"Overall was a solid stay. The self check in worked for us with no flaws. The room was clean. Everything in the room worked. Have to agree with other reviews though the AC is not strong at all. Had it on high all weekend. Luckily it wasn’t too hot this weekend but I can see how the room would be hot ..."

"We love this hotel, out of every hotel that we’ve stayed at in pigeon Forge Gatlinburg. This is definitely going to be our preferred hotel to stay at in Gatlinburg"

"Pricey, but a nice kitchen and tight on the beach."

"Front desk employee was very friendly and helpful its was nice 👌"

"The pool was amazing!!"

"We liked the property and staff were very friendly and helpful. Bed was terrible. We would visit again"

"Toilet seemed low and beds were too soft."

"This property is in dire need of updates and repairs. The carpet is torn in many of the common hallways and at least three elevators are out of service. There is a tree near one of the entrances that drops a lot of leaves which got into the hallway. Every we were there so were the leaves. It is obvious ..."

"The property was a little out dated but great place to stay over all. We really enjoyed the indoor pool and spa. The room was very clean and comfortable. Will definitely stay there again."

"Very clean , breakfast was good, Indoor and outdoor pool was clean Hottubs were very nice"