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Geno Hotel

4.0 star property

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Photo gallery for Geno Hotel

Front of property – evening/night
Breakfast, lunch and dinner served
Outdoor pool
Banquet hall
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Jalan Subang Mas, Taman Subang Mas, Shah Alam, Selangor, 47620
  • Place, Stadium Malawati
    ‪3 min drive‬
  • Place, HB Karting
    ‪4 min drive‬
  • Place, AEON MALL Shah Alam
    ‪4 min drive‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪13 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King

Deluxe King | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Living area | LED TV

Executive Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a lamp, and a wall-mounted light fixture.

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

Bathroom | Free toiletries, hair dryer, bidet, towels

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

CEO Suite (With Bath Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Hollywood King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Geno Hotel

This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a business centre and a children's pool are on-site.
Geno Hotel offers 244 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Geno Hotel, you'll be close to AEON MALL Shah Alam. Free WiFi in public areas, 2 bars and an outdoor pool are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 6 minutes by car from AEON MALL Shah Alam and 7 minutes from Shah Alam Blue Mosque
Geno Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and meeting rooms are available. The business-friendly Geno Hotel also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star Shah Alam hotel is smoke free.

Taste – This restaurant serves breakfast, lunch and dinner.
East Lake – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Unwind – On-site bar. Open daily.
Cigar – On-site lobby lounge. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MYR 8 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Cigar
  • East Lake
  • Taste
  • Unwind

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 20 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Geno Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MYR 8 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Geno Hotel Subang Jaya
Geno Subang Jaya
Geno Hotel Shah Alam
Geno Shah Alam
Geno Hotel Hotel
Geno Hotel Shah Alam
Geno Hotel Hotel Shah Alam

Geno Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 150 reviews
Rating 8 - Good. 62 out of 150 reviews
Rating 6 - Okay. 19 out of 150 reviews
Rating 4 - Poor. 7 out of 150 reviews
Rating 2 - Terrible. 7 out of 150 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mohamed Rosli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

All good the staff all very friendly
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Chandra Ganesh

Liked: Property conditions & facilities
The stay was comfortable.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

SOON SIONG

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was great.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Joshua

Liked: Property conditions & facilities
Disliked: Cleanliness
Was ok not great location and no help for tourists
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

MITSUNORI

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is relatively inexpensive around Subang Jaya and Shah Alam. The rooms are spacious. Hotel staffs are very kind. However, you need to pay for he parking fee of RM8.00 every morning if you have a car to get to the hotel. .
Stayed 12 nights in Jun 2025
Verified

10/10 Excellent

MOHD NAJMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the swimming pool, film channel and gym.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Arti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but breakfast not so worth it.

Was great overall, just wish for a better breakfast though.
Verified

4/10 Poor

seok yoew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
poor and old hotel
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Naemi

Liked: Cleanliness, amenities, property conditions & facilities
I had a truly exceptional stay at the Geno Hotel. From the day shift to the night staff, the service was world-class. In all my travels, I have never been treated like just another guest; I felt like part of the family. The care from the entire team—from the managers to the young man at the front door—is unlike any other. I especially want to thank the restaurant staff. Every time I returned from shopping at the local shops, they seemed genuinely happy to see me, greeting me with huge smiles and a warm 'welcome back.' Even though it is time for me to return home to the U.S., I know I will be back in a few months and will definitely stay here again!- -See you all very soon. -Mrs. Noemi B
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Wai

Liked: Cleanliness, amenities, property conditions & facilities
Should improve air quality inside room (dust around air vent)
Stayed 6 nights in Nov 2025
Verified

8/10 Good

akira

Liked: Cleanliness, amenities, property conditions & facilities
breakfast was mot satisfying.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

MOHD HAFIZU BIN MOHD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like Room design
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Sim

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Service bad
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Sim

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The house keeping really not doing their job after i checked in the room the toilet a lot of previous customers hairs and the bath tub so dirty, The bed leave so many hairsssss
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mitsunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed on the 15th floor is very clean and specious. WiFi speed has been faster than 6 month ago. The speed is more than 100 Mbps. The view from the room is very beautiful. However, laundry service price has been increased. It is better to go to a coin laundry near the hotel. Also, be careful of the parking per entry. Overall, the price is reasonable.
Stayed 12 nights in Nov 2023
Verified

4/10 Poor

Fanny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1) room is dusty 2) there is no hand towel give
Stayed 1 night in May 2025
Verified

2/10 Terrible

Ghayatthry

We had to change to 3 rooms cuz the key card wasnt working. Then the water in the shower area takes forever to drain. Overall a terrible experience. Will never come again
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Andria

Disliked: Staff & service
It was just for a night . the restaurant at level 1 made us wait for more than 40 minutes for the food as they forgot our order. Reason given : staff was trainee as she did not key in the system for our order. The room was average. It was the service that it is not good. There is nothing around the property building. No restaurant outside. Only 1 indian restaurant, KK mart.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Marianne Lu Yi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I check in, they assigned the wrong room type for me. I booked a king bed but a twin bed was given. The phone in room did not work and I had to walk down to the Front Office to ask for my room type, however they informed they are fully booked and not able to provide me with the room type. They were not apologetic at all.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Mitsunori

Liked: Cleanliness, amenities, property conditions & facilities
マレーシア訪問の際には、毎回、宿泊しています。 WiFiは速く快適です。 その他の設備もすばらしい。 部屋で問題発生して、連絡後すばやく対応してもらえました。 フロントのスタッフも丁寧で親切です。
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応は親切で、掃除も行き届いており、プールも楽しめて、食事も美味しくて、ベッドは寝心地が良く、ホテルは満点でした！ 近くに食事ができる店があまりないのは不便でした。
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Mitsunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
マレーシア滞在中は毎回使っています、 部屋は、清潔できれいです。 高層階なので、眺望も良いです。 ホテルの前に、KKというコンビニと、いくつかのレストラン、コインランドリーもあります。 レンタカー利用の場合、広い駐車場もあり、便利です。 駐車料金は、1泊RM8ですが、日中に出入りする場合、最初の1時間でRM3徴収されるので、ご注意ください。
Stayed 10 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall is good, clean cozy and good services. it would be another plus if able to provide me with the shaver upon request.
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

清潔間のあるホテル

部屋は広く清潔でよかったが、朝食のバラエティーがイマイチだったのと、ホテル周辺にコンビニエンス程度しかなかったのがマイナス点。
Stayed 3 nights in Feb 2020