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Steigenberger Icon Frankfurter Hof

5.0 star property
VIP Access

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Photo gallery for Steigenberger Icon Frankfurter Hof

Junior Suite | View from room
Creator video
Premium bedding, free minibar, in-room safe, individually decorated
Fitness facility
LCD TV, pay films, offices

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Am Kaiserplatz, Bethmannstraße 33, Frankfurt, HE, 60311
  • Place, Main Tower
    ‪4 min walk‬
  • Place, Alte Oper
    ‪7 min walk‬
  • Place, MyZeil
    ‪8 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | Premium bedding, free minibar, in-room safe, individually decorated

Junior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room

9.2 out of 10
Wonderful
(17 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, free minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, free minibar, in-room safe, individually decorated

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room (Grand)

9.8 out of 10
Exceptional
(23 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | In-room dining

Presidential Suite

  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room (Signature)

Deluxe Room (Signature) | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room (Signature)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Steigenberger Icon Frankfurter Hof

Luxury hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and a 24-hour health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Steigenberger Icon Frankfurter Hof offers 303 accommodations with free minibar items and espresso makers. This individually decorated accommodation has separate sitting areas and includes desk chairs. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Steigenberger Icon Frankfurter Hof. During your stay, you're just a quick walk from Frankfurt Christmas Market. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at ZUKAYA, a sushi bar that serves Japanese cuisine
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with body scrubs, detox wraps or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Frankfurt Christmas Market and Römerberg
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Steigenberger Icon Frankfurter Hof offers its guests a full-service spa, a 24-hour health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 13735 square feet (1276 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the luxury Steigenberger Icon Frankfurter Hof. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Frankfurt hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.
ZUKAYA – This sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Brasserie Moderne OSCAR´s – This brasserie specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Autorenbar – This bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)
  • Limo/town car service
  • Covered valet parking on site (EUR 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 46 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Autorenbar
  • Brasserie Moderne OSCAR´s
  • ZUKAYA

Things to do

  • 24-hour health club
  • Art gallery
  • Designer stores
  • Full-service spa
  • Library
  • Piano
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (13,735 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1872
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 60 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 120.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per night
  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 46 per person
  • Valet parking fee: EUR 45 per day (in/out privileges)
  • Nearby parking fee: EUR 45 per day (66 ft away)
  • Pet fee: EUR 60 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Frankfurter Hof
Frankfurter Hof Steigenberger
Frankfurter Steigenberger Hof
Steigenberger Frankfurter
Steigenberger Frankfurter Hof
Steigenberger Hof
Steigenberger Hof Hotel
Steigenberger Hof Hotel Frankfurter
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Steigenberger Frankfurter Hof Hotel

Steigenberger Icon Frankfurter Hof Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 770 out of 1002 reviews
Rating 8 - Good. 134 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Rishi

Business traveller
Liked: Staff & service
Disliked: Amenities
The property rooms are not like the pictures. Staff are abrupt !
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent, especially concierge S Cigdem was so good
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Michelle

Travelled with partner
Can’t say I was all that impressed….especially given what we paid. It’s a very beautiful hotel, stunning staircase, marble and gold, high ceilings and concierge and front staff were very friendly. Ive never stayed at a hotel that almost encourages you to opted of the cleaning service, so I’m not sure if this is a common thing or not. It was a beautiful hotel that had so much to offer but fell waaayyy short with a few things. First, we were on the 4th floor at the end of the longest hallway I’ve ever seen….almost needed a shuttle to get back and forth. Two of the 3 nights, the elevator was broken. So with the long hallway this was quite the workout. The bathroom in the room was TINY and there was no fan/ventilation, so the room always smelled damp with an odour I just can’t describe. Because the bathroom is located right at the front door, the smell hits you like a ton of bricks every time you walked in the door. The sink took forever to drain and there were only slippers, no robes (which our friends had in their room). The icing on the cake was that we only had one nightstand. The room was big and could totally accommodated two, so I had to have my phone and watch laying on the floor next to one side of the bed, in order to charge it and for me to see the time. The staff were so confused when I asked them about it. The compensation they provided was two days of breakfast. And because I booked via Expedia, they wouldn’t provide a discount on the nightly rate.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed historic hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities
No air conditioning. Room was way too hot. They said they turn off the air after summer.
Stayed 2 nights in Oct 2025

4/10 Poor

Dara

Stayed 1 night in Oct 2025

6/10 Okay

Julia Marri

Travelled with group
Convenient location | Valet was great | But overall service could’ve been better especially since rooms were extremely outdated—squeeze bottles as soap/shampoo dispensers weren’t ideal and the water drainage in the shower wasn’t draining the water fast enough.
Stayed 2 nights in Oct 2025

10/10 Excellent

grant

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, property is top notch and the staff are superb
Stayed 1 night in Oct 2025

10/10 Excellent

Princess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & the area was really convenient with everything. Main train station was about 15mins walk.
Stayed 4 nights in Sep 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
The foyer was undergoing renovations so lacking a little ambience
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a great location. We had the Deluxe Room (Grand) and it was well appointed and spacious. Really quiet too! We would definitely stay here again next time we are in Frankfurt.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what 5-star service should look like, from the valet to the receptionist to the waitstaff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Beautiful hotel. Lovely food. Highly recommend.
Stayed 1 night in Sep 2025

6/10 Okay

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally situated for its convenience to not only the central train station but also to many local sites and the river. Loads of restaurants around. Many transit options, whether by tram, underground, or the train station, the greater Frankfurt area is easily at your disposal. The hotel itself, although grand with years of history behind it, it was a bit unfortunate the renovation in the hotel, on our floor, and the larger construction project on the street outside our room was not mentioned at the time of booking or upon check in. With both projects starting work at 730 in the morning, it was a bit of a rude awakening. There was also an issue with housekeeping knocking on our door a bit early in the morning even though we had the do not disturb on the door. Hotel does have some amazing facilities, in the bar, spa, smoking lounge, and brasserie. As well as some great employees to take care of you while lodging at the property.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked there was so polite and helpful. I felt very safe, and my room was absolutely gorgeous. The location was wonderful for me to go on various daily tours with different companies. I was also able to walk to many different exhibits and restaurants. Shopping was close by. Location was wonderful! Also, the breakfast was an amazing buffet.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cidnie

Stayed 1 night in Sep 2025

10/10 Excellent

Azlan

Stayed 1 night in Sep 2025

4/10 Poor

Doddy

Stayed 2 nights in Sep 2025

6/10 Okay

Nikka

Stayed 2 nights in Sep 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great location and spacious room. Sometimes the extra money is worth it. A massage in the spa was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Janet, Bend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and good location
Stayed 1 night in Sep 2025