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Santiago de Alfama - Boutique Hotel

5.0 star property
VIP Access

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Photo gallery for Santiago de Alfama - Boutique Hotel

Small Room with a View | View from room
Interior
Food and drink
Panoramic Suite | Living area | Flat-screen TV
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Rua de Santiago, 10 a 14, Lisbon, 1100-494
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Castle of São Jorge
    ‪5 min walk‬
  • Place, Rossio Square
    ‪10 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Small Room for two

Small Room for two | Premium bedding, down duvets, pillow-top beds, free minibar items

Small Room for two

9.6 out of 10
Exceptional
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (King)

Superior Room (King) | Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Room (King)

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (King)

Deluxe Room (King) | Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Room (King)

9.6 out of 10
Exceptional
(13 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, pillow-top beds, free minibar items

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, down duvets, pillow-top beds, free minibar items

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Room with a View

Small Room with a View | Premium bedding, down duvets, pillow-top beds, free minibar items

Small Room with a View

10.0 out of 10
Exceptional
(6 reviews)
  • River view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Santiago de Alfama - Boutique Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services and 24-hour room service.
Santiago de Alfama - Boutique Hotel offers 19 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Santiago de Alfama - Boutique Hotel. During your stay, you're just a quick walk from Lisbon Cathedral. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute walk from Lisbon Cathedral and 11 minutes on foot from Rossio Square
  • Airport, railway station and cruise terminal shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours), a cruise ship terminal shuttle and a train station drop-off service are available for a fee. Spa services, a terrace, and multilingual staff are also featured at the luxury Santiago de Alfama - Boutique Hotel. The hotel can provide concierge services, limo/town car service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Santiago de Alfama - Boutique Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 15 per day); reservations required; discounts available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 60 per vehicle (return)
  • Covered self-parking fee: EUR 15 per night (in/out privileges)
  • Nearby parking fee: EUR 15 per day(1969 ft away; open 24 hours)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Santiago de Alfama - Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 35900/AL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Santiago Alfama Boutique Hotel
Santiago Alfama Boutique
Santiago Alfama Hotel Lisbon
Santiago de Alfama - Boutique Hotel Hotel
Santiago de Alfama - Boutique Hotel Lisbon
Santiago de Alfama - Boutique Hotel Hotel Lisbon

Santiago de Alfama - Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 376 out of 411 reviews
Rating 8 - Good. 28 out of 411 reviews
Rating 6 - Okay. 5 out of 411 reviews
Rating 4 - Poor. 1 out of 411 reviews
Rating 2 - Terrible. 1 out of 411 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

kamal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just perfect- the location, the staff, the food, the amenities. Made our stay in Lisbon memorable !
Stayed 5 nights in Dec 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The character and charm of the hotel was great, tastefully furnished to a high standard. The location was perfect, very close to all the Alfama attractions and only a short walk (Or 28E tram ride) into the city centre. Staff were excellent and very attentive, special mention to Miguel the Barman, who dished up some superb cocktails with lively and knowledgeable chat
Stayed 4 nights in Dec 2025

10/10 Excellent

Mary E

Travelled with partner
Liked: Cleanliness
From the stupendously lovely owner & staff…. To unique history and decor…. Great location Superb experience HIGHLY recommend!!!!! Mea & David
Stayed 5 nights in Nov 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place with great people.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning room overlooking the port in a terrific location. There's a great roof terrace where you can have afternoon drinks and look over the city. Staff was very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret, St Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet oasis and a unique property.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Staff was very polite, fun, and helpful. Excellent experience all-round. Alfama district is the place to be for a true, historic taste of Lisbon.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, great food (dinner and breakfast) cocktails were spot on.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I shared a 3-night visit at this beautiful botique hotel in Almafa with our dear friends (2 couples), from the US. From the moment we arrived, very tired from our trip from the Duoro Valley and the harrowing drive through the narrow streets of Lisbon, we knew we were in a very special place. We were immediately warmly greeted and assisted with parking, baggage and registration. A complimentary toast or two of ginja was shared in the lobby, and we began to relax. It would be difficult to point out one member of the staff that was outstanding during our stay, because they ALL were. What a superb team! We fully enjoyed the bar and restaurant service, and all the offerings were wonderfully prepared. The rooms were perfect - quiet, extremely clean and well-appointed, with the linens and towels replaced daily. For our second day the concierge booked a guide for us, (Juaquim), for a full day trip that included Sintra, Caiscais, and Capo da Rocha. He also took us to special stops along the way for breakfast and lunch, and discussed historical and cultural perspectives along the way. Fantastic! From the hotel you can walk to cafes, shopping areas, resturants and beautiful rooftop bars each day, returning back for a relaxing nightcap at this truly one-of-a-kind 5-Star experience! Highly recommended!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a gem! We stayed in the panoramic suite, which was absolutely spectacular. The views were unparalleled and the room was luxurious. I highly recommend ordering drinks from the bar and watching the sunset from the panoramic suite!
Stayed 1 night in Aug 2025

10/10 Excellent

Doron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service ws perfect. Hotel beautiful, clean and in a magical spot in Alfama. One of the best hotels I've ever been to.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angela, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are only 19 rooms in this lovely historic Boutique Hotel. The beds are comfortable, the linens and towels are high end and the rooms and bathrooms are spacious even in the “Small Room for 2”. The Staff is friendly and professional and treat you like royalty. You are greeted with a free Portuguese drink on arrival. The onsite Bar and Restaurant are wonderful and reasonably priced. We can’t say enough great things about this hotel. We were able to walk to anywhere if you can take all the hills and valley in Lisbon but also Uber when you get tired at a very reasonable price. Thank you Staff for a beautiful stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee, Lake Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Luisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience here was wonderful. Top notch service in every way from check out to daily housekeeping to checkout, everyone was very attentive. Beds were very comfortable, bathroom was perfectly set up and spacious for Europe standards. Great showerhead and
Stayed 2 nights in Jul 2025

4/10 Poor

Stefanie, Suitland

Stayed 3 nights in May 2025

10/10 Excellent

Donald

Stayed 2 nights in Jun 2025

10/10 Excellent

Karol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the time we arrived at the Hotel until we walked out the door everyone was amazing. From the front office helping with restaurants, tours, all the way to a birthday cake delivered to the room. The restaurant was unbelievable as well the service in the Breakfast was fantastic and so pleasing and pleasant every person in this establishment went out of their way to make sure you had wonderful experience. Rating 10 out 10.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jim

Stayed 3 nights in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Santiago De Alfama was the most exquisite hotel in the most perfect old world Lisbon location. While the hotel is elegant & chic to the highest degree, the attentiveness and kindness of the staff was what really made our stay. Specifically, Ruben in concierge & Maria in dining. So elegant with incredible service. But ALL of the other staff as well. Thank you very much. We loved our stay.
Stayed 1 night in Jun 2025