Crestfield Hotel

3.0 star property

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Photo gallery for Crestfield Hotel

Front of property
Superior Single Room | In-room safe, desk, iron/ironing board, free WiFi
Courtyard
Bar (on property)
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3-4 Crestfield Street, London, England, WC1H 8AT
  • Place, St Pancras Chambers
    ‪1 min walk‬
  • Place, British Library
    ‪4 min walk‬
  • Place, Russell Square
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

Single Room

8.8 out of 10
Excellent
(26 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Triple Room

9.0 out of 10
Wonderful
(12 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Quadruple Room

9.0 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Double Room

8.2 out of 10
Very good
(56 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

8.4 out of 10
Very good
(18 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Single Room

8.6 out of 10
Excellent
(9 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Crestfield Hotel

A bar/lounge, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden and a front desk safe.
Crestfield Hotel offers 63 accommodations with a safe and coffee/tea makers. 37-inch LCD televisions come with digital channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Crestfield Hotel. During your stay, you'll be within walking distance of Russell Square. Enjoy features like free WiFi in public areas and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by foot from Russell Square and a 4-minute drive from The British Museum
Crestfield Hotel offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3-star London hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crestfield Hotel
Crestfield Hotel London
Crestfield London
Hotel Crestfield
Crestfield Hotel London, England
Crestfield Hotel Hotel
Crestfield Hotel London
Crestfield Hotel Hotel London

Crestfield Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1003 reviews
Rating 8 - Good. 395 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Laurane

Stayed 3 nights in Aug 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service
Receptionist very helpful and friendly. Room was clean and spotless.
Stayed 1 night in Nov 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal stop over close to train station
Stayed 1 night in Nov 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
Disliked: Amenities
Reasonable place. A little on the expensive side. Good location. Quiet. Some rooms in an annex which neans crossing a courtyard. Not good it it’s raining. No breakfast but room has a kettle so you can make your own. Look very small but quiet and warm. Bathroom and shower tiny. Grand for a night if there out busy all day. Not sure I’d say any more than that.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
If you’re considering this hotel it’s because you want something relatively cheap and right next to King’s Cross. And that’s exactly what you’ll get here. The rooms are small, but clean and reasonably comfortable. The station is maybe 100m down the street. The staff are super friendly and helpful, though, and the ability to store your bags on the day of your checkout is a great perk. Note that it seems the toilets use recycled water so your bathroom may have that gray water smell.
Stayed 1 night in Nov 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay for overnight ready for the train station in the morning
Stayed 1 night in Nov 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities
We checked in and were asked to leave keys at reception everytime we left the hotel, there was different staff on every time we left and returned and we weren't ever challenged who we were on return and asked for room key they could've been giving our room key to anyone. Our room stunk of urine and was tried to be masked by multiple plug ins and toilet duck everwhere,
Stayed 2 nights in Nov 2025

8/10 Good

Melanie

Travelled with partner
No elevator. We opted for a room one level down which was a little cramped although the bathroom was a good size. Fantastic location if you are catching the Eurostar so that was the most important to us
Stayed 1 night in Oct 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Very smooth straight forward check in. They helped with the bags up the narrow stairs. Great location
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Clean, well maintained.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ffion

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, the room has everything you need.
Stayed 1 night in Nov 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, amenities
A great budget-friendly option which is centrally located and with friendly staff, but can be very noisy in the night with limited noise insulation. Room 5a located downstairs is clearly next to the laundry room. On both nights of our stay we were woken at approximately 5am with the deliveries, which quite literally sounded like they were taking place in our hotel room.
Stayed 2 nights in Nov 2025

8/10 Good

Stephanie

Stayed 1 night in Nov 2025

6/10 Okay

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
My room with en-suite was clean and was serviced after the first night. Very small, basement level and facing the street, but good location just across from St. Pancras/Kings Cross down a side street. The young woman who checked me in was great, the night desk gal was just ok. Fine for a couple nights.
Stayed 2 nights in Oct 2025

8/10 Good

Cesar Othon

Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

6/10 Okay

Darell

Liked: Cleanliness
I paid USD 172 for a double room 1 night stay. I picked the hotel for its convenient location near Euston and Kings Cross rail stations. Overall the room was a disappointment as it was small and it was outside the main building with poor lighting outside. However, the room was clean and tidy and had a well maintained shower. From the picture I expected more but it served its purpose to enable me to get an early train from Euston in the morning. I didn't take breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Ewen

Stayed 1 night in Oct 2025

10/10 Excellent

Sammy

Stayed 2 nights in Oct 2025

4/10 Poor

Mytch

Disliked: Amenities, property conditions & facilities
Staff was good. Room severely lacked any ameneties and clearly had been rundown for quite some time without improvement. It does make one question whether the floors or walls are clean, or if the blankets are safe to use. While surely this questioning is unfounded, that it came to mind at all raises concern. Additionally, was rather loud, especially around 7-8am.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities
Perfectly reasonable room. Nothing special but clean a d very near st pancreas for the Eurostar
Stayed 1 night in Oct 2025

4/10 Poor

Mrs C M

Liked: Cleanliness, staff & service
Staff pleasant. Check-in procedure aggravating and far too much unnecessary information insisted upon. Worst of all I was asked to give my card details including CVV number which should never be given randomly like this. I had paid in advance and there should have been NO paperwork at all
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly and caring staff
Stayed 1 night in Oct 2025

10/10 Excellent

Greyzy, Taylorsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Closeness to international train station, local train station across the street, very convenient to get around by bus as well, food near by. We will definitely be staying here in any future travel to London.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay in when catching or returning from the Eurostar at St Pancras Station. Friendly helpful staff and lovely clean room.
Stayed 1 night in Sep 2025