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Aparthotel

Ona Beverly Hills Heights

3.5 star property

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Photo gallery for Ona Beverly Hills Heights

Outdoor pool, pool loungers
Reception
Terrace/patio
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Sierra Nevada 1, Arona, Tenerife, 38650
  • Place, Los Cristianos Beach
    ‪17 min walk‬
  • Place, Las Vistas Beach
    ‪4 min drive‬
  • Place, Siam Park
    ‪4 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪12 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartments 1 bedroom (2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartments 1 bedroom (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom (2+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 1 bedroom (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 2 bedrooms (2+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 bedrooms (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 1 bedroom (1+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 1 bedroom (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom (1+2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 1 bedroom (1+2)

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Apartment 2 bedrooms (1+2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 bedrooms (1+2)

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 2 Single Beds

View all photos for Apartment 2 bedrooms

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 bedrooms

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments 2 bedrooms (2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartments 2 bedrooms (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments 2 bedroom (3)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartments 2 bedroom (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (4)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 bedrooms (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (5)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 bedrooms (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (3+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 bedrooms (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (4+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 bedrooms (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments 2 bedrooms (1+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartments 2 bedrooms (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (2+2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 bedrooms (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms (3+2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms (2+3)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (1+3)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 bedrooms (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (1+4)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 bedrooms (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartament 1 bedroom vista mar

In-room safe, blackout curtains, free WiFi, bed sheets

Apartament 1 bedroom vista mar

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartments 1 bedroom vista mar (2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartments 1 bedroom vista mar (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartments 1 bedroom vista mar (3)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartments 1 bedroom vista mar (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom vista mar (2+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 1 bedroom vista mar (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom vista mar (1+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 1 bedroom vista mar (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom vista mar (1+2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 1 bedroom vista mar (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartament 2 Bedrooms vista mar

In-room safe, blackout curtains, free WiFi, bed sheets

Apartament 2 Bedrooms vista mar

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (1+2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (1+2)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (1+3)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (1+4)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (2+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (2+1)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (2+3)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (3+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (3+2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (4)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (4+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 Bedrooms vista mar (5)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments 2 bedroom vista mar (3)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartments 2 bedroom vista mar (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments 2 Bedrooms vista mar (1+1)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartments 2 Bedrooms vista mar (1+1)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments 2 Bedrooms vista mar (2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartments 2 Bedrooms vista mar (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrroms vista mar (2+2)

In-room safe, blackout curtains, free WiFi, bed sheets

Apartment 2 bedrroms vista mar (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Ona Beverly Hills Heights

Aparthotel with a sauna, near Los Cristianos Beach
Along with an outdoor pool, this smoke-free aparthotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a coffee/tea maker. Housekeeping is available once per stay.
Ona Beverly Hills Heights offers 113 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Accommodation at this 3.5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Ona Beverly Hills Heights. During your stay, you'll be within walking distance of Los Cristianos Beach. You'll find features such as free WiFi in public areas, plus an outdoor pool and a gym. This comfortable aparthotel has 113 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony or patio and a living room
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Los Cristianos Beach and 6 minutes from Siam Park
Ona Beverly Hills Heights offers its guests an outdoor pool, a sauna, and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at Ona Beverly Hills Heights.

This 3.5-star Arona aparthotel is smoke free.

THE SET Patio Bar – On-site gastropub. Happy hour is offered.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa services
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Restaurants on site

  • THE SET Patio Bar

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels
  • Library

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 113 units
  • Bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in time starts at 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.0 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number A38083101
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Suites Beverly Heights Aparthotel Arona
Suites Beverly Heights Aparthotel
Suites Beverly Heights Arona
Beverly Hills Heights
The Suites at Beverly Heights
Beverly Hills Heights Excel Hotels Resorts
Beverly Hills Heights - Excel Hotels & Resorts Arona
Beverly Hills Heights - Excel Hotels & Resorts Aparthotel
Beverly Hills Heights - Excel Hotels & Resorts Aparthotel Arona

Ona Beverly Hills Heights Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 316 reviews
Rating 8 - Good. 120 out of 316 reviews
Rating 6 - Okay. 23 out of 316 reviews
Rating 4 - Poor. 7 out of 316 reviews
Rating 2 - Terrible. 5 out of 316 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ideal. Room had bit wear and tear but did not effect stay. Clean. Apartment was large. All amenities worked. Pool was nice. Lunch menu was good and reasonable priced. Was a struggle to get back up hill but only 20 mins walk to beach front.
Stayed 3 nights in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maryrose

Travelled with family
Liked: Cleanliness, room comfort

Excellent place to stay

Excellent hotel food was brilliant for breakfast my daughter enjoyed the pool and music . Thr entertainment staff are excellent. Have been here twice now and will definitely stay again thank you !
Stayed 4 nights in Jul 2025

