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Holiday Inn Express & Suites Des Moines Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Des Moines Downtown by IHG

Indoor pool, pool loungers
Exterior
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Free daily on-the-go breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
333 SW 11th St, Des Moines, IA, 50309
  • Place, Science Center of Iowa
    ‪11 min walk‬
  • Place, Principal Park
    ‪13 min walk‬
  • Place, Casey's Center
    ‪20 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communications, Roll-In Shower)

Rainfall showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds (Additional Living Area)

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 4
  • 1 King Bed

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Exterior
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  • Breakfast included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,001 reviews
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includes taxes & fees
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About this property

Holiday Inn Express & Suites Des Moines Downtown by IHG

Hotel with free parking, near Science Center of Iowa
An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a meeting room.
Holiday Inn Express & Suites Des Moines Downtown by IHG offers 102 accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Premium satellite televisions are provided. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Des Moines Downtown by IHG. During your stay, you'll be within walking distance of Science Center of Iowa. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 14 minutes by foot from Science Center of Iowa and a 3-minute drive from Casey's Center
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Des Moines Downtown by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Holiday Inn Express & Suites Des Moines Downtown by IHG also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Moines Downtown Hotel
Holiday Inn Express Moines Downtown Hotel
Holiday Inn Express Moines Downtown
Hotel Holiday Inn Express & Suites Des Moines Downtown
Holiday Inn Express & Suites Des Moines Downtown Des Moines
Holiday Inn Express Suites Des Moines Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Moines Downtown
Holiday Inn Express Suites Des Moines Downtown
Holiday Inn Express Suites Des Moines Downtown by IHG
Holiday Inn Express Suites Des Moines Downtown an IHG Hotel
Holiday Inn Express & Suites Des Moines Downtown by IHG Hotel

Holiday Inn Express & Suites Des Moines Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 987 reviews
Rating 8 - Good. 218 out of 987 reviews
Rating 6 - Okay. 42 out of 987 reviews
Rating 4 - Poor. 25 out of 987 reviews
Rating 2 - Terrible. 14 out of 987 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and excellent staff
Stayed 1 night in Oct 2025

6/10 Okay

Ashley

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Cory

Stayed 2 nights in Oct 2025

4/10 Poor

Papa Yaw

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No wifi. There was a banging sound in the wall.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, offered recommendations, accommodatng to runners in town for the race
Stayed 1 night in Oct 2025

8/10 Good

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our last stop on the way from Denver to Chicago. The room was generously sized, and very clean. Parking was convenient and seemed secure. There was an internet issue while we were there, so it was unreliable, but at least signs were posted everywhere to let us know when we checked in. Pool was also out of commission, but again, lots of signage let us know. Breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful when we checked in and helped us with the shuttle to our party
Stayed 1 night in Oct 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and well maintained. They offered a shuttle for local trips
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Parking was great. Did not eat breakfast as we were short on time
Stayed 1 night in Oct 2025

6/10 Okay

Krystal

Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were in town for a concert. The hotel supplied free bus service from the hotel to venue and even picked us up after the show.
Stayed 1 night in Oct 2025

10/10 Excellent

Barry D

Stayed 1 night in Oct 2025

8/10 Good

Sophia

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so friendly and helpful! Duane drove us in the shuttle to the arena and picked us up! Awesome! Great breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Monique

Business traveller
Liked: Cleanliness, staff & service
Upon arrival, I found out their wifi was out; they were waiting for a part. The pool was closed for servicing. My room was clean and comfortable, but the walls are thin. My neighbor had the loudest TV. I was surprised to have a neighbor, as the hotel seemed pretty empty. The staff was very nice, the hotel felt safe, and breakfast was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

MaryJean

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was great staying there!
Stayed 1 night in Oct 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jermaine

Stayed 3 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wifi problems

WiFi was down. Pool/spa closed for repairs.
Stayed 2 nights in Sep 2025

2/10 Terrible

John

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool out of order, hot tub out of order, internet out of order
Stayed 3 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I was disappointed that the pool and hot tub were closed. We were not informed of this until we checked in. It would have been nice to offer a discount/partial refund. The reason I booked this hotel was too keep two kids in my family occupied with the pool while another kid in my family was at the skate park all day for a competition. I definitely would not have paid this much for a hotel without a pool/hot tub. I was pretty sore after driving all day to get here from another state, which was another reason for me booking a hotel with a hot tub. My hotel reservation through expedia was fully paid for and non-refundable, so I was stuck with it. Overall, we were disappointed. This was the first time in a couple of years that I've stayed at a Holiday Inn and I will probably avoid them going forward and stick to Marriott.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Stayed 2 nights in Sep 2025

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