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Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Welcome to our lobby, featuring a reception desk, comfortable seating, and stunning city views.
Enjoy a drink at the hotel bar, where a long counter offers seating and a selection of bottles.
Relax in the stylish lobby with comfortable seating and decorative touches.
Two single beds with white linens, flat-screen TV, and a desk with a lamp and mirror.
Contemporary architecture meets sleek entrance.

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • 23.1 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • 18.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 26.2 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin | Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Twin

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 15.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(158 reviews)
  • 15.7 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple | Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Triple

  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Economy Double Room

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room With Sofa-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room With Sofa-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room -Non-smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room -Non-smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double Room

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Pure Wellness Room] Deluxe Twin Room With Sofa - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Twin Room With Sofa - Non-Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Run Of House

Premium bedding, down duvets, desk, blackout curtains

Run Of House

  • Sleeps 2
  • 1 Single Bed

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4.5 out of 5, Wonderful, (3655)
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About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, a short walk to Tokyo Metropolitan Government Building
2 restaurants, a full-service spa and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the location and the value of their stay
  • 9 minutes by foot from Tokyo Metropolitan Government Building and a 5-minute drive from Shibuya Crossing
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza – This restaurant serves breakfast and lunch.
Kukon – This bar only serves dinner. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person
  • Self-parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1161 out of 1923 reviews
Rating 8 - Good. 581 out of 1923 reviews
Rating 6 - Okay. 126 out of 1923 reviews
Rating 4 - Poor. 28 out of 1923 reviews
Rating 2 - Terrible. 27 out of 1923 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lazarus, Daly City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything they even had free umbrellas when it was raining. Very thoughtful people
Stayed 3 nights in Apr 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff. The room is small, but it is very clean
Stayed 2 nights in Apr 2025

6/10 Okay

Nereyda

Travelled with family
Liked: Staff & service, amenities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sommer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Close to Shinjuku station Close to restaurant ls and shops Limousine bus to airport pick up / drop off Definitely recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the main hub in Shinjuku, which has shopping and food options. The hotel was clean with lots of amenities. Rooms are on the smaller size, which makes things tricky with lots of luggage.
Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights at Sunroute plaza. Overall great experience. Conveniently located to station and walking distance to main city area. Hotel is very clean and well kept. Staff were helpful and friendly. Check in/out on a kiosk is quick and easy. The only negative for me was the uncomfortable pillow and the bed was a little firm. Other than that the stay was a solid 4/5.
Stayed 6 nights in Apr 2025

8/10 Good

LAW Shuk

Stayed 8 nights in Jan 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice, the staff were excellent, and the location was centrally located within walking distance to many areas of interest.
Stayed 5 nights in Apr 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two rooms at the hotel and found the queen bed room at bit on the small side but was clean and comfortable. Other room was a twin and for the extra room it had it was definitely worth the extra cost. Location was great for transport options and shops/food venues. Would recommend as an option.
Stayed 6 nights in Mar 2025

10/10 Excellent

Blas, IRVINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunroute hotel’s staff are great all of them were very friendly and helpful, entrance to metro station is literally next door (at right walking out from hotel, kind of hidden) across the street there is a food court, a coffee shop and a convenience store, great location to walk around, there is also a department store across the hotel, taking the escalator next to the metro station and crossing the pedestrian bridge.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ruth, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic find. Took the Narita Express from the airport to Shinjuku Station, then walked 2 blocks to the hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ross

Liked: Property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! We normally stay in Shibuya when we visit Japan, but we thought we’d try Shinjuku, and it’s awesome! Will probably come to this hotel again.
Stayed 7 nights in Apr 2025

8/10 Good

Kassidy

Travelled with family
Liked: Staff & service, amenities
This is a older property that is in a VERY CONVIENIENT area. The breakfast is good abd the staff helpfull but it is very worn. Have stayed there for the last 3 years, good price for shinjuku! Bathrooms are old and toilets consistantly leak from the base, maybe something to do with the prefab method of construction and age? Still recommend due to location. Would get room cleaned everyday because i think staff readjusts toilet so it sits better.
Stayed 9 nights in Mar 2025

10/10 Excellent

YONGSHENG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very near to Shinjuku and Yoyogi station. Across the road is Takashimaya. The staff were very friendly and helpful to our questions regarding Airport Bus services from their Hotel to airport.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My Fuji in full view at level5
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sunroute is a nice convenient hotel to stay in Shinjuku. It is close to the train station, shopping and dining options. It is also close to a lot of points of interest.I will highly recommend this to traveler that goes to Tokyo.
Stayed 1 night in Apr 2025

2/10 Terrible

Chee Keung

Stayed 1 night in Apr 2025

8/10 Good

Gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it is close to subway and shops. Shuttle bus is right at the hotel to take you to the airport. The only thing missing is they don’t provide any water or juice like other hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

I stayed here only becos the airport limo bus stops and picks up. Huge hotel, staff are impersonal and want you to do self check in and out . Rooms are not cleaned unless you ask for the service . Too impersonal and large for my liking .
Stayed 2 nights in Apr 2025

8/10 Good

Mick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful at check in and departure. The property was in a convent location, close to public transport which was handy to get around greater Tokyo area.
Stayed 6 nights in Mar 2025

10/10 Excellent

Francis

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 7 nights in Mar 2025