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Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Bar (on property)
Bar (on property)
Property entrance
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Place, Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Place, Shinjuku Isetan
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Run Of House

Premium bedding, down duvets, desk, blackout curtains

Run Of House

  • Sleeps 2

View all photos for Economy Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(209 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(64 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple | Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Triple

  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin | Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Twin

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room

  • Sleeps 2

View all photos for Economy Double Room

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Twin Room With Sofa-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room With Sofa-Non-Smoking

  • Sleeps 2

View all photos for Standard Triple Room -Non-smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room -Non-smoking

  • Sleeps 3

View all photos for [Pure Wellness Room] Deluxe Triple Room - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Triple Room - Non-Smoking

  • Sleeps 3

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About this property

Hotel Sunroute Plaza Shinjuku

2 restaurants, a full-service spa and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 4-minute drive from Tokyo Imperial Palace and a few minutes from Shibuya Crossing
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza – This restaurant serves breakfast and lunch.
Kukon – This bar only serves dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power and water outage will take place on May 6, 2026 from noon to 8 PM. All facilities that use power, including car park, toilets, and hot water will not be available during this time. Late check-out and housekeeping service will be not available on this date.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1337 out of 2120 reviews
Rating 8 - Good. 598 out of 2120 reviews
Rating 6 - Okay. 127 out of 2120 reviews
Rating 4 - Poor. 31 out of 2120 reviews
Rating 2 - Terrible. 27 out of 2120 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sutida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience & nearby shopping center
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location bear Shinjuku trains tations, world-class shoppong and good dining choices either walkable or wirhin 15 minutes taxi ride. Staff were knowledgeable and very helpful and friendly. Rates 5*
Stayed 3 nights in Dec 2025

10/10 Excellent

Katie

Stayed 1 night in Dec 2025

8/10 Good

Hanh

Stayed 4 nights in Dec 2025

8/10 Good

Peter

Stayed 4 nights in Dec 2025

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, central location with various train hubs around. Only qualm would be the water pressure when turned to hot was very low but that was it.
Stayed 5 nights in Dec 2025

10/10 Excellent

Emaa

Stayed 5 nights in Dec 2025

10/10 Excellent

Cheng

Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Easy check in; the rooms were nice
Stayed 2 nights in Dec 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sunroute is very close to JR Shinjuku station. Shinjuku Station (JR, Ofakyu, and Keio) along with the subway lines makes for an important transportation hub for exploring the greater Tokyo area. The hotel caters to tourists. The staff are friendly and accommodating. So if you’re looking to hearing only Japanese, this isn’t your hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

SIONG BENG, Singapore

Stayed 7 nights in Dec 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One concern: bathroom ventilation is not sufficient; water droplets will condense and drop from the ceiling.
Stayed 4 nights in Dec 2025

4/10 Poor

Xiaolin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We travel a lot and this hotel fell below our expectation. Upon check in, we were directed to use the kiosk even though the front desk wasn’t that busy. It failed at the last step, we went through the steps again. Still it didn’t work and we had to ask for help. We didn’t get the instructions to put a sign on the door if we needed the room cleaned, naturally we were disappointed to find our room unattended after a busy day out. We will never recommend this hotel to our friends.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mark Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, spacious room and very accommodating
Stayed 5 nights in Dec 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good place & quiet
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
staff and location excellent
Stayed 8 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Customer service was spot on. Very clean.
Stayed 5 nights in Nov 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious because we got upgraded. Location was very convenient. Staffs were polite and friendly. Very convenient to book airport limousine bus to airport because it stopped at front of the hotel. Definitely will book this hotel for next visit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staffs were very friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alberto Maria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent customer service and customer care
Stayed 7 nights in Dec 2025

6/10 Okay

Natalie, Zephyr

Liked: Cleanliness, property conditions & facilities
Beds need to be a lot more comfortable. Room is very small. Staff were too keen on guests checking out right on the clock. Good location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Moshe

Stayed 7 nights in Nov 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and I really appreciated all the amenities that were accessible right near the elevator. Most times when I got back at night a lot of it was out but I learned to grab in the morning before heading out.
Stayed 2 nights in Nov 2025

8/10 Good

Yian Yi

Liked: Amenities
Great location, very comvenient. Not much of a service - we couldnt check in earlier despite willing to pay. Staff did not accede to our request to help us put our luggage in our rooms when the rooms were ready. Cleaning staff did not do a thorough job, leaving tissue and uncleared rubbish around.
Stayed 2 nights in Nov 2025

8/10 Good

Cesar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was pretty good. I would stay in the hotel again, but the rooms are a bit small. The staff was great. They were very helpful. I would give this hotel a eight out of 10.
Stayed 5 nights in Nov 2025

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