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Citykoti Downtown Apartments

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Penthouse (Studio) | Living area | Flat-screen TV
Penthouse (Studio) | Balcony
Large Family Studio, Kitchenette | Desk, laptop workspace, iron/ironing board, free WiFi
Penthouse (Studio) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Penthouse (Studio) | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View in a map
Malminkatu 38, Kamppi, Helsinki, 100
  • Place, Kamppi Shopping Center
    ‪5 min walk‬
  • Place, Temppeliaukio Church
    ‪7 min walk‬
  • Place, Kamppi Chapel
    ‪9 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪31 min drive‬

Room options

View all photos for Studio, Kitchenette

Studio, Kitchenette | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, Kitchenette

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Studio, Kitchenette

Family Studio, Kitchenette | Desk, laptop workspace, iron/ironing board, free WiFi

Family Studio, Kitchenette

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Penthouse (Studio)

Penthouse (Studio) | Desk, laptop workspace, iron/ironing board, free WiFi

Penthouse (Studio)

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

Basic Studio

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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The price is €69
includes taxes & fees
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About this property

Citykoti Downtown Apartments

This smoke-free apartment building features free Wi-Fi in public areas. Each apartment features free WiFi and a kitchenette with a fridge, a stovetop and a microwave. A flat-screen TV, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Housekeeping is not available.
Citykoti Downtown Apartments offers 80 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This Helsinki apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

During your stay at Citykoti Downtown Apartments, you're just a quick walk from Tennispalatsi Finnkino Cinema. Features include free WiFi in public areas. This apartment building has 80 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Amenities include a lift
  • 15 minutes by foot from Finlandia Hall and a 5-minute drive from Kauppatori Market Square
Citykoti Downtown Apartments offers its guests a lift. WiFi is free in public spaces.

This Helsinki apartment is smoke free.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • No housekeeping service

Location highlights

  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 80 units

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Malminkatu 38]
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Malminkatu 38
This property doesn't offer after-hours check-in. Guests will receive an email with check-in information and an access code prior to arrival. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Citykoti
Citykoti Apartments
Citykoti Downtown
Citykoti Downtown Apartments
Citykoti Downtown Apartments Helsinki
Citykoti Downtown Helsinki
Citykoti Downtown Apartments Apartment Helsinki
Citykoti Downtown Apartments Apartment
Citykoti Apartments Helsinki
Citykoti Downtown Apartments Helsinki
Citykoti Downtown Apartments Apartment
Citykoti Downtown Apartments Apartment Helsinki

Citykoti Downtown Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 544 reviews
Rating 8 - Good. 300 out of 544 reviews
Rating 6 - Okay. 101 out of 544 reviews
Rating 4 - Poor. 23 out of 544 reviews
Rating 2 - Terrible. 9 out of 544 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

June

Liked: Cleanliness, amenities, property conditions & facilities
We liked the apartment style and proximity to interesting attractions.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities, communication
Very clean and had all the amenities we needed. Would definitely stay here again.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Heli

Liked: Cleanliness, room comfort, communication
Well equipped, perfect location with groceries just around the corner. Clean and compact, would book it again. Only minus - the bathroom needs new silicone for the floor corners, a bit moldy.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Disliked: Room comfort

Clean and easy stay - soft beds

A good experience, clean and well equipped bed was rather soft and uncomfortable
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in a family appartment and really liked that everything was there (dishes, pans, washing machine, hair dryer, toilet paper...) which made our stay very pleasant.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Domenico

Liked: Amenities, property conditions & facilities, communication
Good location and equipment of apartment.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

David

Liked: Amenities, property conditions & facilities, communication
Apartment is at a great location, close to downtown with many stores, shops and restaurants around. The walls in the building are a bit thin, we found water in the water cattle that had apparently been there for a while and we could not for the life of us turn off the heater in the bathroom. Considering the price all in all a fair deal.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Siew

Liked: Cleanliness, room comfort, communication

Good location with complete cooking and washing fa

Large and completed with washing machine and full cooking facilities. However, there is no luggage storage . Near city center
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Rebecca

Liked: Cleanliness
Disliked: Communication

Ac is needed

The apartment needs an AC asap, very hot even when it was cold outside. Poorly equipped but it was perfectly located in Helsinki which made our stay better.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, communication

Good studio apartment

Basic but clean and very well located. Easy check in and let drop off. Also had a well equipped kitchen for a studio apartment.
Stayed 4 nights in Jun 2023
Verified

