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The Noble Swan Hotel New World

3.0 star property

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Photo gallery for The Noble Swan Hotel New World

Junior Suite with complimentary daily snack | Minibar, in-room safe, desk, soundproofing
Front of property
Buffet
Lobby sitting area
Buffet

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
270 Le Thanh Ton Street, Ben Thanh Ward, District 1, Ho Chi Minh City, 70000
  • Ben Thanh Market
    ‪2 min walk‬
  • Pham Ngu Lao Street
    ‪3 min walk‬
  • Bui Vien Walking Street
    ‪7 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double with complimentary daily snack

View from room

Deluxe Double with complimentary daily snack

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite with complimentary daily snack

Junior Suite with complimentary daily snack | View from room

Junior Suite with complimentary daily snack

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room with complimentary daily snack

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room with complimentary daily snack

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room with complimentary daily snack

Minibar, in-room safe, desk, soundproofing

Family Triple Room with complimentary daily snack

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe twin room with complimentary daily snack

Minibar, in-room safe, desk, soundproofing

Deluxe twin room with complimentary daily snack

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Deluxe Double with complimentary daily snack

Minibar, in-room safe, desk, soundproofing

Premium Deluxe Double with complimentary daily snack

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room with complimentary daily snack

Minibar, in-room safe, desk, soundproofing

Premium Twin Room with complimentary daily snack

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

The Noble Swan Saigon

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.0 out of 5, Very good, (445)
The price is €23
for 1 room
includes taxes & fees
11 Jun - 12 Jun
The Noble Swan Saigon

About this property

The Noble Swan Hotel New World

Central hotel connected to a shopping centre in Ho Chi Minh City with a 24-hour front desk
A restaurant, 24-hour room service and a business centre are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The Noble Swan Hotel New World offers 20 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at The Noble Swan Hotel New World, you're connected to a shopping centre and just a quick walk from Ben Thanh Market. Features include free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Ben Thanh Market and 7 minutes on foot from Bui Vien Walking Street
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business centre. The Noble Swan Hotel New World also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Ho Chi Minh City hotel.

On-site venue – This restaurant only serves breakfast.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 01 March and 30 April.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Noble Swan Hotel New World

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Platinum Hotel Ho Chi Minh City
Platinum Hotel
The Noble Swan New World
The Noble Swan Hotel New World Hotel
The Noble Swan Hotel New World Ho Chi Minh City
The Noble Swan Hotel New World Hotel Ho Chi Minh City

The Noble Swan Hotel New World Reviews

Reviews

6.4
Rating 10 - Excellent. 97 out of 576 reviews
Rating 8 - Good. 160 out of 576 reviews
Rating 6 - Okay. 157 out of 576 reviews
Rating 4 - Poor. 83 out of 576 reviews
Rating 2 - Terrible. 79 out of 576 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Huu tai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Mel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given the wrong room. We booked a family quadruple and were given a triple room which was half the size of the family quadruple. When we questioned the room we were told that they were fully booked. It wasn't until we went back a second time and showed booking email that were given the correct room. Location was excellent, but we would not stay again.

4/10 Poor

Cindy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only things that have prevented me from giving this hotel 1 star is the location and the front-line staff that assisted me in securing a room change to their sister hotel because the management staff of the hotel were unresponsive when contacted by the support team at Expedia. The original room given requires many MANY updates before continuing to rent out the space. The room is extremely pungent with moth ball scents that seep into your clothing and belongings even if you stay there for only one night! The bathroom has bugs similar to appearance of "silver fish bugs" that crawl in and out of the drains. AC fan panels are broken so it can't adjust direction of air being blown, but hey at least that works. There are holes in the bathroom door covered by giftwrap similar to the colour of the door. The bathroom itself needs the flooring redone because the water pools into a corner and will stay there overnight unless you'd like to mop it up yourself. Their sister hotel has rooms in better condition, but this is my warning that if you care for a comfortable stay or would like your family to enjoy a restful night's sleep during your trip then stay away from this location. Another warning is not to pick up their free candy out front at the sister hotel, my mom did and the best way to describe what I saw looked like an explosion of tiny lice looking bugs crawling out of the candy and up her arms they were all over and move very fast. You've been warned!
Stayed 3 nights in Dec 2024

