"The resort was very nice. Most of the staff was friendly but after two days we were asked to change rooms because a time share member was checking in and the room we got was at the end of the resort and had bugs. We also NEVER got the suite we paid for"

"The gentlemen who checked up in was very very very rude but everyone else was fabulous."

"It was verh nice😊"

"This resort was amazing. The wide variety of dining and activities was endless. As nice as my room was, we weren’t in it much. I would go back without question!"

"Everything about Hyatt Ziva Cancun was fantastic! The food, the staff, the attentiveness, the kindness and the other travelers who stayed there! There is absolutely nothing negative to say about this property. And over 30 years of traveling, hands-down this place is the best in every category! We ..."

"Amazing service and hotel. Highly recommend."

"The hotel was beautiful, had several different pools so it never felt crowded and the food far exceeded my expectations for an all-inclusive. We will definitely be coming back!"

"Very quiet and reasonable price"

"Excellent service"

"I had a wonderful time at RIU Palace. The view was amazing and the dining options were excellent. The food did not disappoint night after night. I will definitely visit again. I can’t stop talking about it. Thank you Maria for making my check in quick and easy."