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Impiana KLCC Hotel

4.5 star property

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Photo gallery for Impiana KLCC Hotel

Interior detail
Front of property – evening/night
Bar (on property)
Minibar, in-room safe, blackout curtains, soundproofing
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
13 Jalan Pinang, Kuala Lumpur, 50450
  • Place, Suria KLCC Shopping Centre
    ‪3 min walk‬
  • Place, KLCC Park
    ‪5 min walk‬
  • Place, Petronas Twin Towers
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe King Room

8.4 out of 10
Very good
(15 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King

Club Deluxe King | Minibar, in-room safe, blackout curtains, soundproofing

Club Deluxe King

9.4 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room

Club Room | Minibar, in-room safe, blackout curtains, soundproofing

Club Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, blackout curtains, soundproofing

Executive Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Plus

Deluxe King Plus | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe King Plus

8.2 out of 10
Very good
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Twin Plus

Superior Twin Plus | Minibar, in-room safe, blackout curtains, soundproofing

Superior Twin Plus

7.0 out of 10
Good
(27 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin | Minibar, in-room safe, blackout curtains, soundproofing

Club Deluxe Twin

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Impiana KLCC Hotel

This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Impiana KLCC Hotel offers 519 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 50-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Impiana KLCC Hotel's great location. During your stay, you'll be connected to the convention centre and just a quick walk from KLCC Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, deep-tissue massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Suria KLCC Shopping Centre and 7 minutes on foot from KLCC Park
  • Airport shuttle service available for a fee
Impiana KLCC Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at Impiana KLCC Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Cedar on 15 – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
Tonka Bean – This buffet restaurant serves breakfast, lunch and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 35 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cedar on 15
  • Tonka Bean

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Impiana KLCC Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 141.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MYR 50 for adults and from MYR 30 for children
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 35.00 per day
  • Rollaway bed fee: MYR 141.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Impiana KLCC Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Impiana KLCC Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 441 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely spacious room. Would love the room to smell like the lobby, to make it a bit fresher. The breakfast was amazing - so much choice! The staff went above and beyond with their service and friendliness. Only negative was the ability to get a taxi organised.
Stayed 3 nights in Jan 2026

4/10 Poor

Eddie

Stayed 4 nights in Dec 2025

8/10 Good

Alf

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The staff at reception desk and breakfast were fantastic, helpful, the room spacious and well equipped. Location fantastic. But the room service next to a Desaster. Dust everywhere, room not really cleaned, leaving no spare toilet paper roll - we had to ask reception on two occasions to bring another roll -, only one towel for 2 persons... not impressed.
View from the hotel room
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern and clean rooms in a great location, with extremely helpful staff.
Stayed 6 nights in Dec 2025

8/10 Good

Tsui King, Veronica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Staff very friendly.
Stayed 3 nights in Dec 2025

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Impala KL. Great location, very close to Petronas Twin Towers and surrounding area. Fantastic range of food on offer for the 24hr room service. Breakfast had great options for the price. A couple of cons - customer service could be improved by some of the staff as they were not friendly and standoff-ish especially in the kitchen are for breakfast (this is not the case for all staff as many of them were very helpful and welcoming). Also the room could have been cleaner as there were some dirt marks on come of the bed linen and in the bathroom also (nothing major though).
Stayed 2 nights in Dec 2025

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely & clean. Great bathroom and staff excellent and courteous.
Stayed 3 nights in Dec 2025

8/10 Good

Aloyscious Gonzaga

Stayed 6 nights in Dec 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
A fair price for a fair hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

anna

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was amazing. My 3 days was wonderful staff are very helpful ☺️. The infinity pool was incredible over looking one of the tower
Stayed 2 nights in Dec 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
The rooms are a little tired but the staff more than made up for my stay with their friendly, helpful service
Stayed 6 nights in Nov 2025

10/10 Excellent

Iman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Different varieties for breakfast
Stayed 4 nights in Nov 2025

10/10 Excellent

Mohammad, Dearborn heights

Liked: Cleanliness, amenities, property conditions & facilities
Impiana KLCC exceeded my expectations with excellent service and a prime location. Check-in was smooth, and the staff, especially Karen, was professional and attentive. She helped fix my reservation mistake and kindly upgraded my room, which made my stay memorable. The hotel’s location is perfect for exploring Kuala Lumpur—just a short walk to the Petronas Towers and KLCC Mall, with easy access to public transport. For anyone wanting to experience the heart of KL, Impiana KLCC offers great service and unbeatable convenience. Highly recommended for leisure and business travelers. Thanks to Karen and everyone at Impiana KLCC hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Neehal

Stayed 1 night in Nov 2025

6/10 Okay

Oleg, Clermont

Business traveller
I chose the hotel specifically for sauna. I was told I need to pay for it.
Stayed 1 night in Nov 2025

2/10 Terrible

JAE HO

Business traveller
Disliked: Staff & service, room comfort
The room has NO hand towel always. the lighting is too DARK in the room, so, can not work inside the room. I requested the receiption to change room type from twin single bed to 1 King size bed room if available. They refused or rejected my request even just checking the room availability. They keep saying they just prepared based on my request room. It’s NOT Highly Recommended this hotel to other guests.
Stayed 1 night in Nov 2025

2/10 Terrible

Kazuya

Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff was awesome!
Stayed 2 nights in Oct 2025

10/10 Excellent

Swee Yuen Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food are fresh and good. Suits Asean. Staffs are polite and helperful. Rooms are clean though is a bit old. Bath room need to renovate due to wear and tear.
Stayed 4 nights in Aug 2025

6/10 Okay

Christopher Thomas

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

8/10 Good

Frances

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room close and close to conference centre; a variety of dining options and easy access to public transport.
Stayed 10 nights in Jul 2025

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel front desk supervisor was especially helpful and always willing to go the extra mile to make our stay comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast buffet, coffees. Front desk was very attentive- Thanks Karen!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place next to Petrona towers
Stayed 1 night in Jun 2025

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