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Gobi's Kelso

3.5 star property

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Photo gallery for Gobi's Kelso

Lounge
A hotel dining table set with white napkins, a vase with flowers, and a bowl of bread.
Lounge
In-room safe, individually decorated, desk, iron/ironing board
Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Bayangol 4th Khoroo, Jasrai Street, 27/1, Ulaanbaatar, 16051
  • Place, Hunting Museum
    ‪2 min drive‬
  • Place, Gandantegchinlen Monastery
    ‪2 min drive‬
  • Place, Golden Temple
    ‪3 min drive‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪47 min drive‬

Room options

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About this property

Gobi's Kelso

Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Gobi's Kelso offers 15 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated accommodation includes desks. Fridges and coffee/tea makers are provided.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

During your stay at Gobi's Kelso, you're just a quick walk from KHANBURGEDEI Center. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Kelso
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Steps from KHANBURGEDEI Center and a 3-minute drive from Four Holy Peaks
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Gobi's Kelso. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Ulaanbaatar hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Kelso – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kelso

Things to do

  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • No lift

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gobi's Kelso

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Airport shuttle fee: USD 20 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
Gobi's Kelso offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Gobi's Kelso Hotel Ulaanbaatar
Best Western Gobi's Kelso Hotel
Best Western Gobi's Kelso Ulaanbaatar
Best Gobi's Kelso Hotel
Gobi's Kelso Hotel
Gobi's Kelso Ulaanbaatar
Best Western Gobi's Kelso
Gobi's Kelso Hotel Ulaanbaatar

Gobi's Kelso Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 62 reviews
Rating 8 - Good. 25 out of 62 reviews
Rating 6 - Okay. 8 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel i have stay,nice, recommend for family holiday...
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Stayed here as it was close to train station. The efforts of the lady at reception was exceptional. Her English was brilliant but her help in organizing a driver to Black Market and to Train Station was very much appreciated. It must be her business as she cared so much that we had a good stay. Thank You.
Stayed 1 night in Jan 2020
Verified

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within a 10 min walking distance of the train station & within a 5 min walking distance to the main Peace Avenue road.... I booked a standard room, which turned out to be a spacious 1 bedroom. It had a separate living room..... the room was well furnished & the bed was super comfy. The bathroom had one of those massage shower cubicles, but none of the water jets were functioning. Even the hot water was a little iffy, coming out either boiling hot or cold. The washbasin was inaccessible because the shower cubicle was too close to it & could only be used from the side. The bathroom was the spoiler in an otherwise pleasant experience. Sarah, from the main desk, deserves special mention, as she was very helpful in giving me suggestions of places to visit & helping me find a local SIM for my hotspot device. She also organized a great day trip out for me to the Chinggiz Khan Statue Complex......
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

The location is very close to the railway station, but I could walk most anywhere in Ub within 3km. Free breakfast at the hotel's table service restaurant. Very helpful receptionist who spoke Chinese and English. The only surprise was that the water was in the shower was a little dirty. Maybe this condition is normal in Mongolia, but could easily be fixed with a water filtration shower head.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property very good. Just a little out from everything for night life.
Stayed 6 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel in Ulaan Bator, very close to train station and easy to get there for early morning departures. Friendly and helpful staff. Rooms old but large and clean. Nice showers
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Our room was nice. The overall property needs updating.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Rakhi

Liked: Cleanliness, staff & service

Dated hotel

The receptionist was friendly spoke English quite well, but apart from that our experience at the hotel was poor. The carpet was worn, the fridge didn't work (which our receptionist was aware of prior to us telling her), the water in the shower didn't get beyond lukewarm, and overall the hotel felt poorly maintained. We booked this hotel because we thought we'd be able to walk to the train station in the morning, but the infrastructure between the hotel and the train station wasn't good, so we ended up just taking a car. We probably wouldn't stay here again.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The building and facilities need to be upgraded. The staff tried their best to make things work. They gave us a breakfast to.go.when we had a 4 am flight.
Stayed 1 night in Jun 2019
Verified

4/10 Poor

長谷川

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
モーニングコールは忘れさられるし、シャワーの熱湯は10分ぐらい出ない、空港送迎タクシーもお願いしたのに、時間通り来ない、テレビもホテル従業員が部屋へ来てやっと繋がりました。ただしホテル従業員の愛想はどなたも抜群でした
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! The hotel has an easy to arrange airport pickup which makes it super simple even when you’re arriving very late at night. The cost is 15usd and 100% worth it. We were also given a free upgrade when we arrived likely due to the fact that it was off season. An amazing extra! Breakfast in the morning was great. Sausage, eggs, salad, tea, coffee, yogurt, fruit, and toast with a number of spreads. Each breakfast is made fresh for each guest which was wonderful. The woman at the check in desk also spoke perfect English and was very kind and friendly.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and amenities better than most. Staff MUCH better than most!
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Xiaoyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful English-speaking front desk staff. Hotel restaurant pricey. Lots of authentic Chinese restaurants one long block east on the road that leads north from train station. Good - reasonable fixed-price shopping at "Made in Mongolia" stores 100m east of train station - walking distance from hotel.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brillant Hotel

