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Hacienda Morelos Beach Front Hotel

3.0 star property

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Photo gallery for Hacienda Morelos Beach Front Hotel

Outdoor pool, pool loungers
Reception
Habitación Deluxe, vista al mar | 1 bedroom, in-room safe, desk, bed sheets
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪2 min walk‬
  • Ojo de Agua Beach
    ‪3 min walk‬
  • Puerto Morelos Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Habitación Superior, vista al Mar (No balcony)

Habitación Superior, vista al Mar (No balcony) | 1 bedroom, in-room safe, desk, bed sheets

Habitación Superior, vista al Mar (No balcony)

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Deluxe, vista al mar

Habitación Deluxe, vista al mar | 1 bedroom, in-room safe, desk, bed sheets

Habitación Deluxe, vista al mar

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Premium, Vista al Mar

Habitación Premium, Vista al Mar | 1 bedroom, in-room safe, desk, bed sheets

Habitación Premium, Vista al Mar

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Outdoor dining | Breakfast, lunch, dinner served; local and international cuisine

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

1 bedroom, in-room safe, desk, bed sheets

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Sea View

1 bedroom, in-room safe, desk, bed sheets

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Beach/ocean view

Hotel Arrecifes Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (508)
The price is €81
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Hotel Arrecifes Suites

About this property

Hacienda Morelos Beach Front Hotel

On beach with outdoor pool, near Puerto Morelos Town Square
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hacienda Morelos Beach Front Hotel. During your stay, you're just a quick walk from Puerto Morelos Town Square. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local and international cuisine while dining at Muelle Once
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the beach
  • Just a 3-minute walk from Puerto Morelos Town Square and 12 minutes by car from Puerto Morelos Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle during limited hours is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hacienda Morelos Beach Front Hotel. Free self parking is available. A complete renovation of Hacienda Morelos Beach Front Hotel was completed in December 2016.

Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.

Muelle Once – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muelle Once

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Renovated entire property - December 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hacienda Morelos Beach Front Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 277 out of 764 reviews
Rating 8 - Good. 299 out of 764 reviews
Rating 6 - Okay. 111 out of 764 reviews
Rating 4 - Poor. 41 out of 764 reviews
Rating 2 - Terrible. 36 out of 764 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service
Great location in the town. Nice to be on the beach. I would like better mattress and pillows but I am picky. Staff was great and the food was good. the Dive shop next to the pool was a bonus and they were awesome.
Stayed 5 nights in Feb 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Can’t beat the view. Hotel is a bit run down, but it’s clean.
Stayed 4 nights in Jan 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Staff & service, property conditions & facilities
They had a fire in the restaurant, so we were not able to eat there, and we love Muelle Once. There was no water in the rooms, so we had to go to lobby to get water to brush teeth and take Dr. prescribed meds and stay hydrated. a light was out going to our third floor. Where taxis drop you off is dirty and uninviting with extra supplies stored outside. No sign to the lobby, so we walked where it could be. On a good note, the mattresses and air conditioning were excellent. The staff were quite friendly. It is not a 3 Star--maybe that rating is only because of their excellent, consistent restaurant, Muelle Once. During our stay, we were not able to eat there due to fire. I did like that they took care of restaurant staff. They were paid anyway, and food was catered for them. The location is wonderful, on the beach, and it had a wonderful pool, and one got used to it being cold.
Stayed 2 nights in Feb 2025

8/10 Good

Rick

The hotel is tired and needs some upgrades. The area is loud, nightclub across the street. The view is great so that’s a plus.
Stayed 1 night in Nov 2024

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed in this hotel several times and always been very satisfied. However, in February 2025 we were particularly pleaed by the upgrades to the shower (finally, good water pressure!) and the restaurant upgrade. Another wonderful week in Puerto Morelos.
Stayed 8 nights in Feb 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in an amazing area
Stayed 4 nights in Jan 2025

10/10 Excellent

Julio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. The only issue we had was that the body wash dispenser was not filled when it ran out and the cleanliness could have been a bit better but we still enjoyed ourselves.
Stayed 5 nights in Feb 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Stayed 2 nights in Feb 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view of the beach from our room. It was just a basic room but was clean and was perfect for us. The pool looked like it needed a good cleaning but we didn't plan on using it. The only way to the 3rd floor rooms is a thin staircase and it was difficult to bring luggage up. If you have a hard time with stairs it might be best to request a floor level. I would stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Sandra Lee

