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Margaritaville Resort Lake Tahoe

4.0 star property
VIP Access

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Photo gallery for Margaritaville Resort Lake Tahoe

Exterior
Property video
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
4130 Lake Tahoe Blvd, South Lake Tahoe, CA, 96150
  • Place, Casino at Harrah's Lake Tahoe
    ‪2 min walk‬
  • Place, Heavenly Gondola
    ‪5 min walk‬
  • Place, The Shops at Heavenly Village
    ‪5 min walk‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪11 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Accessible

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Suite, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Two Queen Beds Suite, Mountain View

9.2 out of 10
Wonderful
(17 reviews)
  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds

7.8 out of 10
Good
(9 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Two Queen Beds Suite

9.0 out of 10
Wonderful
(61 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One King Bed Suite

9.4 out of 10
Exceptional
(104 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed Suite, Tub/Hearing ADA

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One King Bed Suite, Tub/Hearing ADA

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Suite, Multiple Beds

9.0 out of 10
Wonderful
(45 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Two Queen Beds Suite, Tub/Hearing ADA

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Two Queen Beds Suite, Tub/Hearing ADA

8.6 out of 10
Excellent
(4 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed Suite, Shower/Hearing ADA

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One King Bed Suite, Shower/Hearing ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed Suite, Tub ADA

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One King Bed Suite, Tub ADA

9.6 out of 10
Exceptional
(5 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed Suite, Shower ADA

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One King Bed Suite, Shower ADA

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Latitude, Hearing ADA)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Latitude, Hearing ADA)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Latitude)

Mountain view

Suite, 2 Queen Beds (Latitude)

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Latitude, Hearing ADA)

Mountain view

Suite, 2 Queen Beds (Latitude, Hearing ADA)

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Accessible (Roll in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Accessible (Tub)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds (Hearing)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Mountain View

  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Mountain View (Hearing)

  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony (Good Vibes)

Suite, Balcony (Good Vibes) | Balcony

Suite, Balcony (Good Vibes)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (Good Vibes, Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Balcony (Good Vibes, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Hemisphere)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Hemisphere)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Still in Paradise)

Suite (Still in Paradise) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Still in Paradise)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

King Suite (ADA With Shower, Hearing Accessible)

  • Sleeps 2

Downtown View Double Queen Suite

  • Sleeps 4

Mountain View King Suite (ADA Hearing)

  • Sleeps 2

Double Queen Suite

  • Sleeps 4

Mountain View Double Queen Suite

  • Sleeps 4

King Suite (ADA With Tub)

  • Sleeps 2

Standard King Suite

  • Sleeps 2

King Suite (ADA Hearing Accessible)

  • Sleeps 2

Double Queen Suite (ADA Hearing Accessible)

  • Sleeps 3

Double Queen Suite (ADA With Tub, Hearing Accessible)

  • Sleeps 3

View all photos for Mountain View King Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Mountain View King Suite

  • Sleeps 2

View all photos for Good Vibes Balcony Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Good Vibes Balcony Suite

  • Sleeps 2

Mountain View King Suite (ADA With Shower)

  • Sleeps 2

View all photos for Two Queen Beds Suite Premium Partial Lake View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Two Queen Beds Suite Premium Partial Lake View

  • Sleeps 4

View all photos for One King Bed Premium Suite, Sofa Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One King Bed Premium Suite, Sofa Bed

  • Sleeps 4

One King Bed Suite, Shower/Hearing Ada

  • Sleeps 2

Suite, 1 King Bed, Accessible, Mountain View

  • Sleeps 2

One King Bed Suite, Tub Ada

  • Sleeps 2

Two Queen Beds Suite, Tub/Hearing Ada

  • Sleeps 3

Suite, 2 Queen Beds (Latitude)

  • Sleeps 3

Suite, 1 King Bed (Latitude, Hearing Ada)

  • Sleeps 2

Suite, 2 Queen Beds (Latitude, Hearing Ada)

  • Sleeps 3

Suite, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 1

Suite, 2 Queen Beds, Accessible (Tub)

  • Sleeps 4

Suite, 2 Queen Beds (Hearing)

  • Sleeps 4

Suite, 1 King Bed (Hearing)

  • Sleeps 2

Suite, 2 Queen Beds, Mountain View

  • Sleeps 4

Suite, 1 King Bed, Mountain View (Hearing)

  • Sleeps 3

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About this property

Margaritaville Resort Lake Tahoe

Mountain resort with 2 restaurants, in the vicinity of Heavenly Ski Resort
Along with 2 restaurants, this smoke-free resort has an indoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a coffee shop/cafe and Access to hot tub are on-site.
Margaritaville Resort Lake Tahoe offers 399 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Margaritaville Resort Lake Tahoe's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino at Harrah's Lake Tahoe. Free WiFi in public areas, 2 restaurants and 3 bars are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym and ski equipment rentals
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 2 mi (3.2 km) from Heavenly Ski Resort and 12.8 mi (20.6 km) from Lake Tahoe-Nevada State Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Margaritaville Resort Lake Tahoe offers its guests an indoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this resort measures 14000 square feet (1301 square metres) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Margaritaville Resort Lake Tahoe. For a fee, parking is available.

