"Todo magnífico, excepto que no teníamos conocimiento que al día siguiente de nuestra estancia se haría “mantenimiento anual” del hotel y eso conlleva algunas molestias de encontrar material diverso y trabajadores en algunos pasillos. Se entiende esta situación, pero no fuimos advertidos previamente ..."

"Staff were very friendly and accommodating. Property was very clean and quality of drinks and food was overall very good."

"The staff were all top tier. Mary is the best bartender. The spa services were amazing! The casino needs an update. The property was under construction so not all amenities were available. All dining options are closed between 10a-12p and you only have the option of ordering room service."

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"Staff. Each one the staff member made us feel special. I can tell that they enjoy what they do. It’s a unique experience"

"This was are first time with Excellence. It was absolutely amazing. The staff went above and beyond making sure you had everything need. Cesar and Jose at the bar were amazing. Will definitely be back here soon."

"Poll was great and waiters were fantastic. Room wasn’t as clean."

"The pool was not crowded and noisy. The food was very good. Note that their restaurants are not buffet style as in other inclusive resort. Food portions are ample for someone small. If you want more, you can just order as many plates as you want. Only slight issue I saw was staffing was light so ..."

"We love Sandos! The entire staff is always so welcoming and wonerful. But, Norma and Joel are the BEST!! We keep coming back to Sandos because of Norma's beautiful energy and smile, and Joel's hospitality and friendliness can't be beat! They are always working HARD and ALWAYS smiling!! We will be ..."

"Beautiful resort, stunning beach and family friendly! Highly recommend!"