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DoubleTree by Hilton Chicago Schaumburg

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago Schaumburg

Reception
Daily cooked-to-order breakfast for a fee
Fitness facility
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
800 National Pkwy, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪13 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪3 min drive‬
  • Place, Schaumburg Convention Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪20 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(32 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

Corner Room With 1 King Bed-15 Percent Larger

  • Sleeps 3

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Junior King Suite-Non-Smoking

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Tub

  • Sleeps 5

View all photos for King Room-Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

King Room-Non-Smoking

  • Sleeps 3

Guest Room With 2 Double Beds And Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 4

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

7.6 out of 10
Good
(61 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

DoubleTree by Hilton Chicago Schaumburg

Suburban hotel with free local area shuttle and 24-hour health club
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a 24-hour business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
DoubleTree by Hilton Chicago Schaumburg offers 188 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Chicago Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a 24-hour business centre, 5 meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Woodfield Mall and a few minutes from Schaumburg Convention Center
  • Free local-area shuttle service
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

WiFi is free in public spaces. A 24-hour health club, gift shops/newsstands, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Chicago Schaumburg. A free area shuttle within 5 mi is available. Free self parking is available.

This 4-star Schaumburg hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Chicago Schaumburg has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 18 for adults and USD 8 to 12 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Chicago Schaumburg
DoubleTree Hilton Hotel Schaumburg Chicago
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
DoubleTree Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Hotel Chicago Schaumburg
DoubleTree by Hilton Chicago Schaumburg Schaumburg
DoubleTree by Hilton Chicago Schaumburg Hotel Schaumburg

DoubleTree by Hilton Chicago Schaumburg Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 382 out of 1003 reviews
Rating 8 - Good. 197 out of 1003 reviews
Rating 6 - Okay. 171 out of 1003 reviews
Rating 4 - Poor. 129 out of 1003 reviews
Rating 2 - Terrible. 124 out of 1003 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Nicholas, huntingtovn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Outdated hotel...needs a facelift! Otherwise, it was clean and friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ruben

Stayed 1 night in Oct 2025

8/10 Good

Susan

Travelled with partner
Liked: Amenities
Everything was great except when I told the hotel agent at checkout that neither the TV or coffee pot worked, she immediately put it back on me and asked if I had called it in. It was around 8:30 pm when we discovered the TV issue and didn’t want anyone coming to our room at that time. We didn’t find out about the coffee machine until the next morning when we went to use it. I was mostly letting her know for future guests but it would have been nice if she’d apologized.
Stayed 1 night in Oct 2025

2/10 Terrible

Eshiozene

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It’s surprising that a hotel like DoubleTree would have such poor-quality televisions and remote controls in their rooms. Honestly, it doesn’t reflect well on the brand’s reputation.I GOT A BETTETR IDEA MAYBE A NAME CHANGE TO "ONE BRANCH BY SHITON" IS A BETTER FIT. HOW DO YOU FEEL ABOUT THAT
Stayed 4 nights in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was fine, it was clean and looked as advertised. It had a mildew like smell possibly coming from the air unit? The tv got like 5 clear channels and one of them had no sound. The tub had a very slow drain so by the end of my shower I was standing in all the water from my shower, and the towels smelled so gross I opted to let myself air dry.
Stayed 1 night in Oct 2025

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dated, bed comfortable. Breakfast was good.
Stayed 4 nights in Oct 2025

6/10 Okay

Lee'Vonte

Stayed 2 nights in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

genevieve

Stayed 1 night in Oct 2025

6/10 Okay

Amber

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

2/10 Terrible

Keenan

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Tahaniat

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Disappointed with cleanliness. The bathroom was dirty and didn't have soap. We went down to ask for the bathroom to be cleaned. I had to make several trips to the front desk and they finally came up and cleaned. The pool was closed. The TV had only 5 channels working. When I tried to use the iron I found it sticky and had hair stuck to it. However, the staff were nice and tried to be accommodating.
Stayed 2 nights in Oct 2025

6/10 Okay

Anna

Our room wasn’t ready when we arrived. Only some of the tv channels work. The ventilation in the bathroom is terrible
Stayed 2 nights in Oct 2025

2/10 Terrible

Adriana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The problem was not the hotel the problem was that they cancelled my reservation due to a card error but i never got notified the hotel was full I did not have anywhere to stay. It wa a horrible wxpweience. I get it was not the hotel but the service yet they failed me!!!!
Stayed 1 night in Oct 2025

4/10 Poor

Jacques

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Juan

Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely good value with clean and well-designed rooms and nice and helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Sherry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet in the hotel, extremely clean room, and a very safe area. Close to shopping and excellent restaurants. Staff members are very sweet, warm and welcoming. We thoroughly enjoyed our stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
very quiet and safe area, very close to the mall. Lovely hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, phenomenal experience
Stayed 4 nights in Oct 2025

10/10 Excellent

Hortencia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

6/10 Okay

Steven, Des Plaines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just the bed and pillows were uncomfortable. They did not have replacements.
Stayed 1 night in Sep 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service, room comfort
The pool was not operational, every time we asked for something they told us what they wouldn't do. I needed soap in the shower, I was told they won't make the bed. At check in we were told we had breakfast in the morning we were not on the list? Nothing awful but probably will not stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Breanna

Stayed 1 night in Sep 2025

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