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Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior
Restaurant
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
425 Bonham, San Antonio, TX, 78205
  • Place, Shops at Rivercenter
    ‪2 min walk‬
  • Place, Alamo
    ‪3 min walk‬
  • Place, River Walk
    ‪7 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds (Two Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(35 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.8 out of 10
Excellent
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.2 out of 10
Wonderful
(121 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Studio)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Studio)

9.0 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Along with a fitness centre, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Sonesta ES Suites San Antonio Downtown Alamo Plaza gets high marks from our customers. During your stay, you're just a quick walk from River Walk. Features include free WiFi in public areas, plus a gym and a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 4-minute walk from Shops at Rivercenter and 6 minutes on foot from Alamo
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Sonesta ES Suites San Antonio Downtown Alamo Plaza also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. For a fee, parking is available. A complete renovation of Sonesta ES Suites San Antonio Downtown Alamo Plaza was completed in November 2024.

This 3-star San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Ceiling hoist
  • Grab bar near toilet (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Valet parking is available on a first-come, first-served basis. Self parking is not available. Parking for oversized trucks is not available.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1082 out of 2006 reviews
Rating 8 - Good. 452 out of 2006 reviews
Rating 6 - Okay. 235 out of 2006 reviews
Rating 4 - Poor. 119 out of 2006 reviews
Rating 2 - Terrible. 118 out of 2006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angelica

Stayed 2 nights in Nov 2025

6/10 Okay

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I am very disappointed in the fact that we are forced to valet and not given an option to self park in the hotel’s garage. To expect people to valet , pay a ridiculous amount per night and then feel obligated to tip for something you didn’t even want is ridiculous. Give your guests the option and do not force it upon them. One night I had to wait over 10 min for them to come get my car. After a long day in the cold that is not something I want to deal with. I would not stay here again because of that. It’s a 200 extra charge I was not expecting and I’m furious over it.
Stayed 5 nights in Nov 2025

10/10 Excellent

Frank

Every thing was great-super convenient!
Stayed 1 night in Dec 2025

10/10 Excellent

Nelson

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia, Payson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and space. highly recommend.
Stayed 7 nights in Nov 2025

8/10 Good

Jose Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien ubicado, Se caminan cincuenta metros, se cruza una calle ancha y se camina de nuevo cien metros y se está en el Alamo. Está en una zona céntrica, de ahi se camina otra cuadra y se puede bajar al river walk. El personal es muy amable, solicitamos más paños porque eramos tres personas dos noches y solo habian dos pero nos dieron más. Inconvenientes: Reservamos este hotel porque era el único que tenia una habitación privada y una sala con sofa cama, y cada habitación con su televisor, para dar mas privacidad porque eramos 3 personas, sin embarago el sofá cama no sirve, el colchón son solo los resortes y una colchoneta en donde se sienten todos los resortes. No se puede dormir en ese sofa cama, tuve que dormir incómodo en el sillón, porque como cama no se podía. Deberían cambiar esos sofá cama porque no sirven. Esa habitación estaria bien pero solo para dos personas porque el sofá cama no sirve. El aire acondicionado hace mucho ruido, es como estar en un avión. Cada vez que el vecino de arriba abre las llaves de los baños suena como si fuera el baño de la habitación. Decía que el parqueo eran 40 la noche pero nos cobraron 50 dolares más impuestos de parqueo y solo con valet parking, nos dijeron que por ser un carro grande. Por su parte es un hotel familiar y seguro.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Travelled with family
Liked: Staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Ilona

Stayed 4 nights in Nov 2025

10/10 Excellent

Ajaye

Stayed 6 nights in Nov 2025

10/10 Excellent

Melissa

Yes everything was great
Stayed 1 night in Nov 2025

2/10 Terrible

Katherine, Tomball

Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotel stays EVER! Actually we left. The room wouldn’t get below 77. Front desk people were nice. That’s all I have!
Stayed 2 nights in Nov 2025

6/10 Okay

Christy

Liked: Cleanliness, staff & service
Disliked: Amenities
Pros- staff was very nice. Good location. Clean rooms. Cons- no housekeeping unless 24 hr notice given. Low/minimal pressure in shower. Hot water was lukewarm at best. ONE, yes ONE bath cloth in room. I was able to secure two more but was told I could not have more? Two people, 4 day stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Donald

Stayed 2 nights in Nov 2025

10/10 Excellent

Frank

Stayed 2 nights in Nov 2025

10/10 Excellent

Lessly

Stayed 1 night in Nov 2025

8/10 Good

jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Expedia information says that there is limited onsite parking. It is the reason I chose that hotel. It was not true. The gentleman in the front which I can figure out why he is in hospitality with his manner of being, told us the hotel only had valet parking. It is one reason I am reconsidering staying there on another occasion.
Stayed 1 night in Nov 2025

10/10 Excellent

Jose Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and location! Also the room was very comfortable!
Stayed 3 nights in Nov 2025

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, amenities
E
Stayed 1 night in Oct 2025

10/10 Excellent

Hema

Stayed 2 nights in Oct 2025

10/10 Excellent

Tristian, Selma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome if you want a place to go shopping and dont wanna drive perfect place .
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Marcia

Liked: Cleanliness, property conditions & facilities
Great facilitiy, clean and comfortable. Conveniently located within 5-minute walking distance to the River walk. We would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Stayed 1 night in Nov 2025

8/10 Good

Christian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

KATHARINE R

Liked: Cleanliness, staff & service, amenities
The room was clean, the staff was very helpful and made great suggestions on places to visit and offered an umbrella to borrow for our morning walk to the Riverwalk. Breakfast was also really good, lots of options and very well managed by the staff.
Stayed 1 night in Nov 2025