8/10 Good

Karl

Liked: Cleanliness, room comfort, communication
Initially the WiFi didn’t work because the wrong password was supplied. It took several communications to resolve the issue. Flat is convenient - short walk to the train station, restaurants and grocery stores
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
Checkin complicated, zero communication possibilities with staff
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Janne

Liked: Cleanliness, room comfort
Disliked: Communication

Good apartments but irritating checkin system

Apartments were fine and the location was great, but check-in with fully online system and no person to answer any call was hassle.
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Tor Kristian

Disliked: Cleanliness, room comfort, communication
Poor communication, poor cleanliness. We had booked 2 rooms and only one key was prepared for us so we had to stress with check-in when we arrived late. There was lots of trash in the hallway. The sink was leaking in one of the bathrooms. just poorly kept really. However, it was cheap! and I guess it's not so bad compared to the price.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Sarath

Disliked: Amenities, property conditions & facilities, communication
Room had lots of issues. Could not use the key to enter the building. It took us more than 15 minutes to get it to work in freezing -15c temperature. Key support number provided in the room was wrong. Citykoti number provided was wrong. I could only find citykoti's correct number in Expedia booking after deep search rather than even on their website. Washing machine was very difficult to use. No dryer provided and no facility to dry clothes. Water was leaking out of the shower and there was water everywhere in the tiny bathroom. Heating could have been a lot warmer and even in the highest setting we felt cold in the room.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Vincenzo

Liked: Cleanliness, amenities, property conditions & facilities, communication
the added bar on to the floor of the threshold of bathroom door should be advertised on the same door to avoid accidents to people bare feet
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Eva

Liked: Cleanliness
I had problems checking in. I followed the instruction to open the key box but there was no key inside the key box. I tried to call to the number online and it was saying number unavailable. I waited with our luggage’s for about 1hour didn’t know what to do. Then i called to the number at the door, the manager came about 20 mins later to open the door for us. She was very kind and friendly and apologised for what happened. The room was suitable for one person stay with a single bed. The entrance was indeed a bit dangerous, where there is a wooden platform placed on top of the stairs, i think the purpose is to ease rolling the luggage. But it was a bit unstable, so it is not so suitable for elderly people to walk on the platform to the room. Overall cleanliness was good, good location and value for money.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Janani.

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The place is very conveniently located but unfortunately that is the only positive note I can make about CityKoti Downtown Apartments. When we checked into the hotel we noticed that it wasn't as clean as we would have liked it to be. There were strands of hair from the previous occupants still on the pillow cases and odd stains on the bed and sheets. The kettle that was left available was also not functional and we noticed a distinctive smoke smell on the towels. When I reached out to customer service with my concerns, they said they would look into and never followed up. I've reached out to them again and they still haven't responded. I would say staying at this place definitely put a damper on our time in Helsinki.
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

Yuri

Disliked: Cleanliness, communication
ガラスの破片のようなものが落ちたいた。タオルには髪の毛が付いていた。トイレの電気が点滅していた。しばらくすると直ったのだが、はじめは不便でした。早朝着のフライトなので、チェックイン時間外の鍵の受け渡しを希望するメールをしていたが、返信がなく、結局部屋に入れませんでした。一泊分の支払いが無駄になりました。
ガラスの破片のようなものが落ちていたところ。
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Anne-Marie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Hochbett hat uns sehr gefallen, die Lage war super!
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Sijainti erittäin hyvä
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Katrin

Liked: Cleanliness, property conditions & facilities, communication
Alles bestens, klein, aber sehr effektiv eingerichtet, sauber und gemütlich, super Lage
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Jeremy

Liked: Cleanliness, communication
L'établissement est en centre-ville donc pratique pour se déplacer mais il est rustique mais propre.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Ari

Liked: Cleanliness, room comfort, communication
Oikein hyvin saatiin pari yötä nukuttua. Vähän turhan aikainen uloskirjautumisaika yökyöpeleille ainoa pieni miinus :) Helposti saatiin avaimet jne.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Helene Busted

Liked: Cleanliness, room comfort, communication

etværelses familielejlighed

Lejligheden bestod af et rum med hems. Lidt småt til en familie på 4 i 10 dage, men beliggenheden var god og nem at finde - tæt på nøgleudleveringsstedet
Stayed 10 nights in Jul 2025