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Aparthotel

Apartamentos HG Tenerife Sur

3.0 star property

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Photo gallery for Apartamentos HG Tenerife Sur

2 outdoor pools, pool umbrellas
Breakfast (EUR 8 per person)
Lobby sitting area
Standard Apartment (Balcony/Terrace) | 1 bedroom, desk, blackout curtains, iron/ironing board
Reception

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
Avenida de Ámsterdam, 3, Los Cristianos, Arona, Tenerife, 38650
  • Los Cristianos Beach
    ‪10 min walk‬
  • Las Vistas Beach
    ‪15 min walk‬
  • Siam Park
    ‪4 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪12 min drive‬

Room options

View all photos for Standard Apartment (Balcony/Terrace)

Standard Apartment (Balcony/Terrace) | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Apartment (Balcony/Terrace)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Double Room Single Use, 1 Single Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Double Room Single Use, 1 Single Bed

  • 30 sq m
  • Studio
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Studio, 1 Bedroom

Standard Studio, 1 Bedroom | Living area | 24-inch TV with satellite channels

Standard Studio, 1 Bedroom

  • 30 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

Similar properties

Property grounds

Apartamentos HG Cristian Sur

  • Pool
  • Kitchen
  • Restaurant
  • Laundry
3.9 out of 5, Good, (180)
The price is €135
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Apartamentos HG Cristian Sur

About this property

Apartamentos HG Tenerife Sur

Family-friendly aparthotel connected to the convention centre in Arona with 2 outdoor swimming pools
This smoke-free aparthotel features 2 outdoor pools, a restaurant and a fitness centre. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus a furnished balcony and a TV with satellite channels. WiFi, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Limited housekeeping is available.
Apartamentos HG Tenerife Sur offers 189 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies. Televisions come with premium satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include baths or showers and bidets.

This Arona aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Apartamentos HG Tenerife Sur, you're connected to the convention centre and just a quick walk from Los Cristianos Beach. Features include 2 outdoor pools, a restaurant and a gym. Built in 1983, this comfortable aparthotel has 189 apartments. Each apartment offers a kitchenette and a furnished balcony.
  • Each apartment offers a kitchenette, a furnished balcony and satellite TV
  • Enjoy a bite to eat at Las Flores, a buffet restaurant that serves international cuisine
  • Buffet breakfast offered for a fee
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • 9 minutes by foot from Los Cristianos Beach and a 4-minute drive from Siam Park
Apartamentos HG Tenerife Sur offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this aparthotel measures 1076 square feet (100 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Apartamentos HG Tenerife Sur.

This 3-star Arona aparthotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Las Flores – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Las Flores – On-site bar. Open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Beach

  • Beach nearby
  • Beach loungers
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: WiFi (EUR 5 per day)
  • Available in some public areas: WiFi (EUR 5 per day)

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Car hire

Restaurants on site

  • Las Flores
  • Las Flores

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Refrigerator

Dining

  • Buffet breakfast available for a fee: EUR 8 for adults and EUR 4 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch TV with premium satellite channels

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Conference centre (1,076 square foot of space)
  • Desk
  • Meeting room

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (limited availability)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a village
  • In the city centre
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Racquetball/squash
  • Scooter/moped rentals
  • Shopping
  • Boat tours nearby
  • Ecotours nearby
  • Game drive nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 189 units
  • 5 buildings
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Built in 1983
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Apartamentos HG Tenerife Sur
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona
Apartamentos HG Tenerife Sur Arona
HG Sur
HG Sur Tenerife
HG Tenerife
HG Tenerife Sur
Tenerife Sur
Apartamentos HG Tenerife Sur Hotel Arona
Apartamentos HG Tenerife Sur Hotel
Apartamentos HG Tenerife Sur Apartment Arona
Apartamentos HG Tenerife Sur Apartment
Apartamentos HG Tenerife Sur Arona
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona

Apartamentos HG Tenerife Sur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 472 reviews
Rating 8 - Good. 220 out of 472 reviews
Rating 6 - Okay. 110 out of 472 reviews
Rating 4 - Poor. 28 out of 472 reviews
Rating 2 - Terrible. 13 out of 472 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, room comfort

All good

Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort

Very good, very nice

Had a lovely return stay. Studio really clean and modern, cleaned every day regular towel change - If you like a pool it seems pleasant although people seem to be waiting at 9am for them to be unlocked. Good area everything in walking distance
Stayed 8 nights in Jan 2025

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Enjoyed the holiday

Nice hotel.staff very efficient and friendly. Rooms comfortable could do with a bit of updating. Pool area great. Stayed in nov so had no problem getting a sunbed. Good location with lots of bars and restaurants nearby. 15 min walk to beach.
Stayed 5 nights in Nov 2024

