Grand Concerto Hotel

3.0 star property

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Photo gallery for Grand Concerto Hotel

Front of property
Quadruple Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Front of property
Front of property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
164-166 Sussex Gardens, London, England, W2 1UD
  • Hyde Park
    ‪5 min walk‬
  • Marble Arch
    ‪13 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Single Room

  • 14.00 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • City view
  • 14.00 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

  • 22.00 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room

  • 18.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double Room (No Window)

  • 20.00 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 14.00 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room with Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Grand Concerto Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
This smoke-free hotel features self parking, concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Grand Concerto Hotel offers 46 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Grand Concerto Hotel. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a local area shuttle.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests speak favourably about the location and the clean guestrooms
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
  • Local-area shuttle service available
As a guest of Grand Concerto Hotel, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Secured parking on site (GBP 30 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (65 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport or ID copy.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Secured self-parking fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will not be accepted and will be returned to sender.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England

Grand Concerto Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

8.0/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were mostly friendly once you get to know them. The room was small but cosy. The food was good but unable to get the milk hot for a coffee as used special milk not in there machine.
Stayed 4 nights in May 2025