 hours to attend and missed seeing the bride walk down the aisle. I saw many others get their room before ours. They informed they had til 8pm to give us our room. 4pm is already a late check in compared to the std. 3pm and I hope the hotel review updated processes. We did enjoy the spa the next day which was great but for a resort spa cleaning proseeses to have rooms ready for check-in need updating. We asked can we atleast use room snd they csn come in do the beds after we left for the wedding. Informed no one is allowed to enter after someone chevs in which even cruise ships and hotels enter to change sheets during stays. So saying no one can enter I felt was not within std hotels. I missed the most important part of the wedding ceremony of a friend i can never get back.
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes great water features and pools
Stayed 2 nights in Oct 2025

10/10 Excellent

Sulema, Clint

Liked: Cleanliness, amenities, property conditions & facilities
"The hotel was fantastic! The staff went above and beyond to make our stay enjoyable, always friendly and attentive. It truly made the experience even better."
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed it
Stayed 2 nights in Oct 2025

8/10 Good

joseph

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, with decent amenities.
Stayed 1 night in Oct 2025

4/10 Poor

Evgeny

Stayed 1 night in Oct 2025

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