6/10 Okay

Stuart

Travelled with family
Liked: Cleanliness

Ok but could be great

Great location,rooms run down and outdated,solid foam mattress 😲very slippery at poolside,nice pool bar,if you can get a sunbed,no iron,iron board,brush ,mop etc,no air con. Hade a good time, though would have preferred not to be looking at the road. Some staff helpful ,others very unhelpful
Stayed 7 nights in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, amenities
The only criticisms about the appartment was that there was no air conditioning: it was hot in the bedroom and couldn’t sleep. The shower was awkward as the shower head faced the shower curtain so the bathroom was easily flooded. Good maid service and helpful hotel staff. Brilliant swimming pool.
Stayed 5 nights in Sep 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartments lovely pool area which gets sun all day.the staff are very friendly and helpful.the area surrounding these apartments are filled with great bars and restaurants.
Stayed 7 nights in Sep 2024

4/10 Poor

Gracie Rhiann

Travelled with partner
Disliked: Property conditions & facilities
Expedia are mis-selling this properly. It no longer looks anything like the pictures advertised and there is no information on the listing advising of the huge construction site right behind the hotel causing a lot of noise. This was our 2nd stay here and it will certainly be the last. If you want a good night's sleep, do not stay here. Every night we were kept awake by noises within the hotel. If anyone around you has their Aircon on, you're kept up with a constant whirring/washing machine type noise. I had ear plugs in and could still hear it. The hallway lights outside the room buzz and the fridge also buzzes very loudly. Far from a peaceful stay. One night a pipe on the grounds was letting off an awful beeping noise. We even considered checking out early due to lack of sleep but due to only staying 3 nights, and the cost of going elsewhere we stayed and put up with it as Expedia couldn't guarantee a refund if we left. The sunbed and pool situation is ridiculous. All beds are reserved by the crack of dawn so unless you want to wake up at 5am on holiday, you won't get a bed. Hotel has signs up saying you can't reserve but they don't enforce this. The lifeguard packs all sunbeds away at 17:30, which for a holiday hotel is ridiculous when they sun is still shining way beyond that. They start packing up around you, so youre made to feel like you need to leave and can't use the pool beyond that time. They'll start jet washing the sides down around you too.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 10 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
Very nice nd good location
Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Travelled with partner
I feel not just the hotel but the area appears scruffier than our last stay , one year ago.
Stayed 7 nights in May 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big pool area with lots of sun beds
Stayed 5 nights in Apr 2024

4/10 Poor

Hannah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is tired and needs renovation. Kitchen amenities extremely basic and nothing provided to clean with. Pictures definitely look nicer than what you actually get. Pool is almost impossible to use as there are too many rooms for the size of the pool / sunbeds provided and despite signs, people reserve towels and staff do not monitor this, all sunbeds taken with an empty pool by 8am. Pool does not have a pool bar in the middle as shown on photos. They were also renovating directly under our room from 7:30am-4pm every day and there was no warning of this. Overall- good area / close to everything in walking distance for Los Cristianos, but would not recommend as properties of a similar price seem a lot nicer.
Stayed 6 nights in Apr 2024

4/10 Poor

Lee

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Emily

Travelled with family
Liked: Room comfort
Stayed 8 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

mick

Liked: Cleanliness, room comfort

Week away

Apartments were a little “tired” and needed some decoration and updating. For example the bathroom ceiling paint was peeling off.
Stayed 7 nights in Feb 2024

8/10 Good

julian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2024

6/10 Okay

Anthony

Stayed 6 nights in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort

Tenerife

Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
Stayed 3 nights in Nov 2023

8/10 Good

David

Liked: Room comfort
Stayed 8 nights in Aug 2023

4/10 Poor

amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff rude and not helpful at all
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Never again

Well after arriving at a hotel I stayed at a few years ago, I was really surprised as how down hill it’s gone. We arrived and we’re greeted by a very grumpy chap who asked for our passports and once he’d finished with them, they were threw them under the glass back at us. We had a room on the 2nd floor overlooking the main road opposite our the Christian Sur. The room had a very cheesy smell and once I opened the fridge, it smelt like a fisherman’s bait box which had contained maggots in. It stunk to high heaven and there’s no way I’d store butter / bread in there as it would contaminate everything. The bathroom was absolutely vile, I’ve taken photos of the toilet, shower and sink, all of which seem to have dodged the cleaners since 2000. The toilet was stained and dark in colour, the bathroom tiles had stains on and then the sink had ring marks on from where someone has had their false teeth in a glass overnight. Oh there’s a welcome tray in the bathroom which is also filthy. The ceiling fan in the tv room made a horrible clicking for the duration of my stay whilst being used, but the icing on the cake was on the lastnight, even that had given up the will to function anymore, it decided to come off its mounting as I was watching tv and ended up being suspended by two wires. Having already spoken to reception about previous issues, the staff weren’t bothered about anything apart from taking your money from you. I’ve taken plenty of photographs
Stayed 8 nights in Jun 2023