A bar/lounge, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden and a front desk safe.
Crestfield Hotel offers 63 accommodations with a safe and coffee/tea makers. 37-inch LCD televisions come with digital channels.
Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Crestfield Hotel. During your stay, you'll be within walking distance of Russell Square. Enjoy features like free WiFi in public areas and a bar.
Free WiFi
Enjoy drinks at the bar/lounge
Services include tour or ticket assistance and luggage storage
Guests have great things to say about the location and the helpful staff
14 minutes by foot from Russell Square and a 4-minute drive from The British Museum
Crestfield Hotel offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
This 3-star London hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A bar/lounge
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
No lift
More
1 building
5 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
37-inch LCD TV with digital channels
Food and drink
Coffee/tea maker
More
Desk
Heating
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Crestfield Hotel
Crestfield Hotel London
Crestfield London
Hotel Crestfield
Crestfield Hotel London, England
Crestfield Hotel Hotel
Crestfield Hotel London
Crestfield Hotel Hotel London
Crestfield Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 391 out of 1003 reviews
10 - Excellent
391
Rating 8 - Good. 395 out of 1003 reviews
8 - Good
395
Rating 6 - Okay. 145 out of 1003 reviews
6 - Okay
145
Rating 4 - Poor. 51 out of 1003 reviews
4 - Poor
51
Rating 2 - Terrible. 21 out of 1003 reviews
2 - Terrible
21
9.0/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Laurane
30 Nov 2025
Laurane
Stayed 3 nights in Aug 2025
10/10 Excellent
Maggie
Travelled with family
28 Nov 2025
Liked: Cleanliness, staff & service
Receptionist very helpful and friendly.
Room was clean and spotless.
Reasonable place. A little on the expensive side. Good location. Quiet. Some rooms in an annex which neans crossing a courtyard. Not good it it’s raining. No breakfast but room has a kettle so you can make your own. Look very small but quiet and warm. Bathroom and shower tiny. Grand for a night if there out busy all day. Not sure I’d say any more than that.
Alan
Stayed 1 night in Nov 2025
10/10 Excellent
Michael
23 Nov 2025
Liked: Cleanliness, staff & service
If you’re considering this hotel it’s because you want something relatively cheap and right next to King’s Cross. And that’s exactly what you’ll get here. The rooms are small, but clean and reasonably comfortable. The station is maybe 100m down the street. The staff are super friendly and helpful, though, and the ability to store your bags on the day of your checkout is a great perk.
Note that it seems the toilets use recycled water so your bathroom may have that gray water smell.
Perfect place to stay for overnight ready for the train station in the morning
Scott
Stayed 1 night in Nov 2025
4/10 Poor
Michael
20 Nov 2025
Disliked: Cleanliness, staff & service, amenities
We checked in and were asked to leave keys at reception everytime we left the hotel, there was different staff on every time we left and returned and we weren't ever challenged who we were on return and asked for room key they could've been giving our room key to anyone. Our room stunk of urine and was tried to be masked by multiple plug ins and toilet duck everwhere,
Michael
Stayed 2 nights in Nov 2025
8/10 Good
Melanie
Travelled with partner
17 Nov 2025
No elevator. We opted for a room one level down which was a little cramped although the bathroom was a good size. Fantastic location if you are catching the Eurostar so that was the most important to us
Melanie
Stayed 1 night in Oct 2025
8/10 Good
Aaron
15 Nov 2025
Liked: Cleanliness, staff & service
Very smooth straight forward check in.
They helped with the bags up the narrow stairs.
Great location
Aaron
Stayed 5 nights in Nov 2025
10/10 Excellent
Michael
11 Nov 2025
Clean, well maintained.
Michael
Stayed 4 nights in Nov 2025
10/10 Excellent
Ffion
10 Nov 2025
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, the room has everything you need.
Ffion
Stayed 1 night in Nov 2025
6/10 Okay
Stephanie
10 Nov 2025
Liked: Cleanliness, staff & service, amenities
A great budget-friendly option which is centrally located and with friendly staff, but can be very noisy in the night with limited noise insulation. Room 5a located downstairs is clearly next to the laundry room. On both nights of our stay we were woken at approximately 5am with the deliveries, which quite literally sounded like they were taking place in our hotel room.
My room with en-suite was clean and was serviced after the first night. Very small, basement level and facing the street, but good location just across from St. Pancras/Kings Cross down a side street. The young woman who checked me in was great, the night desk gal was just ok. Fine for a couple nights.
Christian
Stayed 2 nights in Oct 2025
8/10 Good
Cesar Othon
5 Nov 2025
Cesar Othon
Stayed 2 nights in Nov 2025
10/10 Excellent
Elizabeth
5 Nov 2025
Elizabeth
Stayed 1 night in Nov 2025
6/10 Okay
Darell
3 Nov 2025
Liked: Cleanliness
I paid USD 172 for a double room 1 night stay. I picked the hotel for its convenient location near Euston and Kings Cross rail stations. Overall the room was a disappointment as it was small and it was outside the main building with poor lighting outside. However, the room was clean and tidy and had a well maintained shower. From the picture I expected more but it served its purpose to enable me to get an early train from Euston in the morning. I didn't take breakfast.
Staff was good. Room severely lacked any ameneties and clearly had been rundown for quite some time without improvement. It does make one question whether the floors or walls are clean, or if the blankets are safe to use. While surely this questioning is unfounded, that it came to mind at all raises concern. Additionally, was rather loud, especially around 7-8am.
Mytch
Stayed 1 night in Oct 2025
10/10 Excellent
James
Travelled with partner
29 Oct 2025
Liked: Cleanliness, amenities
Perfectly reasonable room. Nothing special but clean a d very near st pancreas for the Eurostar
James
Stayed 1 night in Oct 2025
4/10 Poor
Mrs C M
29 Oct 2025
Liked: Cleanliness, staff & service
Staff pleasant. Check-in procedure aggravating and far too much unnecessary information insisted upon. Worst of all I was asked to give my card details including CVV number which should never be given randomly like this. I had paid in advance and there should have been NO paperwork at all
Closeness to international train station, local train station across the street, very convenient to get around by bus as well, food near by. We will definitely be staying here in any future travel to London.