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Aparthotel

RESI STAY Mayu Grace Hotel

3.0 star property

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Photo gallery for RESI STAY Mayu Grace Hotel

Exterior
Creator video - submitted by Svetlana Damiani
Reception
Lobby lounge
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
457-2, Tsuboyacho, Ogawadori Oikesagaru, Nakagyo, Kyoto, Kyoto, 604-8276
  • Nijō Castle
    ‪9 min walk‬
  • Kyoto Imperial Palace
    ‪19 min walk‬
  • Kiyomizu Temple
    ‪6 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for [Opening Plan] Premier Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

[Opening Plan] Premier Deluxe Twin Room, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Opening Plan] Premier Deluxe Double Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

[Opening Plan] Premier Deluxe Double Room, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for [Opening Plan] Superior King Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

[Opening Plan] Superior King Room, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [Opening Plan] Deluxe Double Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

[Opening Plan] Deluxe Double Room, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for [Opening Plan] Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

[Opening Plan] Deluxe Twin Room, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe Double Room

Lobby

Deluxe Double Room

  • Sleeps 3

View all photos for Premier Deluxe Twin Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premier Deluxe Twin Room

  • Sleeps 3

View all photos for Premier Deluxe Double Room

Lobby

Premier Deluxe Double Room

  • Sleeps 3

View all photos for Superior King Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior King Room

  • Sleeps 2

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About this property

RESI STAY Mayu Grace Hotel

Apartment with kitchenette, steps from Mikane Shrine
Concierge services, a front desk safe and free Wi-Fi in public areas are available at this aparthotel. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as an electric kettle and free tea bags/instant coffee, and other amenities include free WiFi and premium bedding. Housekeeping is available on request.
RESI STAY Mayu Grace Hotel offers 23 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Kyoto aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at RESI STAY Mayu Grace Hotel. During your stay, you're just a quick walk from Nijō Castle. Enjoy features like free WiFi in public areas and concierge services. This comfortable aparthotel has 23 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Services include a concierge and luggage storage
  • Steps from Mikane Shrine and 8 minutes on foot from Nijō Castle
RESI STAY Mayu Grace Hotel offers its guests concierge services, a front desk safe, and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Kyoto aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift (80 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 23 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests who wish to purchase breakfast during their stay must pre-order breakfast at least 3 days in advance. Breakfast is served in guestrooms; an additional service fee of JPY 500 applies for each delivery.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 PM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mayu Grace Hotel Kyoto
Resi Stay Mayu Grace Kyoto
RESI STAY Mayu Grace Hotel Kyoto
RESI STAY Mayu Grace Hotel Aparthotel
RESI STAY Mayu Grace Hotel Aparthotel Kyoto

Reviews

RESI STAY Mayu Grace Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 57 out of 76 reviews
Rating 8 - Good. 15 out of 76 reviews
Rating 6 - Okay. 2 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

Reviews

10/10 Excellent

Jai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and spacious rooms. Very comfortable for a family of three.
Stayed 5 nights in Jun 2025

8/10 Good

jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have been using the lobby often for work. In the evening, i believe one of the older male staff smoke. So i can smell cigarette smell. The hotel is a non smoking hotel, yet the staff allow to smoke. The smell comes from office space at the ground floor.
Stayed 4 nights in May 2025

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, room comfort
Huge room (consider in Japan market), proper kitchen, quite, clean, helpful reception ,we had a wonderful stay
Stayed 7 nights in Apr 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a large 50sqm room. I thought I had booked a room with 2 beds but there was only one king. Fortunately the lounge was a sofa bed and our son found this very comfortable. We highly recommend this property for location, comfort and value for money
Stayed 2 nights in Apr 2025

6/10 Okay

Pablo Nicolas

Liked: Cleanliness, property conditions & facilities
El lugar no está mal en si, es limpio y las instalaciones están bien. La ubicación es mala, a 30-20min de todo
Stayed 3 nights in Apr 2025

10/10 Excellent

Lian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was perfect. We stayed for five days. The location was excellent, the room was clean, and the kitchenette was fully stocked. Staff were amazing as well. Would definitely recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Lovely Kyoto hotel.

