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Hotel JAL City Tokyo Toyosu

4.0 star property

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Restaurant
Property amenity
Lobby
[Upper Floor] Superior Queen Plus Room - Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061
  • teamLab Planets TOKYO
    ‪5 min walk‬
  • Toyosu Market
    ‪8 min walk‬
  • Tokyo Big Sight
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Superior Queen Room - Non-Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Single Bed

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Superior Twin Plus Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

  • Sleeps 2
  • 1 Single Sofa Bed

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Superior Twin Room - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Run of House, No Room cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House, No Room cleaning, Non Smoking

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Connecting Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Connecting Room - Non-Smoking

  • 24 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

8.0 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 6
  • 3 Large Single Beds

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Moderate Queen Room - Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Moderate Queen Room, No Room Cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Queen Room, No Room Cleaning, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Upper Floor] Connecting Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Connecting Plus Room - Non-Smoking

  • 24 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Moderate Twin Room, No Room cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Twin Room, No Room cleaning, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Hotel JAL City Tokyo Toyosu

Hotel connected to a railway/underground station in Tokyo with a restaurant
A restaurant, self parking and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. Change of towels is available on request
Hotel JAL City Tokyo Toyosu offers 330 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch LCD televisions come with digital channels, pay-per-view films and Netflix.

Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel JAL City Tokyo Toyosu. During your stay, you'll be connected to a railway/underground station and just a quick walk from teamLab Planets TOKYO. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, convenience store and multilingual staff
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from teamLab Planets TOKYO and 5 minutes on foot from Toyosu PIT
There's a restaurant on site. Public spaces have free WiFi. Hotel JAL City Tokyo Toyosu also features multilingual staff, dry cleaning/laundry services, and a corner/local shop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
汐待茶寮 – On-site buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,500 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 17 floors
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2400 for adults and from JPY 1200 for children
  • Covered self-parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Hotel JAL City Tokyo Toyosu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 530 out of 812 reviews
Rating 8 - Good. 213 out of 812 reviews
Rating 6 - Okay. 35 out of 812 reviews
Rating 4 - Poor. 22 out of 812 reviews
Rating 2 - Terrible. 12 out of 812 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location near station, Toyosu Market

Great location near Toyosu Market, especially if you want to walk to the fish auction early in the morning. (Note: auction is closed on sundays, wednesdays and holidays!) Near train station (Shijo-mae). Close to great restaurants and food mall. No sento (public bath), but there is one across the street. Room was spacious.
Nearby Toyosu outer market eateries
Stayed 1 night in May 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had kids drinking and smoking just right outside the hotel. Felt very unsafe.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Breakfast was great!!!
Stayed 2 nights in May 2025

10/10 Excellent

Yoav, Thornhill

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in May 2025

8/10 Good

Basma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2025

8/10 Good

Deniss

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really need to upgrade multilanguage skills of receptionists
Stayed 2 nights in May 2025

10/10 Excellent

junhyeok

Stayed 5 nights in May 2025

10/10 Excellent

MYEONGKEUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a short walk to the train station. Super convenient for visiting the Team Labs Museum and the fish market. Their hotel is clean, quiet, friendly for English speakers, and has a Lawson convenience store right next door so you can easily pick up snacks and essentials there when needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay in this area. The location is right by the water, offering a beautiful view of the city skyline especially beautiful at night. It’s conveniently located near Tokyo Big Sight. The room was spotless and everything was in perfect working condition. The staff were friendly, professional, and made check-in smooth and hassle-free. I would definitely stay here again!
Stayed 3 nights in May 2025

10/10 Excellent

Fritzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area that is not too far from the city.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ashlyn

Stayed 1 night in May 2025

10/10 Excellent

karyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a reasonable price. I’d seek these hotels out again as a first choice!
Stayed 1 night in May 2025

10/10 Excellent

Ivy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property because the hotel room is clean, quiet and modern. Highly recommended for those who want to experience the comfortable place with walkable distance to the public transportation.
Stayed 1 night in Apr 2025

10/10 Excellent

Nihal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Carmen

Stayed 4 nights in Apr 2025

10/10 Excellent

Svetlana, san jose

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay near the market. I think it’s worth the stay if you want to be close to market for 5am starts sushi da or the auction
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Erin

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Business traveller, Travelled with family, Travelled with group
Liked: Property conditions & facilities

My Tokyo stay

Great place to stay when visiting Tokyo with ready access to all attractions and sites in Tokyo
Stayed 5 nights in Apr 2025

10/10 Excellent

KWAN HUNG LEONARD, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025