This 4-star South Lake Tahoe resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
JWB Prime – This steakhouse only serves dinner. Guests can enjoy drinks at the bar.
Come Monday Café – This café only serves breakfast. Open selected days.
LandShark Bar & Grill – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Open daily.
License to Chill Bar – On-site bar. Open daily.
Joe Merchant's Coffee&Pro – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 19 to 39 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Come Monday Café
  • Joe Merchant's Coffee&Pro
  • JWB Prime
  • LandShark Bar & Grill
  • License to Chill Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski equipment rentals
  • Ski storage
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Dining table
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 7 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night, plus a deposit of USD 75.00 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 57.10 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Pool access
  • Shuttle service
  • Ski storage
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.00 to 39.00 for adults and USD 0 to 39.00 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Lake Tahoe Resort Hotel South Lake Tahoe
Tahoe Resort Hotel Tahoe
Embassy Suites Lake Tahoe Hotel South Lake Tahoe
Embassy Suites South Lake Tahoe
Lake Tahoe Embassy Suites
Lake Tahoe Resort Hotel
Margaritaville Tahoe Tahoe
Margaritaville Resort Lake Tahoe Resort
Margaritaville Resort Lake Tahoe South Lake Tahoe
Margaritaville Resort Lake Tahoe Resort South Lake Tahoe

Margaritaville Resort Lake Tahoe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2120 out of 3458 reviews
Rating 8 - Good. 703 out of 3458 reviews
Rating 6 - Okay. 339 out of 3458 reviews
Rating 4 - Poor. 160 out of 3458 reviews
Rating 2 - Terrible. 136 out of 3458 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was so nice and the staff was amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Anisha

Stayed 3 nights in Nov 2025

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much of a mountain view. Only really visible from an angle or when sitting in one of the beds. Wouldn't pay for the mountain view again.
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean attentive staff
Stayed 1 night in Nov 2025

8/10 Good

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, but they messed up my room service order from LandShark.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chelsea

Stayed 2 nights in Nov 2025

10/10 Excellent

REMY

Stayed 1 night in Nov 2025

6/10 Okay

Kristin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Kristin

Stayed 2 nights in Nov 2025

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and close to all the casinos. The gave us a 30 dollar credit we used for coffee and drinks.
Stayed 1 night in Nov 2025

8/10 Good

Shari

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was perfect for us. It did have a slight odor of "vomit". Housekeeping staff was on it quickly. It was actually a smell which found its way under the adjoining room's door. They had an "incident" which caused the smell to creep under our door. Thank you to Nicole of Housekeeping for assisting us with this problem. The bar is great (thank you Carsen), they have an array of restaurant choices, and free movies every night.
Stayed 2 nights in Nov 2025

10/10 Excellent

cherise

Stayed 2 nights in Oct 2025

10/10 Excellent

REMY

Travelled with family
Liked: Cleanliness
👍
Stayed 1 night in Nov 2025

8/10 Good

OSCAR

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Hotel was clean and on the strip. Vallet was convenient. Overall comfortable stay. Would recommend and also would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

10/10 Excellent

Milena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good restaurants, great indoor decoration
Stayed 2 nights in Nov 2025

10/10 Excellent

Caree

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was cleaned. Staff was very nice.
Stayed 1 night in Nov 2025

8/10 Good

Nikoo

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. And fine staff. We will return
Stayed 1 night in Nov 2025

10/10 Excellent

Francisico, Hayward

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service!!
Stayed 1 night in Nov 2025

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great and welcoming staff with a very clean room. The only thing I would of enjoyed more was having better water pressure in the shower but other than that we enjoyed our stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeralynne

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Yes, nice room
Stayed 4 nights in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were helpful & kind. The resort is in a great central location, walkable to shopping centers, lake, food, etc.
Stayed 2 nights in Nov 2025

8/10 Good

Lori

Stayed 1 night in Nov 2025

6/10 Okay

Sarah

Travelled with family and small children
A very cool & welcoming atmosphere (we especially loved the leys upon check-in) and very friendly front desk staff, but overall not worth the price. We stayed as a family of four with two kids under 10. The lobby vibe was fun and the poolside movies were a great touch. However, our first room had a ceiling leak and a large wet spot in the carpet (which I stepped right into). It also had a strong musty smell. The staff handled it quickly and moved us, but the second room had the same lingering odor. For the cost, I expected cleaner, fresher rooms. A positive was laundry on every floor (not free & you need to bring detergent). Dining was another frustration — we repeatedly tried to get food on site during what seemed like normal hours, but options were either closed or understaffed. Luckily, the surrounding area has plenty of restaurants, but it was inconvenient with hungry kids & there was always a wait. The pool area itself is nice, with floor-to-ceiling doors that open to the outdoors. But the hot tub was not clean, and the glossy tile flooring around the pool is EXTREMELY slippery & especially dangerous for little kids & older adults. We ended up laying towels down just to create safe walking paths. Overall, despite a few good touches and great staff, the cost didn’t match the quality or convenience. We wouldn’t stay here again in its current state.
Stayed 4 nights in Jul 2025

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