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Hotel JAL City Tokyo Toyosu

4.0 star property

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Photo gallery for Hotel JAL City Tokyo Toyosu

[Upper Floor] Superior Queen Plus Room - Non-Smoking | 1 bedroom, in-room safe, blackout curtains, free WiFi
Lobby lounge
1 bedroom, in-room safe, blackout curtains, free WiFi
1 bedroom, in-room safe, blackout curtains, free WiFi
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061
  • teamLab Planets TOKYO
    ‪5 min walk‬
  • Toyosu Market
    ‪8 min walk‬
  • Tokyo Big Sight
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

[Upper Floor] Moderate Twin Plus Room - Non-Smoking | 1 bedroom, in-room safe, blackout curtains, free WiFi

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

1 bedroom, in-room safe, blackout curtains, free WiFi

[Regular Floor] Superior Queen Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

1 bedroom, in-room safe, blackout curtains, free WiFi

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

  • Sleeps 1
  • 1 Large Single Bed

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

1 bedroom, in-room safe, blackout curtains, free WiFi

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

1 bedroom, in-room safe, blackout curtains, free WiFi

[Regular Floor] Moderate Twin Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking | 1 bedroom, in-room safe, blackout curtains, free WiFi

[Upper Floor] Superior Twin Plus Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

1 bedroom, in-room safe, blackout curtains, free WiFi

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

  • Sleeps 2
  • 1 Single Sofa Bed

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking | 1 bedroom, in-room safe, blackout curtains, free WiFi

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

1 bedroom, in-room safe, blackout curtains, free WiFi

[Regular Floor] Superior Twin Room - Non-Smoking

  • River view
  • 27 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

1 bedroom, in-room safe, blackout curtains, free WiFi

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

  • City view
  • Sleeps 6
  • 3 Large Single Beds

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

1 bedroom, in-room safe, blackout curtains, free WiFi

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

1 bedroom, in-room safe, blackout curtains, free WiFi

[Regular Floor] Moderate Queen Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

1 bedroom, in-room safe, blackout curtains, free WiFi

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • Sleeps 6
  • 3 Large Single Beds

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

1 bedroom, in-room safe, blackout curtains, free WiFi

[Regular Floor] Deluxe Twin Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Hotel JAL City Tokyo Toyosu

Hotel connected to a railway/underground station in Tokyo with a restaurant
A restaurant, self parking and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. Change of towels is available on request
Hotel JAL City Tokyo Toyosu offers 330 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch LCD televisions come with digital channels, pay-per-view films and Netflix.

Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel JAL City Tokyo Toyosu. During your stay, you'll be connected to a railway/underground station and just a quick walk from teamLab Planets TOKYO. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, convenience store and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from teamLab Planets TOKYO and 5 minutes on foot from Toyosu PIT
There's a restaurant on site. Public spaces have free WiFi. Hotel JAL City Tokyo Toyosu also features multilingual staff, dry cleaning/laundry services, and a corner/local shop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
汐待茶寮 – On-site buffet restaurant.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,500 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 17 floors
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2400 for adults and from JPY 1200 for children
  • Covered self-parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Hotel JAL City Tokyo Toyosu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 491 out of 761 reviews
Rating 8 - Good. 206 out of 761 reviews
Rating 6 - Okay. 32 out of 761 reviews
Rating 4 - Poor. 21 out of 761 reviews
Rating 2 - Terrible. 11 out of 761 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
The hotel had large comfortable rooms, well appointed with nice views of the bay. Close to Planet Labs, Tokyo Fish Market and train station
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Bernardita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, a bit far from the the main attractions but with public transportation available close by. Breakfast area was spacious but food options were limited compared to previous hotels I've been in Tokyo. Room was clean and spacious compared to other hotels in Japan. Great view from the room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very modern hotel

Wonderful hotel, and great location for what we wanted!
Stayed 1 night in Mar 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald, Stouffville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying in Toyosu Jal city. My flight was delayed badly and the reception staff still serve me at 3:00am. There is also a shipping counter for mailing parcel and luggage. The room charge is not expensive. Lawson is at lobby. walking distance to fish market. overall, very nice performance .
Stayed 4 nights in Feb 2025

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne, Granada Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff. Will definitely stay again.
Stayed 3 nights in Feb 2025

8/10 Good

Cangjun

Stayed 1 night in Feb 2025

10/10 Excellent

vera

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay and after a long flight we could relax in the comfortable rooms. Thank you.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, property conditions & facilities

8/10 Good

Masahiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でアクセス良好

部屋は無駄に広くなく、清潔で快適でした。眺望も素晴らしかった。駅にも近く、飛行機でも新幹線でもアクセスが良いと感じました。
Stayed 1 night in Jan 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities

Good

The room was quite small ans there was no wardrobe to put clothes in. The plug in system was exclusively japanese, or USB, so make sure to have an adaptator or the right cables. Otherwise, it was perfect : good location, convenience shop open almost 24/24, very clean etc.
Stayed 3 nights in Jan 2025

10/10 Excellent

Blaine

Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erick

Stayed 3 nights in Jan 2025

10/10 Excellent

Arsham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to the toyosu fish market. The staff is also very friendly and eager to help. Transit into the tokyo core is good, but has strange and long routes elsewhere
Stayed 3 nights in Jan 2025

10/10 Excellent

Dicky

Stayed 6 nights in Jan 2025

10/10 Excellent

Dicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay at Tokyo. Not too crowded, great food nearby.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

james

Stayed 1 night in Oct 2024

6/10 Okay

Justin

Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Morgan

Stayed 2 nights in Nov 2024