10/10 Excellent

Muhammad Bilal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing spacious room 2 balcony front and back bed mattress was perfect for my liking bit firm not so soft slept amazing. Quiet over night not noisy from street or surrounding. Breakfast had good variety. Will definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a good location with friendly and helpful staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Everything was lovely, suited our family of 5 perfectly. My little girl took a fall on one of the ramps by pool 3, both the lifeguard and the bar man came to know if we needed anything, so kind of them. Would have no hesitation in going back there. All facilities were being cleaned regularly, staff were all lovely.
Stayed 7 nights in Jun 2025

8/10 Good

Elaine

Stayed 5 nights in Jun 2025

10/10 Excellent

Kingsley

Travelled with group
Liked: Cleanliness, room comfort
Really great hotel really seamless with other Ona hotels. Great service
Stayed 5 nights in Jun 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, room comfort

Short Stay at Beverley Hills Heights

We only stayed one night as we had just decided to add an additional Day to our holiday staying at a different complex, but everything was perfect. The reception staff were so lovely and helpful, a real credit to the place. We will look to come back again in the future for a longer stay.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Amazing the staff couldnt if been better
Stayed 4 nights in May 2025

2/10 Terrible

Robin

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, property conditions & facilities
Really nice hotel when I was able to check in at 17:00 it was quick and easy. Room was nice and spacious and very clean. Lovely pool area and the lifeguard was great with my young daughter
Stayed 6 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love it here so clean. Pools lovely lots for kids to do. Hill was a bit of a mission but we got scooters or taxi for a few euro
Stayed 10 nights in Apr 2025

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable hotel and area. Our family enjoyed the meals and swimming. The staff was very attentive.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven, Hornchurch

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely clean quiet complex. It’s at the top of a hill so the walk up can be challenging but the views once you get there are great. Make sure you get an ocean view room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, room comfort
When we got to the hotel we were quite early for check in but we were allowed to put our luggage away and enjoy the pool whilst we waited! The lady on the reception desk was really polite and helpful. When we later checked in for our room it was fantastic! We stayed in the family suite and it was wonderful! I've never seen a hotel room like it. We could have lived there! The hotel was clean which is the only thing we require. We only stayed one night as we did a weekend trip, but my daughter is already asking to go back to do a week there!
Stayed 1 night in Mar 2025

10/10 Excellent

s

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Great

Good value. On edge of los Cristian is so nice and quiet and high up for nice views of sunset. Great staff. Not particularly modern but comfy and very spacious.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Room comfort
Stayed 1 night in Feb 2025

8/10 Good

Armil

Liked: Cleanliness, room comfort
El aire acondicionado cuando llegue no enfriaba . Después vino un mecánico y lo echo andar pero a los días la misma historia estuve 4 días con calor y cuando le dije a la recepción lo volvieron a echar a enfríar . No entendí nada 😁.Clonclusiones mal servicio con el aire acondicionado
Stayed 9 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Dec 2024

4/10 Poor

Man Wai

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, room comfort

Highs and lows of the Beverly Hills Heights

Arrived 1:30pm. Checked in and luggage stored. Room not available until 4pm. Requested a seaview when booking in March. None available. Was offered to upgrade to the Penthouse with all round views, hot tub and bed & breakfast for £300 extra for 3 of us - so why not. Been several times so knew what was on offer. No hot water for showers until part way into 2nd day. Room wasn't cleaned for check in time 4pm. Hot tub was cleaned either until day 3 - certainly not what was expected for upgrade fee. All sorted in the end and got offered free BBQ tickets, not that we would go anyway. Pool was nice and clean and plenty of loungers. Victor the lifeguard remembered us from previous stays which is always nice. He is one hell of an artist too.... Breakfast is in the sister hotel Mirage. Same as last year. Some days better than others, lots of choices, something for everyone. Only criticism is hot selection could do with being warmer as it was always luke warm. Beds comfy but firm. One single long firm pillow each which took some getting used to. The hotel looks lovely from the outside, especially lit up at night, but it is a bit dated and seriously needs to invest in some lifts as its all stairs which is a nightmare carrying the luggage up & down. Im not going to moan as love Los Cristianos. It always feels and looks clean and looked after. The upside being at the top of LC is you get great view's if you're sea facing. The downside is the oncoming heart attack walking up the hill!
Stayed 7 nights in Nov 2024

10/10 Excellent

Seema

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
lovely aparthotel, heated pool. Victor the pool lifeguard was the star of the hotel. He could not help enough. The rest of staff were helpful and friendly. Note it is a steep hill about 20minutes to the beach. Hourly transport provided can fill up, but only 5-7 euros by taxi. Supermarket on the corner very useful and decent prices
Stayed 10 nights in Nov 2024