This hotel is fantastic, the staff are amazing and couldn't do more for you. We had booked a trip to visit one of the national parks and because we were leaving before breakfast was served, the receptionist had ensured the chef (who cooked and amazing breakfast) had prepared us a take-away breakfast.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service

Passez votre chemin!!

Séjour assez catastrophique. Passé l’accueil très aimable du réceptionniste, les choses se gâtent rapidement. Nous découvrons des préservatifs usagés laissés au sol et à demi caché par le rideau! Néanmoins, le reste de la chambre (les draps et les services de toilette) est en apparence propre. Nous donnons du linge à laver à la blanchisserie mais ne récupérerons qu'une partie de notre linge, le reste ayant été perdu!!! et ce alors que nous sommes les seuls clients à avoir donné notre linge à laver!!! La réceptionniste, elle aussi très aimable, fait son possible pour retrouver notre linge mais il a disparu. Contacté par téléphone, le manager de l'hôtel, arrogant et peu compréhensif, prétend que notre linge serait dans notre chambre! Il ne se déplacera jamais à l'hôtel ni le soir même ni le lendemain matin. Nous repartirons sans notre linge perdu. L'hôtel est à proximité de la gare (700m) mais loin du centre de la ville (taxi obligatoire). Aucun commerce à proximité.
Stayed 1 night in Jul 2018
Verified

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for your kind attention

Very close to the train station but kind of far from downtown. The staff very helpful and nice and ckean place. Excellent breakfast. Will recommend it.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Mash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切な接客だった。シャトルを頼んだら道中必需品を買うため寄り道をしてくれた。 部屋も広くて快適だった。
Stayed 1 night in Jul 2018
Verified

8/10 Good

TOSHIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アットホーム的で良かった

気軽に話しかけてくれるスタッフで気を使わず宿泊できた。 但し、最終宿泊日の夜に左右の部屋で配管工事を夜通しされたのにはびっくりした。 疲れもあって睡眠は取れたがもう少し配慮が必要。
Stayed 4 nights in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great Staff, Not Perfect

I couldn’t have asked more from the staff, they did their absolute best to help me arrange plans and meet needs. The things I didn’t enjoy were out of their control. The hot water on top floors is having issues due to pump so it takes minimum 20 minutes to warm up, which is annoying but also incredibly wasteful. The location is a bit run down and not convenient to anything- except the train station, which is close by. The airport “shuttle” was a beat down generic van that smelled of smoke; I expect better from Best Western. Other than that, spacious rooms, clean, good housekeeping, etc. Ultimately recommend but know what you’re getting into, and remember that this is pretty good for Ulaanbaatar.
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Kaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the BEST stays.

Staff were super accomodating; meals were sumptuous (although we only have breakfast); facilities were just what we needed; internet... fast. It exceeded my expectations.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great large beautifully furnished room with ultra high tech shower. The best part was the incredible service from Gana at the front desk, who went way out of his way to accommodate us with our requirements. The epitome of excellent customer service!
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel experience!

The hotel itself deserves 10/10 score. It is very clean and serves generous breakfast. The wifi is very fast. The hotel staff are the best! They went the extra mile from the moment we were picked up at the airport until the time we were dropped off the train station. They helped us find a traditional costume rental shop, booked our taxis and spoke to the driver to take us where we wanted to go. I highly recommend this hotel for those who plan to visit Ulaanbaatar.
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value close to the train station

Overall a nice experience. The staff was extremely friendly and helped with several things. The room was big and offered everything needed. Especially TV channel selection was huge. Only minor issue was that the shower took a long time to get the water warm. The breakfast was cooked to order, which was a pleasant surprise. The surroundings were OK, city center accessible either by foot or a quick taxi ride. I would stay here again.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the deluxe room

Once again hotel staff were very friendly and helpful. We really enjoyed the deluxe room's space and large windows; as well as the shower and larger bathroom. I would definitely recommend this hotel.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

The young man working the front desk was very friendly and extremely helpful. He was quick to order us a cab or give helpful advice. He made us feel very welcome on our first trip to Ulan Bator.
Stayed 1 night in Jul 2017