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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property

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Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Front of property – evening/night
Public bath
Lobby
Down duvets, desk, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032
  • Place, Otaru Canal
    ‪7 min walk‬
  • Place, Otaru City General Museum Ungakan
    ‪8 min walk‬
  • Place, Sakaimachi Street
    ‪11 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪40 min drive‬

Room options

View all photos for Double Room

Down duvets, desk, blackout curtains, soundproofing

Double Room

  • Sleeps 2

View all photos for Moderate Double Room, Smoking (15sqm)

Down duvets, desk, blackout curtains, soundproofing

Moderate Double Room, Smoking (15sqm)

7.6 out of 10
Good
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Non Smoking (15sqm)

Down duvets, desk, blackout curtains, soundproofing

Moderate Double Room, Non Smoking (15sqm)

8.6 out of 10
Excellent
(50 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Smoking (21sqm)

Down duvets, desk, blackout curtains, soundproofing

Moderate Twin Room, Smoking (21sqm)

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking (21sqm)

Down duvets, desk, blackout curtains, soundproofing

Moderate Twin Room, Non Smoking (21sqm)

8.4 out of 10
Very good
(68 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

Down duvets, desk, blackout curtains, soundproofing

Moderate Twin Room + Tatami, Non Smoking (21sqm)

9.2 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room, Non Smoking (15sqm) (No Cleaning Service)

Down duvets, desk, blackout curtains, soundproofing

Moderate Double Room, Non Smoking (15sqm) (No Cleaning Service)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking (15sqm) (No Cleaning Service)

Down duvets, desk, blackout curtains, soundproofing

Moderate Double Room, Smoking (15sqm) (No Cleaning Service)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Non Smoking (21sqm) (No Cleaning Service)

Down duvets, desk, blackout curtains, soundproofing

Moderate Twin Room, Non Smoking (21sqm) (No Cleaning Service)

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Moderate Twin Room, Smoking (21sqm) (No Cleaning Service)

Down duvets, desk, blackout curtains, soundproofing

Moderate Twin Room, Smoking (21sqm) (No Cleaning Service)

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm) (No Cleaning Service)

Down duvets, desk, blackout curtains, soundproofing

Moderate Twin Room + Tatami, Non Smoking (21sqm) (No Cleaning Service)

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room

Down duvets, desk, blackout curtains, soundproofing

Japanese Western Style Room

  • Sleeps 2

View all photos for Double Room Smoking

Down duvets, desk, blackout curtains, soundproofing

Double Room Smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Down duvets, desk, blackout curtains, soundproofing

Twin Room Non smoking

  • Sleeps 2

View all photos for Double Room Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Quadruple Room- Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Quadruple Room- Non Smoking

  • Sleeps 4

View all photos for Queen Room -Non-Smoking

Down duvets, desk, blackout curtains, soundproofing

Queen Room -Non-Smoking

  • Sleeps 2

Twin Room - Smoking

  • Sleeps 2

View all photos for Japanese Style Twin Room

Down duvets, desk, blackout curtains, soundproofing

Japanese Style Twin Room

  • Sleeps 2

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About this property

Dormy Inn Premium Otaru Natural Hot Spring

Along with a full-service spa, this hotel has a restaurant and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Dormy Inn Premium Otaru Natural Hot Spring offers 245 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers.

This Otaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Dormy Inn Premium Otaru Natural Hot Spring. During your stay, you're just a quick walk from Otaru Canal. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests speak favourably about the proximity to public transport and the location
  • Within a 10-minute walk of Otaru Canal and Nichigin-dōri
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Dormy Inn Premium Otaru Natural Hot Spring offers its guests a full-service spa. Dormy Inn Premium Otaru Natural Hot Spring also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Otaru hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Kitanobannya – This buffet restaurant only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • kitanobannya

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 April 2026 to 31 July 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 1400 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Dormy Inn Premium Otaru Natural Hot Spring Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Xiankuan

Stayed 1 night in Dec 2025

10/10 Excellent

Jin Tian, Monrovia

Stayed 1 night in Nov 2025

10/10 Excellent

Walloce, New Westminster

Travelled with partner
Liked: Amenities, property conditions & facilities
This chain always has best locations.. all the hotel amenities.. the ONSEN are the best.. with ice cream massage chairs etc
Stayed 2 nights in Oct 2025

6/10 Okay

Shih Wen

Disliked: Cleanliness, property conditions & facilities, room comfort
Too old hotel conditions
Stayed 2 nights in Oct 2025

10/10 Excellent

Ming Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location and lovely staff! onsen hours quite convenient as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and high across JS station
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Dormy Inn is conveniently located a minute’s walk from the train and bus station. Shopping was also easily accessible. The Canal ride and Bank Museum besides restaurants, were within comfortable walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an outstanding service and an incredible breakfast for the rate we paid for a night. It should be the go to place for Otaru visitor
Stayed 1 night in Sep 2025

10/10 Excellent

Han Seob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfort

The spa was so good, the breakfast buffet was good and the night snack of ramen was impressive. Must be there again!
Stayed 1 night in Aug 2025

10/10 Excellent

SUN GHIL

Stayed 1 night in Jul 2025

8/10 Good

Eric, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located, but is getting a little tired. Staff were great and the Onsen facility was good.
Stayed 1 night in Jul 2025

8/10 Good

Kiyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the natural hot spring was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Diego

Travelled with family, Travelled with group
Liked: Staff & service
Run down. Two of the three leather chairs in the lobby had large holes where you sat. After living in Japan for 4 years and the memories I had (1989-1993), I felt it was intolerable for their usual standards. High volume of budget travelers and constant activity in the lobby. Our rooms were sadly a disappointment in size and feel; it felt shabby and musty. Our Japanese friend who accompanied us on this trip actually took our room in exchange as theirs was a corner unit with windows and well light, while ours was similar to the feeling of being in a closet. Being from Oahu and growing up with an economy dependent on tourism it was a familiar feeling of feeling overwhelmed at certain attractions with large tourist buses and having to wait in long lines for everyday services. With this in mind, the Japanese do use on service is what keeps quaint towns like Otaru vibrant and enjoyable. But we are in search of towns with heart and soul and not overrun with tourists.
Stayed 3 nights in Jul 2025

4/10 Poor

DAVID, Honolulu

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and expensive. Check in and staff help was excellent. Location was good across the street from the train station. Onsen water temp a little too low. Could be hotter.
Stayed 1 night in Jul 2025

10/10 Excellent

JANESHIU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Eben

Travelled with partner
Liked: Cleanliness, staff & service
Conveniently located across from thr train station. Walkable distance to the Canal and shopping street.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hok Bun Ben

Stayed 2 nights in Jun 2025

10/10 Excellent

Ho Huat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent stay as always. Consistent product
Stayed 1 night in Jun 2025

8/10 Good

Wai Chun, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Walkable from Otaru station
Stayed 1 night in Jun 2025

10/10 Excellent

Siu pang benny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and in a great location
Stayed 5 nights in Jun 2025

10/10 Excellent

Perrin

Liked: Cleanliness, amenities, property conditions & facilities
There is free ice cream after bath and free night time snack offered at this location. They also have instructions in multiple languages via QR code and guide video for onsen etiquette which was very helpful for me.
Stayed 1 night in Jun 2025

10/10 Excellent

NAMHYUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025