Travelled with partner
Disliked: Amenities
We like this hotel as it is right on the beach and it is very nice
Stayed 11 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with family
Small, unpretentious hotel in a primo location on the beach. Good restaurant and pleasant rooms, all of which face the Caribbean. Most rooms have a patio or porch facing the water. Good beds, though they are standard doubles. All around a good value and a pleasant place. Grocery store 2 minute walk away.
Stayed 5 nights in Feb 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We liked the convenience of being near the square, our favorite place for massage and right by Chedraui and Loyla y Moya. Our go to restaurant in PM is Muelle Once. There had been a kitchen fire. However, later we were able to eat there 2 times-the second time bringing a local friend, an expat. She loved the food. We always do to. The service is always excellent too. The restaurant seems to what gives you a 3 rating, not because of the hotel which is like a 2.
Stayed 3 nights in Feb 2025

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness
The property is in a great location for shopping and dining options and is right on the beach. We enjoyed the pool and palapas right outside, and easily walked to a wide variety of restaurants. A large grocery store is just across the street. We had a good sized balcony, looking out to the ocean, but two of the three chairs need replacing due to the material on the seats being ripped through. The balconies on either side are divided by half walls, so limited privacy. I asked three times prior to arriving if rooms have refrigerators, I was told, “No”, yet we did have a refrigerator in the room, which is very useful. There are very few outlets and they are not very accessible, they did not work well with our charging blocks or hair dryer. The three TV remotes did not work. Lighting in the bathroom was not good for “getting ready”, no Kleenex are provided, and they ask that you put bathroom tissue in garbage instead of flushing it. The door to our unit appeared to have been kicked in at some point leaving a large gap at the bottom, there is just a simple door lock, with no additional locking mechanisms as seen in US. This place has great potential, just needs a little work. As things were I would rate 6-7, with some minor, but important improvements, it could be 9-10 for comparably priced places. No elevator if that’s a concern.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rhonda

Travelled with family
Odd to have to walk through the restaurant to get to the beach but otherwise just fabulous. Always a breeze. Town is great. grandma’s across the street is excellent for breakfast
Stayed 7 nights in Feb 2025

4/10 Poor

Hazel I

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a great location and the staff were wonderful. However, the facility needs an update, which didn’t bother me as much as its state of disrepair. 1) The bathroom sink in my room had multiple cracks 2) The faucet on the sink was very loose and not at all secured to the counter. 3) The bed linens were old and worn 4) The pillows were old and lumpy, I wouldn’t put them in my dog’s bed 5) The mattress was VERY HARD and uncomfortable 6) There was no bedside lamp only overhead lights 7) The restaurant was closed when I was there which was inconvenient I loved Peurto Morales and will be back but not to this hotel. I cannot recommend this hotel
Stayed 4 nights in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and would stay here again. Recommend the north wing and ground level units, there is no elevator. Patios offer more privacy away from the pool on the north wing. Absolutely gorgeous view. Request a fridge, not all units have one.
Stayed 11 nights in Jan 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Close to town center.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at the Hacienda for over a dozen years so it's been interesting to see it's evolution. All of the rooms have been nicely upgraded along with most all of the property. The restaurant is now separately run so breakfast is no longer included but it really has an excellent selection available and should not be overlooked. The location can't be beat!
Stayed 2 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In terms of value for money this is an amazing hotel. The location is phenomenal both in proximity to the ocean and to the core of Puerto Morelos. To be fair the hotel is not the newest or the fanciest, but it is the best. When there was a question or concern staff were prompt and professional. Doria dealt with a few issues for me very quickly and with a smile. I had friends pass by and they immediately booked a room for their company. Yes there are things that aren't perfect, but I chose to look at the bigger picture, which is right in front of your balcony. Disfruta!
Stayed 7 nights in Jan 2025

10/10 Excellent

Crystal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little boutique hotel. Helpful staff. Great Restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel for proximity to the beach and restaurants. Check in and parking were easy. We had a mini fridge and ground floor access to the beach and pool area.
Stayed 1 night in Jan 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the beachfront views and the beach. The food at the adjoining restaurant was very good. A couple of suggestions: - provide bathmat - provide Do Not Disturb signs, we were woken by cleaning staff - unplug drains
Stayed 2 nights in Jan 2025

6/10 Okay

Shelly

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The front staff were not friendly or accommodating at check in. We had very slow service at the restaurant one day and so we left. The hotel is good enough for the price and ocean front, very convenient for walking. The pool water was dirty looking. Everything else was fine, I’d still stay here again for a short amount of time.
Stayed 1 night in Jan 2025

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