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Motel One Barcelona - Ciutadella

3.0 star property

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Photo gallery for Motel One Barcelona - Ciutadella

Terrace/patio
Daily buffet breakfast (EUR 14.50 per person)
Property entrance
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Passeig de Pujades, 11-13, Barcelona, 08018
  • Place, Parc de la Ciutadella
    ‪2 min walk‬
  • Place, Arc de Triomf
    ‪3 min walk‬
  • Place, Barcelona Cathedral
    ‪11 min walk‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪18 min drive‬

Room options

View all photos for THE ONE

Premium bedding, in-room safe, desk, blackout curtains

THE ONE

8.6 out of 10
Excellent
(102 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for THE ONE with view

Premium bedding, in-room safe, desk, blackout curtains

THE ONE with view

8.8 out of 10
Excellent
(32 reviews)
  • 16 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for THE ONE with terrace

Premium bedding, in-room safe, desk, blackout curtains

THE ONE with terrace

  • Sleeps 2
  • 1 Queen Bed

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About this property

Motel One Barcelona - Ciutadella

Hotel with a bar, near Port de Barcelona
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site.
Motel One Barcelona - Ciutadella offers 301 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Motel One Barcelona - Ciutadella. During your stay, you're just a quick walk from Parc de la Ciutadella. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and a terrace
  • Guests have great things to say about the location and the helpful staff
  • 13 minutes by foot from Barcelona Cathedral and a 2-minute drive from Plaça de Catalunya
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Motel One Barcelona - Ciutadella also features a terrace, a garden, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Barcelona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 14.50 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.50 per person
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Motel One Barcelona-Ciutadella Hotel
Motel One BarcelonaCiutalla
Motel One Barcelona Ciutadella
Motel One Barcelona Ciutalla
Motel One Barcelona Ciutadella
Motel One Barcelona - Ciutadella Hotel
Motel One Barcelona - Ciutadella Barcelona
Motel One Barcelona - Ciutadella Hotel Barcelona

Motel One Barcelona - Ciutadella Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alix

Liked: Cleanliness
Everything was perfect
Stayed 1 night in Jun 2025

10/10 Excellent

bo

Travelled with family
Disliked: Amenities
Great hotel to stay at for the trip to Barcelona. Quiet and convenient, but don’t expect much in room amenities, there is no coffee machine and mini refrigerator.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the more reasonable priced hotels I found that is walking distance to the popular areas. The room is small but very clean. The rooftop bar was a huge plus, we went up there each night and grabbed a drink before heading out. Plenty of room to sit and drinks were not expensive at all as well. I’d recommend this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for exploring the Gothic Quarter and Ciutadella Park. We had a blast and the hotel room was perfect for the price.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel One a Plus

Beautiful hotel lobby and dining. Roof top bar a plus. Delicious breakfast. Comfortable room, shower great. Friendly and helpful staff to me as an English speaker. Excellent location across from the park, and near outside restaurants and convenience store. Taxis nearby.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jaime

Stayed 1 night in Sep 2025

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, staff & service
It was across from the park which was nice. Restaurant next door was terrible but better restaurants are definitely in walking distance. Arc de Triomf is right around the corner. Be cautious of pick pocketers as my husband who is 6'3" was mugged while we walked next to a children's park leaving the restaurant after brunch in early afternoon.
Stayed 3 nights in Sep 2025

2/10 Terrible

Maya

Stayed 3 nights in Sep 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love motel one

I love motel one. They are stylish comfortable the price is great and the breakfast is amazing!! The blue candies at the front desk are addicting! Always well located. Love this chain!
Stayed 2 nights in Sep 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Zayd

Stayed 4 nights in Sep 2025

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent one night stay

The hotel was way better than expected. Everything was clean and new and the staff was very friendly. The breakfast was amazing. Our bed was comfortable the room was clean. We had a view of the park and the windows kept the sound of the street out completely.
Stayed 1 night in Sep 2025

6/10 Okay

Sandy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
For $300 a night the room was the size of a postage stamp. Our flight got us in at 9 am and couldnt get into room till 3 pm. We waited all day. At 2 pm we sat in the lobby waiting on them to tell us our room was ready. They never did. At 2:30 i noticed all the people coming in were getting their rooms. They knew we were waiting but never said a thing. We were sitting right in front of the reservation desk and had asked if they would have a room before 3. I was disappointed in their customer service.
Stayed 1 night in Sep 2025

10/10 Excellent

Clyde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! Our flight was early and we requested if we can check in early. They made us check in as soon as they had rooms. Two hours earlier than their regular check in time. Staff was also very accommodating!
Stayed 1 night in Sep 2025

10/10 Excellent

Sylvie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, should offer free coffee/tea for guest
Stayed 3 nights in Sep 2025

10/10 Excellent

RABINDRA NATH, Chattogram

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Gareth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly excellent hotel in a fabulous location. Very friendly and accommodating staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Oksana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfortable rooms in a great location.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing negative to say. Well definitely stay again when we come back
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Stayed 7 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Service is not 5 ⭐️

Disappointed that the hotel refused to go the extra mile to help me recover a lost valuable. It would have taken 15 minutes of their time to ensure its safe return, as I could track the item electronically. I offered to pay a generous reward for their help but management coldly turned me down. Ultimately, another company came through, and I got my item back. I stayed at this specific hotel twice for its convenient location to the Nord bus station.
Stayed 1 night in Aug 2025

8/10 Good

Hamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was clean, and the lobby was beautifully designed. The location provided convenient access to downtown, which was a positive aspect. However, the room was very small and lacked basic in-room amenities such as a refrigerator, coffee maker, plates, spoons, or cups.
Stayed 7 nights in Aug 2025