We traveled from the US to visit London for a few days. The location was excellent with many dining options, souvenir shops, and access to the Tube and buses. The room was clean, but small, and staff refresh towels each night. Even though the weather was 65-72degF and we slept with the window open, it was hot in the room with no airflow. The small oscillating fan they gave did nothing and we slept in minimal clothes and no covers. The bathroom was extremely small and smelled of mold but did the job I guess. Considering the price of other hotels in London, it was a reasonable room for the cost.