"The check-in process was easy, the staff were super friendly and helpful. The room was bigger than I thought it would be but was very clean and organized, it was a wonderful stay. Would recommend this hotel to all my friends and family traveling to Chicago."

"Excellent location. Quiet, clean and comfortable."

"Great"

"The area around this hotel is not the best, homeless folk and lots of sirens and noise."

"Great location, but one must be careful with your valuables in this neighbourhood. The staff were mostly great, upgrading us to a much nicer room with a balcony on the Royal Plaza. The A/C did not work well, but it was good enough."

"Great hotel"

"Property was nice and clean room was very clean bed was hard but other than that it was good and close to everything walking distance"

"Access"

"Middle of Chinatown - bijou and chic boutique hotel with plenty of free amenities"