8/10 Good

Huelam

Stayed 10 nights in Oct 2024

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room update with no ex $$$
Stayed 3 nights in Jun 2024

2/10 Terrible

gabor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

do not book that place

empty minibar.no safe,do not flush any toilett paper to the toilett sign.20 years ago been the room that condition like on the pictures.next morning checked out.no refound.the hotels.com tried to contact with the hotel but no answer.
Stayed 13 nights in Mar 2024

6/10 Okay

Thu Van, Oxnard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the restaurant. Terrible service
Stayed 1 night in Feb 2024

10/10 Excellent

Tu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffs. Responsive to issue quickly and follow up to ensure things have been resolved. Nice area. Close to everything we were looking for.
Stayed 11 nights in Feb 2024

10/10 Excellent

Rawing Ellison, Sibu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again, tq
Stayed 3 nights in Oct 2023

6/10 Okay

ying kit

Liked: Staff & service

cleaniness

Stayed 6 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 24 nights in Jul 2023

6/10 Okay

Joana

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Is an average hotel but i guess you get what you paid for cheap and convenient but do not expect to much and is very noise at night
Stayed 2 nights in Aug 2023

2/10 Terrible

Ursula

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend

This hotel was nothing like the pictures on the website. It was dirty, outdated and falling apart in places. We did not feel safe here at all. We left early to move to another hotel.
Stayed 3 nights in Jul 2023

2/10 Terrible

Ann

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were too small. Staffs were not knowledgeable, property was not clean. My whole family got bits by bed bugs. Towels were old and not well washed, there were stains on towels.
Stayed 5 nights in Jul 2023

4/10 Poor

Joong kiang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staffs are helpful. The hotel room is a disaster. Red ants on table and dressing table. Found lizard in the bathroom. Wardrobe cracked and too tall it blocked the air con. Bedsheet, pillowcase stained. Dusty everywhere.
Stayed 3 nights in Jul 2023

8/10 Good

Loshini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location and price rates of the hotel are great aspects especially if u are going on a budget. Plus its very conveniently located near the shopping markets as well as the city area which makes it easier for touring around. The staff is very friendly and accommodating. However there are things they can improve on. For instance, the room servicing is not always complete like trash doesnt get removed every day from the room, towels are not replaced everyday unless we inform the staff. And i think the room bathtub is not functioning as well and the shower water speed was slow. So maybe improving on these will enhance the hotel guests' stay experience. But nevertheless , it is worth staying here for the location , cost and the spaciousness/cleanliness of the room that the hotel offers especially if u are going as a group. Will definitely come again. Thank you so much for having us and hope to see u soon!

6/10 Okay

JOSEPH

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything broken
Stayed 3 nights in May 2023

8/10 Good

Ramona

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is located near many amazing restaurants, the market is a 5 minute walk, and major sites weren't too far either so it is very conveniently located. Only downside, there were a few roaches.
Stayed 8 nights in Apr 2023

8/10 Good

Thanh

Travelled with family
Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Staff & service

Good location and acceptable for money paid

Good location - suited my needs for short stay.
Stayed 5 nights in Feb 2023

8/10 Good

Thomas

Liked: Cleanliness

Good for the price

Clean room for the price. Good location not too noisy
Stayed 3 nights in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is situated right in the centre. Would've been bearable if not for the noise. Staff were not very welcoming or friendly .
Stayed 2 nights in Feb 2023

6/10 Okay

Marni

Liked: Staff & service
My room was pretty nice for a 3 star hotel. The location was okay, busy street loud until 1 am. The airccon worked but room never got cold. Fridge worked good. There some bugs around the windows but after I killed them and removed tablecloth covered in them from the room didn’t see anymore. Overall a good deal for the price range. Duvet was dirty, hotel changed it when I told them. Shower had a curtain and worked well.
Stayed 3 nights in Feb 2023

8/10 Good

rachain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location

10/10 Excellent

Vergil

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in perfect condition

Pro active and positive staff that helped the luggage upon arrival . Aircon is powerful , infrastructure intact and wifi is strong . Cleanliness is top notch with all necessities provided. Will look forward again when I'm back to Saigon
Stayed 4 nights in Dec 2022