Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Welcome to the sleek reception area, featuring a striking metal sculpture and a clean, minimalist design.
Stadium complex with a baseball field at its center, surrounded by parking, a church, and a bridge over a body of water.
Relax in a spacious lounge area with a high ceiling, tufted leather bench, and comfortable seating options.
Experience a stylish retreat with a large carpet, dresser, and bench in this beautifully appointed room.
Stay active in our fitness room, equipped with exercise equipment and mats for a variety of workouts.

Popular amenities

  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • River City Market Place
    ‪16 min walk‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Room, 2 Double Beds, Hearing Accessible (Transfer Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Atrium View)

7.6 out of 10
Good
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(75 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible (Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.6 out of 10
Excellent
(63 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(87 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Hotel with 2 restaurants, near River City Market Place
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a conference centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. During your stay, you'll be within walking distance of River City Market Place. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Full breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from River City Market Place and 6 minutes from Anheuser-Busch Brewery
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A roundtrip airport shuttle is free during limited hours. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
Proper 1822 – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Savannah Bistro – This restaurant only serves breakfast. Open daily.
Starbucks Cafe – This coffee shop only serves breakfast. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 12:30 AM
  • Parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 15 for adults and USD 6 to 15 for children
  • Self-parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.
  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 885 out of 1590 reviews
Rating 8 - Good. 310 out of 1590 reviews
Rating 6 - Okay. 199 out of 1590 reviews
Rating 4 - Poor. 110 out of 1590 reviews
Rating 2 - Terrible. 86 out of 1590 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hector

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Uday

Travelled with family
Liked: Staff & service, amenities
Tower 2 needs upgrade
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

James

Liked: Staff & service
It is hard for me to rate the room and property. Some areas were above average like the lobby and bar area. Our first room was not renovated. It was very run down and was not clean. I asked to be moved and the woman at the desk could not have been more friendly and helpful. The second room was nicely updated and much cleaner.
Stayed 1 night in Apr 2025

6/10 Okay

Adriana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The property was ok. The room was clean some of the staff members were pleasant. Toiletries were very scarce, towels had some stains. Dated property.
Stayed 2 nights in Apr 2025

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness
For the price point I definitely was expecting something a little nicer than what I stayed in. The hotel itself when you first walk in is beautiful and elegant. The room I stayed in however was more like the motel 6. It was stuffy and dusty and not at all what I was expecting. The food was okay, average hotel food. Again everything was just okay, definitely not what I was expecting for how much I paid. I can get the same experience at a motel. The staff was all super friendly though! Especially the lady working at the Starbucks counter she was very kind to me.
Stayed 1 night in Apr 2025

10/10 Excellent

Marvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay, at a reasonable price

The staff was great, the food was delicious. The bed was Comfortable. The suite was very nice. We enjoyed soaking in the dee tub. The building is getting old and needs to be remodeled.
Stayed 2 nights in Apr 2025

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean confy bed
Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Liked: Staff & service, amenities, property conditions & facilities
The property is very well situated close to the airport. It has lots of open space and sunshine. The lobby is very attractive and I wanted to visit the lobby which serene. The room is for a family member. I visited it and was impressed with the cleanliness, the sunshine light, and the layout of the interior. I’d stay there. My relative was so impressed that they thanked me for making the reservation there.
Stayed 1 night in Apr 2025

8/10 Good

Bethany

Travelled with family
Liked: Cleanliness, property conditions & facilities
I like that you could walk to get something to eat and I did not like that the phone wasn't working no extra toilet paper in the bathroom no extra blanket no way to turn the air condition on low
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room fridge door didn’t stay close, which left me uneasy about eating my leftovers. Well I reported my concerns to the front desk, and my guest and I were given a meal voucher. This really helped, didn’t have to spend more money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied with my stay here check-in was easy. They were very accommodating for my service. Animal five stars would definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and lobby is very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Demetria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, clean, quiet,❤️
Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Loved It!!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Ray

Stayed 1 night in Apr 2025

10/10 Excellent

Bob

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Nick

Liked: Staff & service
Disliked: Property conditions & facilities

Pretty good hotel just not worth $150 per night

I was put in the second tower of the hotel and it felt like it was the old part of the hotel that was built maybe 30 years ago and everything was aging an old
Stayed 1 night in Apr 2025

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a bit musky, but other than that we enjoyed this hotel!
Stayed 1 night in Apr 2025