Very nice hotel in a quiet neighborhood. Walkable to Nijo Castle. Convenient walking to subway stations. Be aware front desk only staffed from 2pm to 10pm. Checkin is at the hotel during those times. ResiStay also has a central checkin office next to Kyoto station for all their other rental properties but is a madhouse. There was some confusing emails about checkin procedures. Highly compliment Hideyo for her helpfulness and advice about restaurant recommendations within walking distance.
Stayed 4 nights in Mar 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
RESI STAY Mayu Grace Hotel is a perfect mix of modern comfort and Kyoto charm! Spacious, beautifully designed rooms with cozy beds made for a relaxing stay. The quiet yet convenient location was ideal for exploring the city, and the staff’s hospitality was top-notch. Would definitely stay again—highly recommend!
Stayed 7 nights in Mar 2025

10/10 Excellent

Elina

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and beautiful room
Stayed 4 nights in Nov 2024

10/10 Excellent

Fran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good property with all appliances you will need. Comprehensive instruction manual and instructions around the accommodation. Near key lines for public transport. We had a pleasant experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

sook kyung

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful. Place was very clean and up to date. It's a walking distance to metro station. There is a coin operation laundry near by.
Stayed 4 nights in Sep 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Jimmy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet. Very clean area. Room is spacious. Walking to station, Sanjo market, Life and Fresco super market. So many choices.
Stayed 6 nights in May 2024

10/10 Excellent

Joseph

Stayed 19 nights in Mar 2024

10/10 Excellent

Arthur, CLINTON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Neighborhood hotel. Small and quaint. NOT the resiv stay kyoto but a5 minute walk from busses and subway. Easy to get around is you don't want to use cabs. Neat neighborhood.
Stayed 5 nights in Dec 2023

2/10 Terrible

Xiao-Yun, Moraga

Stayed 10 nights in Nov 2023

8/10 Good

Yuji

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is not a full-service hotel. There are no staff available till the check-in time. It means if you want to leave the luggage, it is possible, but they would be unattended. Japan is safe, but still, it is not the best procedure. The room is large enough to accommodate opening up several suitcases and bags. The bathroom was clean, but there was some dust on the vanity shelf that had not been cleaned up enough. The location is okay; if you have many items to carry, calling a taxi is recommended for checking in and out.
Stayed 3 nights in Nov 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, roomy property for a family of three. It was sweltering when we were in Kyoto so we wished the hotel was a little bit closer to some of the temples and shrines we wanted to visit. We found that we did quite a bit of walking and often taking buses to the same areas, away from the hotel. Overall those locations quite good and if the weather wasn’t so bad, I think it would’ve been fine. The closet space is great and it is nice to have room to spread out. It would be nice to have something other than local channels available to watch on TV at the end of a long day — but that is a very minor issue. Beds were super comfy. One of the staff members we saw a few times was absolutely lovely. On the other days, the two younger staff didn’t really acknowledge us. I would really recommend this hotel for families.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, room comfort

Location is a gem.

The registration staff were very helpful and communication was effective. They successfully helped arrange taxi vehicles for our timely departure. The facility is a gem off the main thoroughfare. Taxi drivers are not always familiar with it so use a hotel card to assist on location.
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The facilities, staff, location, cleanliness and size of hotel were excellent. The restaurants, bars and transport were all close by and great. The street and room were quiet and clean. Wonderful stay.
Stayed 7 nights in Apr 2023

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice large clean rooms with a kitchen and huge shower/tub room. Easy walk to subway stops.
Stayed 3 nights in Mar 2023

8/10 Good

Marcel

Liked: Cleanliness

Small apartment, not full service

Room seemed large, but was actually not well laid out. It was mostly a long corridor with bedroom at the end. Along the corridor were the toilet, bathroom and kitchen. The bedroom had maybe 1m around the bed, so there was nowhere to put our two suitcases. It is not a hotel though. There is no housekeeping, no restaurant, and only a partially staffed front desk. They are apartments. Biggest downside was that they cannot arrange Takuhaibin luggage forwarding (but they can receive). For this, they sent us to the local FamilyMart supermarket… however they only take small suitcases!
Stayed 5 nights in Mar 2023